{"id":6588,"date":"2023-03-16T22:40:16","date_gmt":"2023-03-16T22:40:16","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=6588"},"modified":"2023-03-16T22:40:16","modified_gmt":"2023-03-16T22:40:16","slug":"4-3-65","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/en\/4-3-65\/","title":{"rendered":"” \u0627\u062b\u0631 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0648\u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u064a\u062c\u0627\u0628\u064a\u0627 \u0628\u062a\u062d\u0633\u064a\u0646 \u062e\u062f\u0645\u0627\u062a \u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u062d\u0644\u064a<\/strong>“"},"content":{"rendered":"

\u0633\u064a\u0645\u0627 \u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0627\u062d\u0645\u062f \u0627\u0644\u0632\u063a\u0648\u06441<\/sup><\/p>\n

1<\/sup> \u0645\u062f\u062e\u0644\u0629 \u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0628\u0644\u062f\u064a\u0629 \u0639\u062c\u0644\u0648\u0646 \u0627\u0644\u0643\u0628\u0631\u0649\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646.<\/p>\n

Email: simazghool40@gmail.com<\/a><\/p>\n

HNSJ, 2023, 4(3); https:\/\/doi.org\/10.53796\/hnsj4365<\/p>\n

Download<\/a><\/p>\n

\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/03\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 15\/02\/2023\u0645<\/p>\n

\u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 <\/strong><\/p>\n

\u062a\u0643\u0645\u0646 \u0623\u0647\u0645\u064a\u0629 \u0645\u0639\u0631\u0641\u0629 \u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0627\u0644\u0631\u0623\u064a \u0627\u0644\u0639\u0627\u0645 \u0648\u0631\u0636\u0627\u0647 \u0646\u062d\u0648 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u064a\u0629 \u0648\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u062f\u0646\u064a \u0627\u0644\u0645\u062a\u0646\u0648\u0639\u0629 \u0644\u062a\u0639\u0632\u064a\u0632 \u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u064a\u0646 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0627\u0631\u062f\u0646\u064a \u0648\u0645\u0624\u0633\u0633\u0627\u062a\u0647 \u0627\u0644\u0648\u0637\u0646\u064a\u0629 \u0648\u0627\u0644\u0648\u0642\u0648\u0641 \u0639\u0644\u0649 \u0627\u0644\u0642\u0635\u0648\u0631 \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627.<\/p>\n

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\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0627\u062d\u064a\u0629: <\/strong>\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.\u060c \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u0627\u062a \u0627\u0644\u0631\u0623\u064a\u060c \u0639\u064a\u0646\u0629 \u0627\u0644\u0645\u0633\u062d\u060c \u062f\u0631\u0627\u0633\u0627\u062a \u0645\u064a\u062f\u0627\u0646\u064a\u0629.<\/p>\n

<\/a>Research title <\/strong><\/p>\n

The impact of field studies and opinion polls positively on improving municipal work services provided to the local community<\/strong><\/p>\n

Sima Abdullah Ahmed Al-Zaghoul1<\/sup><\/strong><\/p>\n

1<\/sup> Data entry, Greater Ajloun Municipality, Ministry of Local Administration, Jordan.<\/p>\n

Email: simazghool40@gmail.com<\/p>\n

HNSJ, 2023, 4(3); https:\/\/doi.org\/10.53796\/hnsj4365<\/p>\n

Published at 01\/03\/2023 Accepted at 15\/02\/2023 <\/strong><\/p>\n

Abstract <\/strong><\/p>\n

TThe importance of knowing the attitudes of public opinion and its satisfaction towards service institutions and various civil society institutions is to enhance communication channels between members of Jordanian society and its national institutions, and to identify deficiencies and address them. The survey came as a criterion and tool for monitoring and measuring the attitudes of Jordanian public opinion towards the basic services provided by the municipalities to citizens with the aim of clarifying the tendencies and attitudes of citizens towards the services they receive from the municipality in order to respond to them and take them into account. Therefore, the surveys came, which would help those in charge of the various community institutions in making the right decisions according to the needs of the community audience in the Jordanian municipalities.<\/p>\n

Key Words: <\/strong>municipal services, opinion polls, survey sample, field studies<\/p>\n

\u0645\u0642\u062f\u0645\u0629<\/strong><\/p>\n

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\u0648\u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a \u0639\u0645\u0644 \u062e\u062f\u0645\u064a \u064a\u0642\u0648\u0645 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0627\u0641\u0636\u0644 \u0648\u0627\u0644\u0627\u0643\u0641\u0623 \u0644\u0644\u0645\u0648\u0627\u0637\u0646\u064a\u0646 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0641\u064a \u0643\u0644 \u0627\u0644\u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u0645\u0634\u0645\u0648\u0644\u0629 \u0628\u0645\u0631\u0643\u0632 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0647 \u0623\u064a \u0628\u0644\u062f\u064a\u0629 \u062a\u0627\u0628\u0639\u0629 \u0644\u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629.<\/p>\n

\u0643\u064a \u0646\u0633\u062a\u0637\u064a\u0639 \u0645\u0639\u0631\u0641\u0629 \u062d\u0627\u062c\u0627\u062a \u0647\u0630\u0647 \u0627\u0644\u0645\u0646\u0627\u0637\u0642 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0627 \u0648\u064c\u062c\u0651\u062f\u064d\u062a\u064c \u0622\u0633\u0650\u062a\u064c\u0637\u0650\u0644\u064e\u0622\u0639\u064c\u0622\u062a\u064c Polls \u0648\u064c \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (face to face) \u0648\u0627\u0644\u062a\u064a \u062a\u0639\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u0627\u0644\u062a\u0642\u0627\u0621 \u0645\u0639 \u0634\u0631\u0627\u0626\u062d \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0643\u0627\u0641\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0639\u064a\u0646\u0627\u062a \u0627\u0644\u0639\u0634\u0648\u0627\u0626\u064a\u0629 \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u0627\u0644\u0648\u0635\u0648\u0644 \u0627\u0644\u0649 \u0627\u0639\u0644\u0649 \u0646\u0633\u0628\u0647 \u0645\u0646 \u0627\u0644\u0622\u0631\u0627\u0621 \u0648\u062a\u0637\u0628\u064a\u0642 \u0627\u0631\u0627\u0626\u0647\u0645 \u0627\u0644\u0649 \u0646\u0633\u0628 \u0648\u0623\u0631\u0642\u0627\u0645 \u062a\u062a\u0631\u062c\u0645 \u0627\u0644\u0649 \u062d\u0627\u062c\u0627\u062a \u0643\u0644 \u0645\u0646\u0637\u0642\u0629 \u0645\u0646 \u0627\u0644\u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u064a \u0645\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629. <\/strong><\/p>\n

\u0627\u0644\u0627\u0647\u062f\u0627\u0641<\/strong><\/p>\n

    \n
  1. \u0645\u0639\u0631\u0641\u0629 \u0622\u0631\u0627\u0621 \u0627\u0644\u0645\u0648\u0627\u0637\u0646\u064a\u0646 \u062a\u062c\u0627\u0647 \u0623\u0648\u0644\u0648\u064a\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u062a\u0642\u062f\u064a\u0645\u0647\u0627 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0646\u0638\u0648\u0645\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0627\u0644\u062f\u0627\u0626\u0645 \u0628\u064a\u0646 \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u062d\u0644\u064a \u0648\u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a<\/li>\n
  2. \u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0639\u0644\u0649 \u062a\u0637\u0648\u0631 \u0627\u0644\u0642\u0636\u0627\u064a\u0627 \u0627\u0644\u062d\u0627\u0633\u0645\u0629 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u062a\u0637\u0648\u0631\u0627\u062a \u0641\u064a \u0627\u0644\u0628\u0646\u064a\u0629<\/li>\n<\/ol>\n

    \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0648\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0623\u0645\u0646\u064a\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0646\u0627\u0637\u0642 \u0645\u0646 \u062e\u0644\u0627\u0644<\/p>\n

      \n
    1. \u0642\u064a\u0627\u0633 \u0645\u062f\u0649 \u0646\u062c\u0627\u062d \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0645\u0646 \u0635\u0627\u0646\u0639\u064a \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0645\u0646\u0627\u0637\u0642\u0647\u0645 \u0627\u0644\u062a\u064a \u064a\u0642\u0648\u0645\u0648\u0646 \u0628\u0647\u0627 \u0628\u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u062e\u062f\u0645\u0627\u062a<\/li>\n<\/ol>\n

      \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0639\u0627\u0646\u064a \u0645\u0646\u0647\u0627 \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0628\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0629.<\/p>\n