{"id":5983,"date":"2023-02-15T23:39:38","date_gmt":"2023-02-15T23:39:38","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=5983"},"modified":"2023-02-16T04:36:59","modified_gmt":"2023-02-16T04:36:59","slug":"4-2-75","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/en\/4-2-75\/","title":{"rendered":"\u0623\u0647\u0645\u064a\u0629 \u0648\u0645\u0639\u064a\u0642\u0627\u062a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062f\u0648\u0631\u0647\u0627 \u0641\u064a \u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629\u00a0\u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629"},"content":{"rendered":"<p><strong>\u0625\u064a\u0645\u0627\u0646 \u0634\u0627\u0647\u0631 \u0639\u0644\u064a\u0627\u0646<sup>1<\/sup><\/strong><\/p>\n<p style=\"text-align: justify;\"><sup>1<\/sup> \u0645\u062f\u062e\u0644 \u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646.<\/p>\n<p style=\"text-align: justify;\">\u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: emanalayan600@gmail.com<\/p>\n<p style=\"text-align: justify;\">HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4275<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.hnjournal.net\/wp-content\/uploads\/2023\/02\/75\u0623\u0647\u0645\u064a\u0629-\u0648\u0645\u0639\u064a\u0642\u0627\u062a-\u062d\u0648\u0643\u0644\u0645\u0629-\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627-\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a-\u0648\u062f\u0648\u0631\u0647\u0627-\u0641\u064a-\u0641\u064a-\u0628\u0644\u062f\u064a\u0627\u062a-\u0627\u0644\u0645\u0645\u0644\u0643\u0629-\u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629-\u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629-1.pdf\">Download<br \/>\n<\/a><\/p>\n<p style=\"text-align: justify;\">\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/02\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 21\/01\/2023\u0645<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 <\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u0647\u062f\u0641 \u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0625\u0644\u0649 \u0623\u0647\u0645\u064a\u0629 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0643\u062a\u0642\u0646\u064a\u0629 \u062a\u0632\u0648\u062f \u0645\u062a\u062e\u0630\u064a \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0628\u0627\u0644\u062a\u0635\u062f\u064a \u0644\u0644\u0645\u062e\u0627\u0637\u0631 \u0648\u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u0639\u0631\u0636 \u0644\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0645\u0646 (\u062a\u0633\u0631\u064a\u0628 \u2013 \u0627\u062e\u062a\u0631\u0627\u0642) \u0644\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u0627\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0633\u0631\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629 \u0648\u0627\u0644\u0645\u0633\u0627\u0621\u0644\u0629\u060c \u0648\u0645\u0646 \u0647\u0646\u0627 \u0643\u0627\u0646 \u0644\u0627\u0628\u062f \u0645\u0646 \u062a\u0637\u0628\u064a\u0642 \u062a\u0642\u0646\u064a\u0629 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0627\u062d\u064a\u0629: \u062d\u0648\u0643\u0645\u0629\u060c \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0627\u0644\u0645\u062d\u0644\u064a\u0627\u062a.<\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><a id=\"post-5983-GrindEQpgref5f741fe61\"><\/a><strong>Research title <\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><strong>The importance and obstacles to the governance of information technology and its role in the municipalities of the Hashemite Kingdom of Jordan<\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><strong>Eman Shaher Mohammad Elayan<sup>1<\/sup><\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><sup>1<\/sup> Data entry, Greater Jerash Municipality, Ministry of Local Administration, Jordan.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">Email: emanalayan600@gmail.com<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4275<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><strong>Published at 01\/02\/2023 Accepted at 21\/01\/2023 <\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><strong>Abstract <\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">This study aims to highlights the importance of Information Technology Governance, that provides decision makers in municipalitiesuse Information Technology to confrontation the risks and problems (Haching and Leaking) information, and maintain confidentiality of information, and enhance transparency and accountability. Hence, IT governance technology had to be applied.<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\"><strong>Key Words: Governance, Information Technology, Municipalities.<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u0645\u0642\u062f\u0645\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0638\u0644 \u0639\u0635\u0631 \u0627\u0644\u0633\u0631\u0639\u0629 \u0627\u0644\u0630\u064a \u0646\u0639\u064a\u0634\u0647 \u0648\u0646\u0645\u064a\u0632\u0647 \u0628\u0633\u0631\u0639\u0629 \u0627\u0644\u0627\u064a\u0635\u0627\u0644 \u0648\u0646\u0642\u0644 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0629 \u0648\u0627\u0644\u062a\u0637\u0648\u0631 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a. \u062d\u064a\u062b \u062a\u0645\u062b\u0644 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0634\u0631\u064a\u0627\u0646 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0627\u0644\u062d\u062f\u064a\u062b \u0648\u062a\u0644\u0639\u0628 \u062f\u0648\u0631\u064b\u0627 \u0645\u0647\u0645\u064b\u0627 \u0641\u064a \u0625\u0639\u062f\u0627\u062f \u0648\u0646\u0642\u0644 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u064a\u0635\u0627\u0644\u0647\u0627 \u0625\u0644\u0649 \u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0647\u0627 \u0644\u0630\u0644\u0643 \u0643\u0627\u0646 \u0644\u0627\u0628\u062f \u0645\u0646 \u062d\u0645\u0627\u064a\u0629 \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\">\u0641\u0642\u062f \u0623\u0643\u062f\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0639\u0644\u0649 \u0623\u0647\u0645\u064a\u0629 \u0645\u0648\u0636\u0648\u0639 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u0636\u0648\u0621 \u0627\u0644\u062a\u0637\u0648\u0631\u0627\u062a \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u062a\u0628\u0627\u062f\u0644 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u062d\u0642\u064a\u0642 \u0641\u0639\u0627\u0644\u064a\u0629 \u0627\u0644\u0625\u0634\u0631\u0627\u0641 \u0648\u0627\u0644\u0631\u0642\u0627\u0628\u0629 \u0644\u062a\u0643\u0627\u0644\u064a\u0641 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0644\u0644\u0628\u0644\u062f\u064a\u0627\u062a\u060c \u0648\u0647\u0648 \u0645\u0627 \u0634\u062c\u0639 \u0639\u0644\u0649 \u0625\u0628\u0631\u0627\u0632 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0630\u064a \u062a\u0644\u0639\u0628\u0647 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0642\u062f\u0631\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629.<\/p>\n<p style=\"text-align: justify;\">\u0645\u0627 \u0647\u064a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u061f<\/p>\n<p style=\"text-align: justify;\"><strong>Governance &#8211; Information Technology <\/strong><\/p>\n<p style=\"text-align: justify;\">\u0639\u0631\u0641\u0647\u0627 \u0645\u0639\u0647\u062f \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0629 (ITGI): \u0628\u0623\u0646\u0647\u0627 \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0627\u0644\u0645\u0646\u0627\u0637\u0629 \u0628\u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646 \u0648\u0645\u062c\u0627\u0644\u0633 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0642\u064a\u0627\u062f\u064a\u064a\u0646 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0644\u0644\u0633\u064a\u0637\u0631\u0629 \u0639\u0644\u0649 \u0647\u064a\u0627\u0643\u0644 \u0648\u0639\u0645\u0644\u064a\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a\u0647\u0627 \u0645\u0646 \u0623\u062c\u0644 \u062a\u062d\u0642\u064a\u0642 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a\u0647\u0627 \u0648\u0623\u0647\u062f\u0627\u0641\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\">\u0645\u0627 \u0647\u064a \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0633\u062a\u062e\u062f\u0645 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justify;\">\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0648\u062a\u0637\u0628\u064a\u0642 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0645\u0646 \u0634\u0623\u0646\u0647\u0627 \u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641 \u0639\u062f\u064a\u062f\u0629 \u0644\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0648\u0645\u0646\u0647\u0627:<\/p>\n<p style=\"text-align: justify;\">\u0636\u0645\u0627\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629:<\/p>\n<p style=\"text-align: justify;\">\u064a\u0639\u062a\u0628\u0631 \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0642\u064a\u0645\u0629 \u0644\u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0645\u0646 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style=\"text-align: justify;\"><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062e\u0627\u0637\u0631:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0625\u0646 \u0627\u0644\u062a\u062d\u0643\u0645 \u0641\u064a \u0645\u062e\u0627\u0637\u0631 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u0627 \u064a\u0645\u0643\u0646 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0647 \u062f\u0648\u0646 \u0648\u062c\u0648\u062f \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0645\u0646\u0638\u0645\u0629 \u062a\u062e\u0636\u0639 \u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0645\u062d\u062f\u062f\u0629 \u064a\u0645\u0643\u0646 \u0642\u064a\u0627\u0633\u0647\u0627 \u0648\u0625\u062f\u0627\u0631\u062a\u0647\u0627 \u0648\u062a\u062a\u0628\u0639\u0647\u0627 \u0644\u0630\u0644\u0643 \u064a\u0633\u0627\u0639\u062f \u0648\u062c\u0648\u062f \u0648\u062a\u0637\u0628\u064a\u0642 \u062d\u0648\u0643\u0645\u0629 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justify;\">\n<li><strong>\u0627\u0644\u0641\u0627\u0639\u0644\u064a\u0629:<\/strong> \u0623\u064a \u0623\u0646\u0647\u0627 \u062a\u0636\u0645\u0646 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0647\u0630\u0647 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0628\u0641\u0627\u0639\u0644\u064a\u0629 \u0641\u064a \u062f\u0639\u0645 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0648\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0643\u064a\u0627\u0646 \u0643\u0645\u0627 \u062a\u062a\u0636\u0645\u0646 \u0622\u0644\u064a\u0627\u062a \u0627\u0644\u062a\u063a\u0630\u064a\u0629 \u0627\u0644\u0645\u0631\u062a\u062f\u0629 \u0627\u0644\u062a\u064a \u062a\u0634\u062c\u0639 \u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644.<\/li>\n<li><strong>\u0627\u0644\u062a\u0643\u0627\u0645\u0644:<\/strong> \u062a\u0634\u0627\u0631\u0643 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u062e\u0644\u0642 \u0627\u0644\u0642\u064a\u0645\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0623\u0645\u062b\u0644 \u0644\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u064a\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0648\u0630\u0644\u0643 \u0641\u064a \u0625\u0637\u0627\u0631 \u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u062e\u0637\u0637 \u0627\u0644\u0623\u062e\u0631\u0649 \u0644\u0644\u0628\u0644\u062f\u064a\u0629.<\/li>\n<li><strong>\u0627\u0644\u0645\u0633\u0627\u0621\u0644\u0629:<\/strong> \u0641\u0647\u0648 \u064a\u062d\u062f \u0627\u0644\u0645\u0647\u0627\u0645 \u0648\u0645\u0633\u062a\u0648\u064a\u0627\u062a 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\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u0644\u0644\u0628\u0644\u062f\u064a\u0629.<\/li>\n<li>\u0627\u0644\u062a\u0635\u062f\u064a \u0644\u0644\u0645\u062e\u0627\u0637\u0631 \u0648\u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0641\u064a \u0643\u0644 \u0627\u0644\u0623\u062d\u0648\u0627\u0644.<\/li>\n<li>\u062d\u0645\u0627\u064a\u0629 \u0627\u0633\u062a\u062b\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0629.<\/li>\n<li>\u062f\u0639\u0645 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0641\u064a \u0643\u0644 \u0627\u0644\u0638\u0631\u0648\u0641.<\/li>\n<li>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0648\u0639\u064a \u0648\u0627\u0644\u0625\u062d\u0627\u0637\u0629 \u0628\u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u0646\u0627\u062a\u062c\u0629 \u0639\u0646 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0627\u0644\u0625\u062f\u0631\u0627\u0643 \u0627\u0644\u0645\u062a\u0632\u0627\u064a\u062f \u0646\u062c\u0648 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0642\u062f\u0631\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u062d\u0627\u062c\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0648\u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627.<\/li>\n<li>\u0623\u0647\u0645\u064a\u0629 \u0639\u0627\u0626\u062f \u0627\u0642\u062a\u0635\u0627\u062f\u064a \u0639\u0644\u0649 \u0643\u0627\u0641\u0629 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u0645 \u0628\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0629.<\/li>\n<li>\u0623\u0635\u0628\u062d\u062a \u062d\u0627\u062c\u0629 \u0645\u0644\u062d\u0629 \u0644\u0623\u064a \u0628\u0644\u062f\u064a\u0629 \u062d\u062a\u0649 \u064a\u062a\u0633\u0646\u0649 \u0644\u0647\u0627 \u0627\u0644\u0646\u062c\u0627\u062d.<\/li>\n<li>\u0627\u0631\u062a\u0641\u0627\u0639 \u0639\u0627\u0626\u062f \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631\u0627\u062a \u0641\u064a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u0633\u0645 \u0628\u0633\u0644\u0627\u0645\u0629 \u0646\u0645\u0627\u0630\u062c \u062d\u0648\u0643\u0645\u0629 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0627\u0644\u0645\u062d\u0627\u0641\u0638\u0629 \u0639\u0644\u0649 \u0623\u0645\u0646 \u0648\u0633\u0631\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062d\u0645\u0627\u064a\u062a\u0647\u0627.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">\u0644\u0643\u064a \u062a\u0633\u062a\u0643\u0645\u0644 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u062c\u0648\u0627\u0646\u0628 \u0628\u0646\u0627\u0626\u0647\u0627 \u064a\u062c\u0628 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0631\u0643\u0627\u0626\u0632\u0647\u0627 \u0645\u0628\u0646\u064a\u0629 \u0639\u0644\u0649 \u062c\u0645\u0644\u0629 \u0645\u0646 \u0627\u0644\u0645\u0631\u062a\u0643\u0632\u0627\u062a\u060c \u0648\u064a\u062c\u0628 \u0623\u0646 \u0646\u0623\u062e\u0630 \u0628\u0646\u0638\u0631 \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 \u0644\u0643\u064a \u064a\u062a\u0645 \u0628\u0646\u0627\u0621 \u0627\u0644\u0647\u064a\u0643\u0644\u0629 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0639\u0644\u0649 \u0623\u0633\u0627\u0633\u0647\u0627\u060c \u0645\u0646 \u0623\u0628\u0631\u0632\u0647\u0627:<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0631\u062a\u0643\u0632\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629<\/strong><\/p>\n<p style=\"text-align: justify;\">\u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062a\u0634\u062a\u0645\u0644 \u062b\u0644\u0627\u062b \u062c\u0648\u0627\u0646\u0628 \u0623\u0633\u0627\u0633\u064a\u0629 \u0647\u064a:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/strong>\u0648\u062a\u0634\u064a\u0631 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\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0645\u0634\u0631\u0648\u0639 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/strong> \u0648\u062a\u062a\u0637\u0644\u0628 \u0648\u062c\u0648\u062f \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0648\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0646\u0638\u0645 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629 \u0641\u064a \u0627\u0644\u0634\u0631\u0643\u0629 \u062d\u062a\u0649 \u064a\u0645\u0643\u0646 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0646\u0638\u0645 \u0627\u0644\u062c\u062f\u064a\u062f\u0629.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0623\u0628\u0639\u0627\u062f \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>\u0627\u0644\u0623\u0647\u062f\u0627\u0641:<\/strong>\u062a\u062a\u0636\u0645\u0646 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0648\u062a\u0637\u0648\u064a\u0631 \u0648\u062a\u062d\u0633\u064a\u0646 \u0633\u064a\u0627\u0633\u0627\u062a \u0648\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0631\u0642\u0627\u0628\u0629 \u0639\u0644\u0649 \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<li><strong>\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a:<\/strong> \u062a\u062a\u0636\u0645\u0646 \u062a\u0637\u0628\u064a\u0642 \u0648\u0625\u062f\u0627\u0631\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li><strong>\u0627\u0644\u0623\u0641\u0631\u0627\u062f:<\/strong> \u062a\u062a\u0636\u0645\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0634\u0623\u0629 \u0648\u0623\u062f\u0648\u0627\u0631 \u0648\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629.<\/li>\n<li><strong>\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627:<\/strong> \u0627\u0644\u0623\u0635\u0648\u0644 \u0627\u0644\u0645\u0627\u062f\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0636\u0645\u0646 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0648\u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u0633\u0647\u064a\u0644\u0627\u062a.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0627\u0644\u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0641\u064a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u0625\u062f\u0627\u0631\u0629 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a \u0644\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0636\u0648\u0627\u0628\u0637 \u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0648\u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0648\u0627\u0644\u0627\u0645\u062a\u062b\u0627\u0644.<\/li>\n<li>\u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0641\u064a \u0628\u0644\u062f\u064a\u0629 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0648\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u062c\u0645\u0639\u064a\u0629 \u062a\u062f\u0642\u064a\u0642 \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0645\u0627 \u0647\u064a \u0645\u062c\u0627\u0644\u0627\u062a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u061f<\/p>\n<p style=\"text-align: justify;\">\u064a\u0642\u0633\u0645 \u0645\u0639\u0647\u062f \u062d\u0648\u0643\u0645\u0629 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u0648\u0643\u0645\u0629 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0625\u0644\u0649 \u062e\u0645\u0633\u0629 \u0645\u062c\u0627\u0644\u0627\u062a \u0648\u0647\u064a:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u0642\u064a\u0645\u0629 \u0627\u0644\u062a\u0633\u0644\u064a\u0645.<\/li>\n<li>\u0627\u0644\u062a\u0648\u0627\u0641\u0642 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a.<\/li>\n<li>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<li>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f.<\/li>\n<li>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062e\u0627\u0637\u0631.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0628\u062a\u0637\u0628\u064a\u0642 \u0646\u0648\u0639 \u0645\u0646 \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u062d\u0648\u0643\u0645\u0629:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u064a\u0633\u0627\u0639\u062f \u0648\u0636\u0639 \u0625\u0637\u0627\u0631 \u0644\u0646\u0648\u0639 \u0645\u062d\u062f\u062f \u0645\u0646 \u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0639\u0644\u0649 \u062a\u0648\u0641\u064a\u0631 \u062e\u0637\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u0623\u062f\u0627\u0621 \u0648\u0641\u0639\u0627\u0644\u064a\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u064a\u0648\u0641\u0631 \u0646\u0638\u0631\u0629 \u062b\u0627\u0642\u0628\u0629 \u0644\u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u064a\u0633\u0627\u0639\u062f \u062a\u0648\u0641\u064a\u0631 \u0625\u0637\u0627\u0631 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0644\u0649:<\/li>\n<li>\u062a\u0648\u0636\u064a\u062d \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0628\u064a\u0627\u0646 \u0645\u062f\u062e\u0644\u0627\u062a \u0648\u0645\u062e\u0631\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a.<\/li>\n<li>\u062a\u0648\u0636\u064a\u062d \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629.<\/li>\n<li>\u0628\u064a\u0627\u0646 \u062a\u0642\u0646\u064a\u0627\u062a \u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0623\u0646\u0648\u0627\u0639 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0641\u064a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/p>\n<p style=\"text-align: justify;\"><strong>1- \u0646\u0648\u0639 ITIL \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u0639\u0645\u0644 \u0639\u0645\u0644 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u064a\u062b \u064a\u0643\u0648\u0646 \u0647\u0630\u0627 \u0627\u0644\u0625\u0637\u0627\u0631 \u0636\u0645\u0646 \u0645\u0645\u0627\u0631\u0633\u0627\u062a \u0625\u062f\u0627\u0631\u064a\u0629 \u0628\u062f\u0627\u064a\u0629 \u0645\u0646 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u062a\u0635\u0645\u064a\u0645\u060c \u0641\u0647\u0648 \u064a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0636\u0645\u0627\u0646 \u062f\u0639\u0645 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629.<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u062a\u0646\u0642\u0633\u0645 \u062f\u0648\u0631\u0629 \u0639\u0645\u0644 ITIL \u0625\u0644\u0649 \u062e\u0645\u0633\u0629 \u0645\u0631\u0627\u062d\u0644 \u062a\u0639\u062a\u0645\u062f \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0645\u0646\u0647\u0627 \u0639\u0644\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621\u060c \u0648\u062a\u0631\u062a\u0628\u0637 \u0643\u0644 \u0645\u0631\u062d\u0644\u0629 \u0628\u0645\u0631\u062d\u0644\u0629 \u062f\u0648\u0631\u0629 \u0639\u0645\u0644 \u0623\u062e\u0631\u0649 \u0644\u062a\u0644\u0642\u064a \u0627\u0644\u0645\u062f\u062e\u0644\u0627\u062a \u0623\u0648 \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u0645\u062e\u0631\u062c\u0627\u062a.<\/li>\n<li>\u0647\u0646\u0627\u0643 \u062e\u0645\u0633 \u0645\u0631\u0627\u062d\u0644 \u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u0640 ITIL:<\/li>\n<\/ul>\n<ol style=\"text-align: justify;\">\n<li>\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062e\u062f\u0645\u0629: \u062a\u0647\u062f\u0641 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0625\u0644\u0649 \u062a\u062d\u062f\u064a\u062f \u0646\u0648\u0639 \u0627\u0644\u062e\u062f\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0646\u0648\u0639 \u0627\u0644\u0642\u062f\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062c\u0628 \u062a\u0637\u0648\u064a\u0631\u0647\u0627 \u0644\u062a\u0644\u0628\u064a\u0629 \u0637\u0644\u0628 \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/li>\n<li>\u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629: \u062a\u0647\u062f\u0641 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0625\u0644\u0649 \u062a\u0635\u0645\u064a\u0645 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062c\u062f\u064a\u062f\u0629 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062d\u0627\u0644\u064a\u0629.<\/li>\n<li>\u0627\u0646\u062a\u0642\u0627\u0644 \u0627\u0644\u062e\u062f\u0645\u0629: \u0627\u0644\u0647\u062f\u0641 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0646\u0634\u0631 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0628\u0639\u062f \u0627\u0644\u0627\u0646\u062a\u0647\u0627\u0621 \u0645\u0646 \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0648\u0627\u0644\u062a\u062d\u062f\u064a\u062b.<\/li>\n<li>\u062a\u0634\u063a\u064a\u0644 \u0627\u0644\u062e\u062f\u0645\u0629: \u0627\u0644\u0647\u062f\u0641 \u0645\u0646 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0647\u0648 \u0636\u0645\u0627\u0646 \u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0646\u062a\u0634\u0631\u0629 \u0648\u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0628\u064a\u0626\u0629 \u0627\u0646\u062a\u0627\u062c.<\/li>\n<li>\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 \u0644\u0644\u062e\u062f\u0645\u0629: \u062a\u0639\u0645\u0644 \u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0645\u0639 \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0640 (4) \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0644\u0636\u0645\u0627\u0646 \u062a\u0648\u0627\u0641\u0642 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0645\u0639 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0639\u0645\u0644.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>2- \u0646\u0648\u0639 COBIT5\u0643\u0648\u0628\u064a\u062a 5:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u064a\u0639\u062a\u0628\u0631 \u0623\u0643\u062b\u0631 \u0627\u0644\u0623\u0637\u0631 \u0634\u0639\u0628\u064a\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u062c\u0627\u0644. \u0641\u0647\u0648 \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0641\u064a \u0623\u0647\u0645 37 \u0639\u0645\u0644\u064a\u0629 \u062a\u062e\u0635 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062d\u064a\u062b \u064a\u062a\u0645 \u062a\u062d\u062f\u064a\u062f \u0643\u0644 \u0639\u0645\u0644\u064a\u0629 \u0645\u062f\u062e\u0644\u0627\u062a\u0647\u0627 \u0648\u0645\u062e\u0631\u062c\u0627\u062a\u0647\u0627 \u0648\u0623\u0647\u062f\u0627\u0641\u0647\u0627 \u0648\u0637\u0631\u0642 \u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u062f\u0627\u0621.<\/p>\n<p style=\"text-align: justify;\">\u062a\u062a\u0643\u0648\u0646 \u0645\u0628\u0627\u062f\u0626 COBIT \u0645\u0646 5 \u0645\u0628\u0627\u062f\u0626:<\/p>\n<ol style=\"text-align: justify;\">\n<li>\u062a\u0644\u0628\u064a\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629\u060c \u0623\u0641\u0636\u0644 \u062a\u0646\u0641\u064a\u0630 \u0647\u0648 \u064a\u0644\u0628\u064a \u0627\u0644\u062d\u0644 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0648\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0646\u0641\u0633 \u0627\u0644\u0648\u0642\u062a.<\/li>\n<li>\u062a\u063a\u0637\u064a\u0629 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0645\u0646 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0647\u0627\u064a\u0629\u060c \u0628\u0645\u0639\u0646\u0649 \u0623\u0646 \u062d\u0644 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u064a\u062c\u0628 \u0623\u0646 \u064a\u0623\u062e\u0630 \u0641\u064a \u0627\u0644\u0627\u0639\u062a\u0628\u0627\u0631 \u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0628\u0623\u0643\u0645\u0644\u0647\u060c \u0648\u0644\u064a\u0633 \u0641\u0642\u0637 \u0627\u0644\u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u0635\u063a\u064a\u0631\u0629.<\/li>\n<li>\u062a\u0637\u0628\u064a\u0642 \u0625\u0637\u0627\u0631 \u0648\u0627\u062d\u062f \u0645\u062a\u0643\u0627\u0645\u0644 \u062d\u064a\u062b \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0632\u0631\u0639 \u0627\u0644\u0625\u0637\u0627\u0631 \u0645\u0646\u0638\u0645\u064b\u0627 \u0648\u0645\u0646\u0647\u062c\u064a\u064b\u0627.<\/li>\n<li>\u062a\u0645\u0643\u064a\u0646 \u0646\u0647\u062c \u0634\u0627\u0645\u0644 \u0648\u062f\u0631\u0627\u0633\u0629 \u0645\u0634\u0643\u0644\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u062c\u0645\u064a\u0639 \u0627\u0644\u0632\u0648\u0627\u064a\u0627 \u0642\u0628\u0644 \u0627\u0642\u062a\u0631\u0627\u062d \u062d\u0644.<\/li>\n<li>\u0641\u0635\u0644 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0639\u0646 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644\u060c \u062a\u0636\u0645\u0646 \u0627\u0644\u062d\u0648\u0643\u0645\u0629 \u0648\u062c\u0648\u062f \u0631\u0642\u0627\u0628\u0629 \u0648\u0625\u0634\u0631\u0627\u0641 \u0628\u064a\u0646\u0645\u0627 \u062a\u0647\u062a\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0628\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>3- \u0646\u0648\u0639 VALIT\u2013 \u0641\u0627\u0644\u064a\u062a:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u064a\u0639\u062a\u0628\u0631 VALIT \u0623\u062d\u062f \u0623\u0647\u0645 \u0625\u0637\u0627\u0631\u0627\u062a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062a\u0645 \u062a\u0637\u0648\u064a\u0631\u0647 \u0628\u0648\u0627\u0633\u0637\u0629 \u0645\u0639\u0647 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a (ISACA).<\/p>\n<p style=\"text-align: justify;\">\u062a\u0642\u0648\u0645 VALIT\u0628\u062a\u0648\u0633\u064a\u0639 \u0648\u0627\u0633\u062a\u0643\u0645\u0627\u0644 COBIT \u0641\u064a \u0625\u0637\u0627\u0631 \u062a\u062d\u0643\u0645 \u0634\u0627\u0645\u0644 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u0641\u0631\u0642 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0628\u064a\u0646 \u0627\u0644\u0625\u0637\u0627\u0631\u064a\u0646 \u0647\u0648 \u0623\u0646 VALIT \u064a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0642\u0631\u0627\u0631 \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0648\u0627\u0644\u0623\u0631\u0628\u0627\u062d \u0627\u0644\u0645\u062a\u0648\u0642\u0639\u0629 \u0641\u064a \u0627\u0644\u0645\u0642\u0627\u0628\u0644\u060c \u064a\u0631\u0643\u0632 COBIT \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0645\u062b\u0644\u0627\u064b \u0647\u0644 \u062a\u0645 \u0628\u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u0635\u062d\u064a\u062d\u0629.<\/p>\n<p style=\"text-align: justify;\">\u0648\u0644\u0643\u064a \u062a\u0643\u0648\u0646 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0641\u0639\u0627\u0644\u0629 \u064a\u062c\u0628 \u0623\u0646 \u062a\u062f\u0639\u0645\u0647\u0627 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u064a\u0627 \u0648\u0623\u064a\u0636\u064b\u0627 VALIT \u064a\u062f\u0639\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u064a\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0648\u0641\u064a\u0631 \u0625\u0637\u0627\u0631 \u0634\u0627\u0645\u0644 \u0645\u062f\u0639\u0648\u0645 \u0628\u0627\u0644\u0645\u0648\u0627\u062f \u0627\u0644\u0625\u0631\u0634\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0644\u0645\u0633\u0627\u0646\u062f\u0629 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646.<\/p>\n<p style=\"text-align: justify;\"><strong>4- \u0646\u0648\u0639 AS8015 \u2013 2005:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0625\u0637\u0627\u0631 \u062a\u0642\u0646\u064a \u062a\u0645 \u062a\u0637\u0648\u064a\u0631\u0647 \u0641\u064a \u0623\u0633\u062a\u0631\u0627\u0644\u064a\u0627 \u0648\u0638\u0647\u0631 \u0641\u064a \u0639\u0627\u0645 2005 \u064a\u062a\u0643\u0648\u0646 \u0645\u0646 12 \u0635\u0641\u062d\u0629 \u064a\u0636\u0645\u0646 \u0633\u062a\u0629 \u0645\u0628\u0627\u062f\u0626 \u0644\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0641\u0639\u0627\u0644\u0629 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\"><strong>5- \u0646\u0648\u0639 CMMI:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u064a\u0639\u0631\u0641 \u0628\u0623\u0646\u0647 \u0625\u0637\u0627\u0631 \u062a\u0643\u0627\u0645\u0644 \u0627\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0648\u064a\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0625\u0637\u0627\u0631 \u0645\u0642\u064a\u0627\u0633 \u0645\u0646 1 \u0625\u0644\u0649 5 \u0644\u0641\u0647\u0645 \u0623\u0641\u0636\u0644 \u0644\u0643\u064a\u0641\u064a\u0629 \u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0648\u0646\u0636\u062c\u0647\u0627 \u0648\u062a\u062d\u0642\u064a\u0642\u0647\u0627 \u0644\u0644\u0623\u0647\u062f\u0627\u0641 \u0628\u0645\u0631\u0648\u0631 \u0627\u0644\u0648\u0642\u062a.<\/p>\n<p style=\"text-align: justify;\"><strong>6- \u0646\u0648\u0639 FAIR:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u064a\u0639\u0631\u0641 \u0628\u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0643\u0627\u0645\u0644 \u0644\u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u064a\u0631\u0643\u0632 \u0647\u0630\u0627 \u0627\u0644\u0625\u0637\u0627\u0631 \u0639\u0644\u0649 \u0627\u0644\u0623\u0645\u0646 \u0627\u0644\u0633\u064a\u0628\u0631\u0627\u0646\u064a \u0648\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u062a\u064a \u062a\u062a\u0639\u0631\u0636 \u0625\u0644\u064a\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u062b\u0645 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0647\u0645\u0629 \u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0628\u0644\u062f\u064a\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>7- \u0646\u0648\u0639 LSO\/IEG38500: 2d5:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u064a\u0633\u0627\u0639\u062f \u0647\u0630\u0627 \u0627\u0644\u0625\u0637\u0627\u0631 \u0627\u0644\u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0630\u064a\u0646 \u0647\u0645 \u0641\u064a \u0642\u0645\u0629 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0639\u0644\u0649 \u0641\u0647\u0645 \u0627\u0644\u062a\u0632\u0627\u0645\u0627\u062a\u0647\u0645 \u0627\u0644\u0642\u0627\u0646\u0648\u0646\u064a\u0629 \u0648\u0627\u0644\u0623\u062e\u0644\u0627\u0642\u064a\u0629 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644 \u0641\u064a \u0625\u0637\u0627\u0631 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0634\u0631\u0643\u0627\u062a\u0647\u0645 \u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\"><strong>8- \u0646\u0648\u0639 COSO:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u064a\u0631\u0643\u0632 \u0647\u0630\u0627 \u0627\u0644\u0625\u0637\u0627\u0631 \u0639\u0644\u0649 \u0639\u0645\u0644\u064a\u0627\u062a \u0639\u0627\u0645\u0629 \u0623\u0643\u062b\u0631 \u0641\u064a \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0648\u0636\u0639 \u062e\u0637\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0648\u0627\u0644\u062d\u062f \u0645\u0646 \u062a\u0639\u0631\u0636 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0644\u0644\u0627\u062d\u062a\u064a\u0627\u0644 \u0648\u0627\u0644\u0633\u0631\u0642\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>(1) \u0645\u0639\u0648\u0642\u0627\u062a \u062a\u0628\u0646\u064a \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/strong><\/p>\n<table>\n<thead>\n<tr>\n<th><strong>\u0627\u0644\u0641\u0626\u0629<\/strong><\/th>\n<th><strong>\u0627\u0644\u0645\u0639\u0648\u0642\u0627\u062a<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u0639\u062f\u0645 \u0643\u0641\u0627\u064a\u0629 \u0645\u0633\u0627\u0647\u0645\u0629 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0627\u0644\u062d<\/p>\n<p>Inadequate Stakeholder<\/p>\n<p>Involvement<\/td>\n<td>\n<ul>\n<li>\u0635\u0639\u0648\u0628\u0627\u062a\u0641\u064a\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0645\u0634\u0627\u0631\u0643\u0629\u0643\u0627\u0641\u064a\u0629\u0641\u064a\u0645\u0628\u0627\u062f\u0631\u0627\u062a\u062d\u0648\u0643\u0645\u0629IT.<\/li>\n<li>\u0636\u0639\u0641 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0648\u0627\u0644\u062e\u0627\u0631\u062c\u064a.<\/li>\n<li>\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629.<\/li>\n<li>\u0645\u0642\u0627\u0648\u0645\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631.<\/li>\n<li>\u0645\u0642\u0627\u0648\u0645\u0629 \u062a\u062a\u0639\u0644\u0642 \u0628\u062a\u0642\u0628\u0644 \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0627\u0644\u062c\u062f\u064a\u062f\u0629.<\/li>\n<li>\u0636\u0639\u0641 \u062f\u0639\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629.<\/li>\n<li>\u063a\u064a\u0627\u0628 \u0627\u0644\u0645\u0644\u0643\u064a\u0629Ownership<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u063a\u064a\u0627\u0628\u0648\u0636\u0648\u062d\u0645\u0628\u0627\u062f\u0626 \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a\u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629\u0628\u062d\u0648\u0643\u0645\u0629IT<\/p>\n<p>Lack of Clear ITG Principles and Policies<\/td>\n<td>\n<ul>\n<li>\u0641\u0634\u0644 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646 \u0641\u064a \u062f\u0639\u0645 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u063a\u064a\u0627\u0628 \u0627\u0644\u062f\u0639\u0645 \u0644\u0625\u062f\u0627\u0631\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0645\u062f\u0649 \u0648\u0636\u0648\u062d \u0645\u0628\u0627\u062f\u0626 \u062d\u0648\u0643\u0645\u0629 IT.<\/li>\n<li>\u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a Organizational Analysis.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u0639\u062f\u0645 \u0645\u0644\u0627\u0626\u0645\u0629 \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u064a\u0629<\/p>\n<p>Inadequate Organizational Cultures<\/td>\n<td>\n<ul>\n<li>\u0623\u0648\u0644\u0648\u064a\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u063a\u064a\u0631 \u0645\u062d\u062f\u062f\u0629 \u062c\u064a\u062f\u064b\u0627.<\/li>\n<li>\u0627\u0644\u062b\u0642\u0627\u0641\u0629 (\u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629 \u2013 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629).<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u063a\u064a\u0627\u0628 \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/p>\n<p>Lack of<\/p>\n<p>Communication<\/td>\n<td>\n<ul>\n<li>\u0644\u0627\u062a\u0648\u062c\u062f\u0639\u0644\u0627\u0642\u0627\u062a\u0645\u062a\u0642\u0627\u0631\u0628\u0629\u0628\u064a\u0646 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0644\u0627\u064a\u0648\u062c\u062f\u062a\u0641\u0647\u0645\u0648\u0627\u0636\u062d\u0644\u0645\u0646\u0637\u0642\u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0645\u0646 \u0642\u0628\u0644 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u063a\u064a\u0627\u0628 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u063a\u064a\u0627\u0628 \u0648\u0636\u0648\u062d \u0644\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u062d\u0648\u0643\u0645\u0629 IT.<\/p>\n<p>Inadequate Stakeholder Involvement<\/td>\n<td>\n<ul>\n<li>\u063a\u064a\u0627\u0628 \u0648\u0636\u0648\u062d \u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062d\u0648\u0643\u0645\u0629 IT.<\/li>\n<li>\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629.<\/li>\n<li>\u0645\u0642\u0627\u0648\u0645\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631.<\/li>\n<li>\u0645\u0642\u0627\u0648\u0645\u0629 \u062a\u062a\u0639\u0644\u0642 \u0628\u062a\u0642\u0628\u0644 \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0627\u0644\u062c\u062f\u064a\u062f\u0629.<\/li>\n<li>\u0636\u0639\u0641 \u062f\u0639\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u063a\u064a\u0627\u0628\u0648\u0636\u0648\u062d\u0645\u0628\u0627\u062f\u0626 \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a\u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629\u0628\u062d\u0648\u0643\u0645\u0629IT<\/p>\n<p>Lack of Clear ITG Principles and Policies<\/td>\n<td>\n<ul>\n<li>\u0641\u0634\u0644 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u064a\u0646 \u0641\u064a \u062f\u0639\u0645 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u063a\u064a\u0627\u0628 \u0627\u0644\u062f\u0639\u0645 \u0644\u0625\u062f\u0627\u0631\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0645\u062f\u0649 \u0648\u0636\u0648\u062d \u0645\u0628\u0627\u062f\u0626 \u062d\u0648\u0643\u0645\u0629 IT.<\/li>\n<li>\u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a Organizational Analysis.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u0639\u062f\u0645 \u0645\u0644\u0627\u0621\u0645\u0629 \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u064a\u0629<\/p>\n<p>Inadequate OrganizationalCultures<\/td>\n<td>\n<ul>\n<li>\u0623\u0648\u0644\u0648\u064a\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u063a\u064a\u0631 \u0645\u062d\u062f\u062f\u0629 \u062c\u064a\u062f\u064b\u0627.<\/li>\n<li>\u0627\u0644\u062b\u0642\u0627\u0641\u0629 (\u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629 \u2013 \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629).<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u063a\u064a\u0627\u0628 \u0627\u0644\u0627\u062a\u0635\u0627\u0644<\/p>\n<p>Lack of<\/p>\n<p>Communication<\/td>\n<td>\n<ul>\n<li>\u0644\u0627\u062a\u0648\u062c\u062f\u0639\u0644\u0627\u0642\u0627\u062a\u0645\u062a\u0642\u0627\u0631\u0628\u0629\u0628\u064a\u0646 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0648\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u0644\u0627\u064a\u0648\u062c\u062f\u062a\u0641\u0647\u0645\u0648\u0627\u0636\u062d\u0644\u0645\u0646\u0637\u0642\u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0645\u0646 \u0642\u0628\u0644 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u063a\u064a\u0627\u0628 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u063a\u064a\u0627\u0628 \u0648\u0636\u0648\u062d \u0644\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u062d\u0648\u0643\u0645\u0629 IT.<\/p>\n<p>Lack of Clear<\/p>\n<p>ITG Processes<\/td>\n<td>\n<ul>\n<li>\u063a\u064a\u0627\u0628 \u0648\u0636\u0648\u062d \u062a\u0639\u0644\u064a\u0645\u0627\u062a \u062d\u0648\u0643\u0645\u0629 IT.<\/li>\n<li>\u062f\u0639\u0645 \u0639\u0645\u0644\u064a\u0627\u062a \u062d\u0648\u0643\u0645\u0629 IT.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u0639\u062f\u0645 \u0643\u0641\u0627\u064a\u0629 \u062f\u0639\u0645 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0627\u0644\u064a\u0629<\/p>\n<p>Inadequate Support for Financial Resource<\/td>\n<td>\n<ul>\n<li>\u0645\u062d\u062f\u0648\u062f\u064a\u0629 \u0627\u0644\u0645\u064a\u0632\u0627\u0646\u064a\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u0639\u062f\u0645 \u0643\u0641\u0627\u064a\u0629 \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062e\u0635\u0635<\/p>\n<p>InadequateSupport for Time Resources<\/td>\n<td>\n<ul>\n<li>\u0648\u0642\u062a \u0627\u0644\u0645\u0634\u0631\u0648\u0639.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u062e\u0627\u062a\u0645\u0629<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0648\u0641\u064a \u0627\u0644\u0646\u0647\u0627\u064a\u0629 \u064a\u0624\u062f\u064a \u062a\u0637\u0628\u064a\u0642 \u062a\u0642\u0646\u064a\u0629 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0623\u0645\u0631\u064b\u0627 \u0628\u0627\u0644\u063a \u0627\u0644\u0623\u0647\u0645\u064a\u0629\u060c \u0648\u064a\u062a\u0637\u0644\u0628 \u0627\u0644\u0632\u0627\u0645\u064b\u0627 \u0635\u0627\u0631\u0645\u064b\u0627 \u0645\u0646 \u0645\u062c\u0644\u0633 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0643\u0628\u0627\u0631 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646. \u062d\u064a\u062b \u0623\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u064a\u062d\u0642\u0642 \u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629\u060c \u064a\u0633\u0627\u0639\u062f \u0639\u0644\u0649 \u062a\u0631\u0627\u062c\u0639 \u0627\u0644\u0641\u0633\u0627\u062f \u0623\u0648 \u0627\u0644\u062a\u0635\u062f\u064a \u0625\u0644\u0649 \u0627\u0644\u0645\u062e\u0627\u0637\u0631 \u0648\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0642\u0637\u0627\u0639\u064a\u0646 \u0627\u0644\u062e\u0627\u0635 \u0648\u0627\u0644\u0639\u0627\u0645. \u0644\u0643\u0646 \u0625\u0630\u0627 \u0644\u0645 \u062a\u0643\u0648\u0646 \u0627\u0644\u062d\u0627\u062c\u0629 \u0644\u0644\u062d\u0648\u0643\u0645\u0629 \u0645\u0641\u0647\u0648\u0645 \u0628\u0634\u0643\u0644 \u0648\u0627\u0636\u062d\u060c \u0648\u0647\u0646\u0627\u0643 \u0642\u0628\u0648\u0644 \u0639\u0627\u0645 \u0644\u0625\u0646\u0634\u0627\u0621 \u0642\u0633\u0645 \u0623\u0648 \u0644\u062c\u0646\u0629 \u062e\u0627\u0635\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u062a\u0642\u0646\u064a\u0629 \u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a. \u0641\u064a\u062c\u0628 \u0639\u062f\u0645 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u0630\u0644\u0643 \u0644\u0623\u0646 \u0623\u064a \u062c\u0647\u062f \u0644\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0633\u064a\u0624\u062f\u064a \u0644\u0644\u0641\u0634\u0644 \u0648\u0645\u0636\u064a\u0639\u0629 \u0644\u0644\u0648\u0642\u062a.<\/p>\n<p style=\"text-align: justify;\">\u0627\u0644\u062a\u0639\u0632\u064a\u0632\u0627\u062a:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u062d\u0648\u0643\u0645\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0647\u064a \u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0645\u062c\u0644\u0633 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u0629.<\/li>\n<li>\u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u0647\u0627 \u062f\u0648\u0631\u064b\u0627 \u0647\u0627\u0645\u064b\u0627 \u0641\u064a \u0627\u0644\u062a\u0635\u062f\u064a \u0644\u0644\u0645\u062e\u0627\u0637\u0631 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0627\u0644\u0645\u0635\u0627\u062d\u0628\u0629 \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<li>\u062d\u0648\u0643\u0645\u0629 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u062a\u062a\u0645 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justify;\">\n<li>\u062d\u0648\u0643\u0645\u0629 \u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/li>\n<li>\u0631\u0648\u0641\u0627\u0644\u062f \u0627\u062a\u0634 \u0628\u0627\u0644\u0648\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0644\u0648\u062c\u0633\u062a\u064a\u0627\u062a.<\/li>\n<li>\u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u0625\u0645\u062f\u0627\u062f\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0644\u0648\u062c\u0633\u062a\u064a\u0629\u060c \u062a\u062d\u0648\u0644 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u2013 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631.<\/li>\n<li>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a.<\/li>\n<li>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629.<\/li>\n<li><a href=\"http:\/\/www.diva-protal.org\">http:\/\/www.diva-protal.org<\/a><\/li>\n<li><a href=\"http:\/\/www.osciencodivect.com\">http:\/\/www.osciencodivect.com<\/a><\/li>\n<li>\u0637\u0627\u0631\u0642 \u0639\u0628\u062f \u0627\u0644\u0639\u0627\u0644\u060c \u062d\u0648\u0643\u0645\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a.<\/li>\n<li>\u0639\u0628\u062f \u0627\u0644\u0631\u062d\u0645\u0646 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u060c \u0641\u0627\u064a\u0632 \u0627\u0644\u0639\u0632\u0627\u0648\u064a\u060c \u0627\u0644\u0645\u0646\u0647\u062c \u0648\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0627\u0644\u0645\u0639\u0631\u0641\u064a.<\/li>\n<li>\u0644\u0648\u0644\u0648\u0629 \u0627\u0644\u0639\u0646\u0632\u064a\u060c \u0627\u0644\u0623\u0645\u0646 \u0627\u0644\u0633\u064a\u0628\u0631\u0627\u0646\u064a.<\/li>\n<li>\u0645\u0624\u062a\u0645\u0631\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 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\u0627\u0644\u0634\u0631\u0643\u0627\u062a.<\/li>\n<li>\u0645\u0648\u0633\u0649\u060c \u0631\u062d\u0645\u0627\u0646\u064a \u062c\u0648\u062f\u064a\u060c \u0633\u0627\u0645\u064a\u0629\u060c (2012)\u060c \u062d\u0648\u0643\u0645\u0629 \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0623\u062f\u0627\u0629 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u062d\u0645\u0627\u064a\u0629 \u0623\u0645\u0646 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">","protected":false},"excerpt":{"rendered":"<p>\u0625\u064a\u0645\u0627\u0646 \u0634\u0627\u0647\u0631 \u0639\u0644\u064a\u0627\u06461 1 \u0645\u062f\u062e\u0644 \u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: emanalayan600@gmail.com HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4275 \u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0644\u0641 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/02\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 21\/01\/2023\u0645 \u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 \u062a\u0647\u062f\u0641 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-5983","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/comments?post=5983"}],"version-history":[{"count":2,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5983\/revisions"}],"predecessor-version":[{"id":5994,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5983\/revisions\/5994"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/media?parent=5983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}