{"id":5955,"date":"2023-02-14T16:38:49","date_gmt":"2023-02-14T16:38:49","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=5955"},"modified":"2023-02-16T00:08:54","modified_gmt":"2023-02-16T00:08:54","slug":"4-2-72","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/en\/4-2-72\/","title":{"rendered":"\u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0627\u0637\u0646\u064a\u0646 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u062c\u0631\u0634 – \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649"},"content":{"rendered":"

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1 \u0631\u0626\u064a\u0633 \u0642\u0633\u0645 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a\u060c \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646.<\/p>\n

Email: mailto:Sammer.ali86@yahoo.com<\/a><\/p>\n

HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4272<\/p>\n

Download
\n<\/a><\/p>\n

\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/02\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 21\/01\/2023\u0645<\/p>\n

\u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 <\/strong><\/p>\n

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\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0627\u062d\u064a\u0629: <\/strong>\u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

<\/a>Research title <\/strong><\/p>\n

Citizens’ satisfaction with the services provided by the municipalities in JArash Governorate<\/strong><\/p>\n

A case study of the Greater JArash Municipality<\/strong><\/p>\n

Samer Ali Emnaizel Alkhaza’leh1<\/sup><\/strong><\/p>\n

1<\/sup> Head of Studies Department, Greater Jerash Municipality, Ministry of Local Administration, Jordan.<\/p>\n

Email: mailto:Sammer.ali86@yahoo.com<\/p>\n

HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4272<\/p>\n

Published at 01\/02\/2023 Accepted at 21\/01\/2023 <\/strong><\/p>\n

Abstract <\/strong><\/p>\n

The study aims to reveal the extent of customer and service recipient satisfaction with the services provided by the Greater Jarash Municipality, as well as to present a set of recommendations that would develop the services provided by the Greater Jarash Municipality. 180) References to the municipality of Jarash were chosen by a simple random<\/p>\n

method, and the descriptive analytical method was used, as the study concluded: The extent of satisfaction of service recipients in general with the services provided by the Greater Jarash Municipality came to a high degree of (3.83), which is somewhat satisfactory, and the field of satisfaction with the performance of employees ranked first with a large degree, as follows: In the last place is satisfaction with field services, to an average degree. The researcher recommended the need to improve the services provided by the municipality by increasing the number of cleaning workers, as well as the maintenance and renewal of waste containers located within the borders of the municipality of Greater Jarash, as well as the municipality of Greater Jarash paying attention to field services and developing them.<\/p>\n

Key Words: <\/strong>satisfaction of service recipients, Greater Jarash Municipality.<\/p>\n

\u0627\u0644\u0645\u0642\u062f\u0645\u0629<\/strong><\/p>\n

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– \u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0648\u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

– \u062a\u0639\u0631\u064a\u0641 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0648\u0637\u0631\u0642 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

– \u062a\u0642\u062f\u064a\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u0645\u0646 \u0634\u0627\u0646\u0647\u0627 \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/strong><\/p>\n

\u062a\u0633\u062a\u0645\u062f \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0623\u0647\u0645\u064a\u062a\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644:<\/p>\n

    \n
  1. \u062a\u0631\u062c\u0639 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u0630\u064a \u064a\u062a\u0646\u0627\u0648\u0644\u0647\u060c \u0643\u0648\u0646\u0647 \u064a\u062a\u0646\u0627\u0648\u0644 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/li>\n
  2. \u0648\u0643\u0630\u0644\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0648\u0641\u064a\u0631 \u0642\u0627\u0639\u062f\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u062f\u0642\u064a\u0642\u0629 \u0639\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0627\u0637\u0646 \u0639\u0646 \u062c\u0645\u064a\u0639 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0645\u0646 \u0623\u062c\u0644 \u0623\u0646 \u0646\u062a\u0645\u0643\u0646 \u0645\u0646 \u0641\u0647\u0645 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u062d\u0627\u0644\u064a \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644 \u0627\u0644\u0645\u0644\u062d\u0629.<\/li>\n
  3. \u064a\u0639\u062a\u0628\u0631 \u0625\u0636\u0627\u0641\u0629 \u0639\u0644\u0645\u064a\u0629 \u0644\u0644\u0645\u0643\u062a\u0628\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0648\u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0639\u0646 \u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0648\u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0627\u0637\u0646 \u0639\u0646\u0647\u0627.<\/li>\n
  4. \u062a\u0639\u062a\u0628\u0631 \u0646\u0648\u0627\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0639\u0644\u0649 \u0628\u0644\u062f\u064a\u0627\u062a \u0623\u062e\u0631\u0649 \u0641\u064a \u0627\u0644\u0623\u0631\u062f\u0646.<\/li>\n
  5. \u062a\u0642\u062f\u0645 \u0631\u0624\u064a\u0627 \u0648\u0645\u0631\u062c\u0639\u064a\u0629 \u0644\u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0639\u0646 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0627\u0637\u0646 \u0639\u0646 \u062e\u062f\u0645\u062a\u0647\u0627.<\/li>\n<\/ol>\n

    \u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/strong><\/p>\n

    \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649: \u0647\u064a \u0623\u062d\u062f \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0641\u064a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629 \u062d\u064a\u062b \u062a\u0642\u062f\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0644\u0644\u0645\u0646\u0627\u0637\u0642 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0647\u0627.<\/p>\n

    \u0648\u0639\u0631\u0641 \u0627\u0644\u0628\u0627\u062d\u062b \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0625\u062c\u0631\u0627\u0626\u064a\u0627\u064b: \u0647\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0627\u0644\u062a\u064a \u0633\u0648\u0641 \u0646\u0642\u064a\u0633 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627.<\/p>\n

    \u0631\u0636\u0627 \u0627\u0644\u062e\u062f\u0645\u0627\u062a: \u0628\u0623\u0646\u0647 \u0627\u0644\u0634\u0639\u0648\u0631 \u0627\u0644\u0639\u0627\u0631\u0645 \u0628\u0627\u0644\u0633\u0639\u0627\u062f\u0629 \u0648\u0627\u0644\u0627\u0631\u062a\u064a\u0627\u062d \u0644\u0623\u062f\u0627\u0621 \u0645\u0639\u0627\u0645\u0644\u062a\u0647\u0645\u060c \u0648\u064a\u062a\u062d\u0642\u0642 \u0630\u0644\u0643 \u0628\u0627\u0644\u062a\u0648\u0627\u0641\u0642 \u0628\u064a\u0646 \u0645\u0627 \u064a\u062a\u0648\u0642\u0639\u0647 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u0648\u0645\u0642\u062f\u0627\u0631 \u0645\u0627 \u064a\u062d\u0635\u0644 \u0639\u0644\u064a\u0647<\/p>\n

    \u0648\u0639\u0631\u0641\u0647\u0627 \u0627\u0644\u0628\u0627\u062d\u062b \u0625\u062c\u0631\u0627\u0626\u064a\u0627\u064b: \u0647\u064a \u0645\u0642\u062f\u0627\u0631 \u0627\u0644\u0627\u0631\u062a\u064a\u0627\u062d \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0644\u0644\u0645\u0648\u0627\u0637\u0646\u064a\u0646.<\/p>\n

    \u0645\u062d\u062f\u062f\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/strong><\/p>\n

    \u062a\u062a\u062d\u062f\u062f \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0645\u0627 \u064a\u0644\u064a:<\/p>\n

    –<\/em> \u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 : \u062a\u0645 \u0627\u062e\u062a\u064a\u0627\u0631 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0644\u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649<\/p>\n

    – \u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0645\u0643\u0627\u0646\u064a\u0629 : \u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0641\u064a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629.<\/p>\n

    – \u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0632\u0645\u0627\u0646\u064a\u0629 : \u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0628\u062d\u062b \u0641\u064a \u0646\u0647\u0627\u064a\u0629 \u0633\u0646\u0629 (2022).<\/p>\n

    – \u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0645\u0648\u0636\u0648\u0639\u064a\u0629: \u0631\u0636\u0627 \u0627\u0644\u0645\u0648\u0627\u0637\u0646\u064a\u0646 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u062c\u0631\u0634<\/p>\n

    \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629<\/strong><\/p>\n

    \u0633\u064a\u062a\u0645 \u0639\u0631\u0636 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0630\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0631\u062a\u0628\u0629 \u0645\u0646 \u0627\u0644\u0623\u062d\u062f\u062b \u0625\u0644\u0649 \u0627\u0644\u0623\u0642\u062f\u0645<\/p>\n

    \u0642\u0627\u0645 \u0627\u0644\u0645\u0635\u0627\u0644\u062d\u0629(2023) \u0628\u062f\u0631\u0627\u0633\u0629 \u0647\u062f\u0641\u062a \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0645\u0628\u0627\u062f\u0626 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u060c \u0645\u0639\u0631\u0641\u0629 \u062f\u0648\u0631 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629 \u0641\u064a \u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629\u060c \u0648\u0627\u0644\u0643\u0634\u0641 \u0639\u0646 \u0623\u0628\u0631\u0632 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      \n
    • \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0645\u0639\u0631\u0641\u0629 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/li>\n
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    • \u0648\u0627\u0633\u062a\u0641\u0627\u062f\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0645\u0646 \u0639\u0631\u0636 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0641\u064a \u0639\u062f\u0629 \u062c\u0648\u0627\u0646\u0628 \u0645\u0646 \u0623\u0647\u0645\u0647\u0627:<\/li>\n<\/ul>\n
        \n
      1. \u062a\u062d\u062f\u064a\u062f \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/li>\n
      2. \u0648\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0623\u0647\u0645\u064a\u062a\u0647\u0627.<\/li>\n
      3. \u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0639\u0644\u0645\u064a \u0627\u0644\u0645\u0644\u0627\u0626\u0645.<\/li>\n
      4. \u0648\u0643\u0630\u0644\u0643 \u062a\u0643\u0648\u064a\u0646 \u062e\u0644\u0641\u064a\u0629 \u0641\u0643\u0631\u064a\u0629 \u0639\u0646 \u0627\u0644\u0645\u0648\u0636\u0648\u0639.<\/li>\n
      5. \u0648\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0643\u062a\u0627\u0628\u0629 \u0627\u0644\u0623\u062f\u0628 \u0627\u0644\u0646\u0638\u0631\u064a.<\/li>\n
      6. \u0648\u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0648\u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0627\u0644\u0639\u0644\u0645\u064a.<\/li>\n
      7. \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0648\u0635\u0644\u062a \u0627\u0644\u064a\u0647\u0627 \u0645\u0639\u0638\u0645 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u062a\u064a \u062a\u062f\u0639\u0645 \u0623\u0648 \u062a\u062e\u062a\u0644\u0641 \u0645\u0639 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u064a\u0629.<\/li>\n<\/ol>\n

        \u0648\u062a\u0645\u064a\u0632\u062a \u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644:<\/p>\n

          \n
        • \u0634\u0631\u064a\u062d\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0647\u0645 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0641\u064a \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/li>\n
        • \u0648\u062a\u0639\u062a\u0628\u0631 \u0639\u0644\u0649 \u062d\u062f \u0639\u0644\u0645 \u0627\u0644\u0628\u0627\u062d\u062b \u0623\u0648\u0644 \u062f\u0631\u0627\u0633\u0629 \u062a\u0637\u0628\u0642 \u0639\u0644\u0649 \u0628\u0644\u062f\u064a\u0627\u062a \u0645\u062d\u0627\u0641\u0638\u0629 \u062c\u0631\u0634.<\/li>\n<\/ul>\n

          \u0627\u0644\u0623\u062f\u0628 \u0627\u0644\u0646\u0638\u0631\u064a:<\/strong><\/p>\n

          \u0627\u0644\u0647\u062f\u0641 \u0645\u0646 \u0625\u062c\u0631\u0627\u0621 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a<\/p>\n

          – \u062a\u0637\u0648\u064a\u0631 \u0648\u062a\u0637\u0628\u064a\u0642 \u0648\u062a\u062d\u062f\u0651\u064a\u062b \u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0639\u0645\u0644 .<\/p>\n

          – \u062a\u0639\u0627\u0645\u0644 \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0645\u0639 \u062c\u0645\u064a\u0639 \u0627\u0644\u0641\u0626\u0627\u062a \u0627\u0644\u0645\u0639\u0646\u064a\u0629 ( \u0627\u0644\u0645\u062a\u0639\u0627\u0645\u0644\u064a\u0646\u060c \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646\u060c \u0627\u0644\u0634\u0631\u0643\u0627\u0621\u060c \u0627\u0644\u0645\u0648\u0631\u062f\u064a\u0646\u060c \u0627\u0644\u0645\u062c\u062a\u0645\u0639) \u0648\u0627\u0644\u062a\u0623\u0643\u064a\u062f \u0639\u0644\u0649 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0628\u062a\u062d\u0642\u064a\u0642 \u0631\u0636\u0627\u0621\u0647\u0645 \u0648\u062a\u0639\u0627\u0648\u0646\u0647\u0645 .<\/p>\n

          – \u062a\u062d\u0641\u064a\u0632 \u0648\u062f\u0639\u0645 \u0648\u062a\u0642\u062f\u0651\u064a\u0631 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u064e\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0629.<\/p>\n

          – \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u062a\u062d\u062f\u064a\u062f \u0646\u0642\u0627\u0637 \u0627\u0644\u0642\u0648\u0629 \u0648\u0646\u0642\u0627\u0637 \u0627\u0644\u0636\u0639\u0641 \u0641\u064a \u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/p>\n

          – \u062a\u062d\u0633\u064a\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u064a\u064e\u0627\u062a \u0628\u0637\u0631\u0642 \u0625\u0628\u062f\u0627\u0639\u064a\u064e\u0629 \u0644\u0636\u0645\u0627\u0646 \u0631\u0636\u0627 \u0627\u0644\u0645\u062a\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u0627\u0644\u0645\u0639\u0646\u064a\u064a\u0646.<\/p>\n

          – \u062a\u0635\u0645\u064a\u0645 \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0628\u0646\u0627\u0621\u0627\u064b \u0639\u0644\u0649 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u062a\u0648\u0642\u0639\u0627\u062a\u0647\u0645.<\/p>\n

          – \u0625\u062f\u0627\u0631\u0629 \u0648\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0645\u0639 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629<\/p>\n

          – \u062a\u0642\u064a\u064a\u0645 \u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0648\u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u062a\u0637\u0648\u064a\u0631\u0647.<\/p>\n

          \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u062a\u0642\u0633\u0645 \u0625\u0644\u0649:<\/strong><\/p>\n

          – \u062e\u062f\u0645\u0627\u062a \u0645\u0627\u062f\u064a\u0629: \u0648\u062a\u0634\u0645\u0644 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0645\u0643\u062a\u0628\u064a\u0629.<\/p>\n

          – \u062e\u062f\u0645\u0627\u062a \u0645\u0639\u0646\u0648\u064a\u0629: \u062a\u0634\u0645\u0644 \u0637\u0631\u0642 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u064a \u0648\u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a.<\/p>\n

          \u0623\u0628\u0639\u0627\u062f \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u062a\u0634\u0645\u0644 \u0639\u0644\u0649:<\/strong><\/p>\n

          – \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f\u064a\u0629: \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0628\u0634\u0643\u0644 \u0645\u062a\u0637\u0648\u0631.<\/p>\n

          – \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629: \u0633\u0631\u0639\u0629 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0645\u0646 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n

          – \u0627\u0644\u0642\u062f\u0631\u0629 \u0648\u0627\u0644\u0645\u0647\u0627\u0631\u0629 \u0641\u064a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n

          – \u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645.<\/p>\n

          – \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0634\u0643\u0644 \u0625\u064a\u062c\u0627\u0628\u064a.<\/p>\n

          \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a:<\/strong><\/p>\n

          \u0645\u0646\u0647\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

          \u0627\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u0628\u0627\u062d\u062b \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a\u060c \u0648\u0647\u0648 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0630\u064a \u064a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0648\u0635\u0641 \u0627\u0644\u0638\u0627\u0647\u0631\u0629\u060c \u0648\u0630\u0644\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0623\u062f\u0628 \u0627\u0644\u0646\u0638\u0631\u064a \u0648\u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629 \u0628\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u0628\u062d\u062b\u060c \u0648\u0643\u0630\u0644\u0643 \u062a\u0637\u0628\u064a\u0642 \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0645\u0646 \u0623\u062c\u0644 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0645\u0646 \u062b\u0645 \u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u064a \u062a\u0633\u0647\u0645 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a\u060c \u0648\u0648\u0636\u0639 \u0627\u0644\u062e\u0637\u0637 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0633\u0647\u0645 \u0641\u064a \u062d\u0644 \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/p>\n

          \u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0627\u0631\u0633\u0629:<\/strong><\/p>\n

          \u062a\u0643\u0648\u0646 \u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u0627\u0644\u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0644\u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0648\u0627\u0644\u0645\u0642\u064a\u0645\u064a\u0646 \u0641\u064a\u0647\u0627.<\/p>\n

          \u0639\u064a\u0646\u0629 \u0627\u0644\u0645\u062c\u062a\u0645\u0639:<\/strong><\/p>\n

          \u0623\u062c\u0631\u064a\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649\u060c \u0648\u062a\u0645 \u0627\u062e\u062a\u064a\u0627\u0631 \u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u0639\u0634\u0648\u0627\u0626\u064a\u0629 \u0627\u0644\u0628\u0633\u064a\u0637\u0629\u060c \u062d\u064a\u062b \u062a\u0645 \u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0627 \u0646\u0633\u0628\u062a\u0647 5% \u0645\u0646 \u0627\u0644\u0639\u062f\u062f \u0627\u0644\u0643\u0644\u064a \u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0628\u064a\u0646 (13-15\/12\/2022\u060c \u0648\u0628\u0644\u063a \u062d\u062c\u0645 \u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 (196) \u0645\u0631\u0627\u062c\u0639 \u0648\u0645\u0631\u0627\u062c\u0639\u0629\u060c \u0627\u0633\u062a\u062c\u0627\u0628 \u0645\u0646\u0647\u0645 (180) \u0645\u0646 \u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/p>\n

          \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0639\u064a\u0646\u0629 \u062d\u0633\u0628 \u0627\u0644\u062c\u0646\u0633:<\/strong><\/p>\n

          \u062a\u0628\u064a\u0646 \u0627\u0644\u062c\u062f\u0627\u0648\u0644 (1) \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062f\u064a\u0645\u063a\u0631\u0627\u0641\u064a\u0629 \u0639\u0646 \u0627\u0644\u0639\u064a\u0646\u0629 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u060c \u0627\u0644\u062a\u064a \u062a\u0648\u0632\u0639\u062a \u062d\u0633\u0628 \u0627\u0644\u062c\u0646\u0633 \u0639\u0644\u0649 \u0627\u0644\u0646\u062d\u0648 \u0627\u0644\u062a\u0627\u0644\u064a :<\/strong><\/p>\n

          \u062c\u062f\u0648\u0644 ( 1)<\/strong><\/p>\n

          \u062a\u0648\u0632\u064a\u0639 \u0627\u0644\u0639\u064a\u0651\u0646\u0629 \u062d\u0633\u0628 \u0627\u0644\u062c\u0646\u0633<\/strong><\/p>\n\n\n\n\n\n\n
          \u0627\u0644\u062c\u0646\u0633<\/strong><\/td>\n\u0627\u0644\u0639\u062f\u062f<\/strong><\/td>\n\u0627\u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0626\u0648\u064a\u0629<\/strong><\/td>\n<\/tr>\n
          \u0630\u0643\u0631<\/strong><\/td>\n155<\/strong><\/td>\n86%<\/strong><\/td>\n<\/tr>\n
          \u0623\u0646\u062b\u0649<\/strong><\/td>\n25<\/strong><\/td>\n14%<\/strong><\/td>\n<\/tr>\n
          \u0627\u0644\u0645\u062c\u0645\u0648\u0639<\/strong><\/td>\n180<\/strong><\/td>\n100%<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          \u0628\u0627\u0644\u0646\u0638\u0631 \u0625\u0644\u0649 \u0627\u0644\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (1) \u064a\u062a\u0651\u0636\u062d \u0645\u0627 \u064a\u0644\u064a: \u0623\u0646 \u0646\u0633\u0628\u0629 \u0627\u0644\u0630\u0643\u0648\u0631 \u0627\u0644\u0630\u064a\u0646 \u0627\u0633\u062a\u062c\u0627\u0628\u0648\u0627 \u0644\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0647 \u0628\u0644\u063a\u062a (86%) \u0645\u0646 \u062d\u062c\u0645 \u0627\u0644\u0639\u064a\u0646\u0629 \u0645\u0645\u0627 \u064a\u0639\u0646\u064a \u0623\u0646 \u0627\u0644\u063a\u0627\u0644\u0628\u064a\u0629 \u0627\u0644\u0639\u0638\u0645\u0649 \u0645\u0646 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u062a\u0639\u0627\u0645\u0644\u064a\u0646 \u0645\u0639 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0647\u0645 \u0645\u0646 \u0627\u0644\u0630\u0643\u0648\u0631, \u0648\u0627\u0644\u0628\u0627\u0642\u064a \u0628\u0646\u0633\u0628\u0629 (14%) \u0645\u0646 \u0627\u0644\u0625\u0646\u0627\u062b.<\/p>\n

          \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

          \u062a\u0643\u0648\u0646\u062a \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u062c\u0632\u0626\u064a\u064a\u0646\u060c \u0627\u0644\u062c\u0632\u0621 \u0627\u0644\u0623\u0648\u0644 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0644\u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u0627\u0644\u062c\u0632\u0621 \u0627\u0644\u062b\u0627\u0646\u064a \u0644\u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u0642\u062f \u062a\u0645 \u062a\u0637\u0648\u064a\u0631 \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0628\u0639\u062f \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0628 \u0627\u0644\u0646\u0638\u0631\u064a \u0648\u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629\u060c \u062d\u064a\u062b \u062a\u0643\u0648\u0646\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0645\u0646 (18) \u0641\u0642\u0631\u0629 \u0644\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

          \u0637\u0631\u0642 \u062a\u0635\u062d\u064a\u062d \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

          \u0648\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0642\u064a\u0627\u0633 \u0644\u064a\u0643\u0631\u062a \u0627\u0644\u062e\u0645\u0627\u0633\u064a \u0641\u064a \u062a\u062d\u062f\u064a\u062f \u0627\u0633\u062a\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0637\u0644\u0628\u0629 \u0639\u0644\u0649 \u0641\u0642\u0631\u0627\u062a \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u0627\u0644\u0630\u064a \u062a\u062a\u062f\u0631\u062c \u0639\u0644\u064a\u0629 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0645\u0646 \u0627\u0644\u062f\u0631\u062c\u0629 \u062e\u0645\u0633 \u0623\u0645\u0627\u0645 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 (\u0628\u062f\u0631\u062c\u0629 \u0643\u0628\u064a\u0631\u0629)\u060c \u0648\u0627\u0644\u062f\u0631\u062c\u0629 \u0648\u0627\u062d\u062f \u0623\u0645\u0627\u0645 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0628\u062f\u0631\u062c\u0629 \u0642\u0644\u064a\u0644\u0629 \u062c\u062f\u0627\u064b. \u062d\u064a\u062b \u062a\u0645 \u062a\u0642\u0633\u064a\u0645 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u0644\u0627\u0645\u0629 \u0627\u0644\u0642\u0637\u0639 \u0625\u0644\u0649 \u062b\u0644\u0627\u062b \u062f\u0631\u062c\u0627\u062a: \u062f\u0631\u062c\u0629 \u0643\u0628\u064a\u0631\u0629 \u0645\u0646 (5-3.68)\u060c \u0648\u0628\u062f\u0631\u062c\u0629 \u0645\u062a\u0648\u0633\u0637\u0629 (3.67-2.34)\u060c \u0648\u0628\u062f\u0631\u062c\u0629 \u0642\u0644\u064a\u0644\u0629 (2.33-1).<\/p>\n

          \u0635\u062f\u0642 \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

          \u0627\u0644\u0635\u062f\u0642 \u0627\u0644\u0638\u0627\u0647\u0631\u064a (\u0635\u062f\u0642 \u0627\u0644\u0645\u062d\u0643\u0645\u064a\u0646):<\/strong><\/p>\n

          \u062a\u0645 \u0639\u0631\u0636 \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u0635\u0648\u0631\u062a\u0647\u0645\u0627 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0639\u0644\u0649 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u062d\u0643\u0645\u064a\u0646 \u0628\u0644\u063a \u0639\u062f\u062f\u0647\u0645 (11) \u0645\u062d\u0643\u0645 \u0645\u0646 \u0623\u0639\u0636\u0627\u0621 \u0648\u0627\u0644\u0645\u062e\u062a\u0635\u064a\u0646 \u0641\u064a \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0627\u0645\u0629 \u0623\u062c\u0644 \u0627\u0644\u0627\u0637\u0644\u0627\u0639 \u0639\u0644\u0649 \u0641\u0642\u0631\u0627\u062a \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u0630\u0644\u0643 \u0628\u0633\u0628\u0628 \u0625\u0628\u062f\u0627\u0621 \u0623\u0631\u0627\u0626\u0647\u0645 \u0645\u0646 \u062d\u064a\u062b: \u0645\u062f\u0649 \u0645\u0646\u0627\u0633\u0628\u0629 \u0627\u0644\u0641\u0642\u0631\u0629 \u0644\u0644\u0645\u062c\u0627\u0644 \u0627\u0644\u062a\u064a \u0648\u0636\u0639\u062a \u0641\u064a\u0647\u060c \u0648\u062f\u0642\u0629 \u0627\u0644\u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u0644\u063a\u0648\u064a\u0629\u060c \u0648\u062f\u0631\u062c\u0629 \u0645\u0644\u0627\u0626\u0645\u062a\u0647\u0627 \u0644\u0644\u0645\u062c\u0627\u0644 \u0627\u0644\u0630\u064a \u0648\u0636\u0639\u062a \u0641\u064a\u0647\u060c \u0648\u062d\u0630\u0641 \u063a\u064a\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0648\u0627\u0644\u0645\u0643\u0631\u0631 \u0645\u0646 \u0627\u0644\u0641\u0642\u0631\u0627\u062a\u060c \u0648\u0627\u0642\u062a\u0631\u0627\u062d \u0641\u0642\u0631\u0627\u062a \u0623\u062e\u0631\u0649\u060c \u0648\u0623\u064a \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0623\u062e\u0631\u0649\u060c \u0648\u062a\u0645 \u0627\u0639\u062a\u0645\u0627\u062f \u0627\u062a\u0641\u0627\u0642 \u0631\u0623\u064a(10) \u0645\u062d\u0643\u0645\u064a\u0646\u060c \u062d\u064a\u062b \u062a\u0645 \u0627\u0644\u0627\u062a\u0641\u0627\u0642 \u0639\u0644\u0649 \u062d\u0630\u0641 \u0641\u0642\u0631\u062a\u064a\u0646 \u060c \u0648\u062a\u0643\u0648\u0646\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0641\u064a \u0635\u0648\u0631\u062a\u0647\u0627 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 \u0645\u0646 (16) \u0641\u0642\u0631\u0629.<\/p>\n

          \u062b\u0628\u0627\u062a \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629: <\/strong><\/p>\n

          \u062a\u0645 \u062a\u0637\u0628\u064a\u0642 \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0627\u0633\u062a\u0637\u0644\u0627\u0639\u064a\u0629 \u0645\u0646 (25) \u0645\u0646 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0644\u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u060c \u0644\u062d\u0633\u0627\u0628 \u062b\u0628\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0629\u060c \u0648\u062a\u0645 \u062d\u0633\u0627\u0628 \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0627\u062a\u0633\u0627\u0642 \u0627\u0644\u062f\u0627\u062e\u0644\u064a \u0644\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0639\u0627\u062f\u0644\u0629 \u0643\u0631\u0648\u0646\u0628\u0627\u062e \u0623\u0644\u0641\u0627 \u0644\u0641\u0642\u0631\u0627\u062a \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c <\/strong>\u062d\u064a\u062b \u0628\u0644\u063a\u062a (0.89) \u0648\u0647\u064a \u0646\u0633\u0628\u0629 \u0645\u0645\u062a\u0627\u0632\u0629 \u0644\u0625\u062c\u0631\u0627\u0621 \u0645\u062b\u0644 \u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a.<\/p>\n

          \u0639\u0631\u0636 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0645\u0646\u0627\u0642\u0634\u062a\u0647\u0627:<\/strong><\/p>\n

          \u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0639\u0631\u0636 \u0644\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u064a \u062a\u0648\u0635\u0644\u062a \u0625\u0644\u064a\u0647\u0627 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/p>\n

          \u0646\u062a\u0627\u0626\u062c \u0633\u0624\u0627\u0644 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0627\u0644\u0630\u064a \u0646\u0635 \u0639\u0644\u0649” \u0645\u0627 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0648\u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649\u061f<\/strong><\/p>\n

          \u0644\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0644\u0649 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u0633\u0627\u0628\u0642\u060c \u0648\u0644\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u062f\u0648\u0631 \u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062c\u063a\u0631\u0627\u0641\u064a\u0629 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u062c\u0631\u0634 \u0645\u0646 \u0648\u062c\u0647\u0629 \u0646\u0638\u0631 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629\u060c \u062a\u0645 \u0627\u0633\u062a\u062e\u0631\u0627\u062c \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a \u0627\u0644\u062d\u0633\u0627\u0628\u064a\u0629 \u0648\u0627\u0644\u0627\u0646\u062d\u0631\u0627\u0641\u0627\u062a \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0644\u0643\u0644 \u0641\u0642\u0631\u0629 \u0639\u0644\u0649 \u062d\u062f\u0629 \u0648\u0627\u0644\u062f\u0631\u062c\u0629 \u0627\u0644\u0643\u0644\u064a\u0629 \u0644\u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u0627\u0644\u062c\u062f\u0648\u0644 \u0623\u062f\u0646\u0627\u0647 \u064a\u0648\u0636\u062d \u0630\u0644\u0643:<\/p>\n

          \u062c\u062f\u0648\u0644 (1) \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a \u0627\u0644\u062d\u0633\u0627\u0628\u064a\u0629 \u0648\u0627\u0644\u0627\u0646\u062d\u0631\u0627\u0641\u0627\u062a \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0644\u062f\u0648\u0631 \u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062c\u063a\u0631\u0627\u0641\u064a\u0629 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u062c\u0631\u0634 \u0645\u0631\u062a\u0628\u0629 \u062a\u0646\u0627\u0632\u0644\u064a\u0627\u064b \u062d\u0633\u0628 \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a \u0627\u0644\u062d\u0633\u0627\u0628\u064a\u0629<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
          \u0627\u0644\u0631\u0642\u0645<\/th>\n\u0627\u0644\u0641\u0642\u0631\u0627\u062a<\/th>\n\u0627\u0644\u0645\u062a\u0648\u0633\u0637 \u0627\u0644\u062d\u0633\u0627\u0628\u064a<\/th>\n\u0627\u0644\u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a<\/th>\n\u0627\u0644\u062f\u0631\u062c\u0629<\/th>\n\u0627\u0644\u062a\u0631\u062a\u064a\u0628<\/th>\n<\/tr>\n<\/thead>\n
          4<\/strong><\/td>\n\u0648\u0636\u0648\u062d \u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u0627\u0644\u0648\u062b\u0627\u0626\u0642 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u0625\u062a\u0645\u0627\u0645 \u0625\u0646\u062c\u0627\u0632 \u0627\u0644\u062e\u062f\u0645\u0629<\/td>\n4.54<\/td>\n0.88<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n1<\/td>\n<\/tr>\n
          2<\/strong><\/td>\n\u0645\u0631\u0648\u0646\u0629 \u0648\u0628\u0633\u0627\u0637\u0629 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u062a\u0633\u0644\u0633\u0644 \u062e\u0637\u0648\u0627\u062a\u0647\u0627<\/td>\n4.52<\/td>\n0.81<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n2<\/td>\n<\/tr>\n
          3<\/strong><\/td>\n\u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0633\u062a\u063a\u0631\u0642 \u0644\u0625\u0646\u062c\u0627\u0632 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0643 \u0645\u0646\u0627\u0633\u0628 \u0641\u064a \u0627\u0644\u063a\u0627\u0644\u0628<\/td>\n4.22<\/td>\n0.72<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n3<\/td>\n<\/tr>\n
          1<\/strong><\/td>\n\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0648\u0641\u0642\u0627\u064b \u0644\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0639\u0644\u0646\u0629 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0629<\/td>\n4.19<\/td>\n0.89<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n4<\/td>\n<\/tr>\n
          \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0643\u062a\u0628\u064a\u0629<\/td>\n4.30<\/strong><\/td>\n0.79<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n<\/tr>\n
          8<\/strong><\/td>\n\u0633\u0647\u0648\u0644\u0629 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0627\u0644\u0645\u0639\u0646\u064a\u064a\u0646, \u0648\u062a\u0648\u0627\u062c\u062f\u0647\u0645 \u0641\u064a \u0623\u0645\u0627\u0643\u0646 \u0639\u0645\u0644\u0647\u0645<\/td>\n4.65<\/strong><\/td>\n0.87<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n5<\/td>\n<\/tr>\n
          5<\/strong><\/td>\n\u0646\u0632\u0627\u0647\u0629 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0648\u062a\u0623\u062f\u064a\u062a\u0647\u0645 \u0644\u0645\u0647\u0627\u0645\u0647\u0645 \u0628\u0625\u062e\u0644\u0627\u0635 \u0648\u0623\u0645\u0627\u0646\u0629<\/td>\n4.58<\/strong><\/td>\n0.82<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n6<\/strong><\/td>\n<\/tr>\n
          6<\/strong><\/td>\n\u0625\u0644\u0645\u0627\u0645 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u0627\u0644\u0642\u0648\u0627\u0646\u064a\u0646 \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0648\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0630\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0629<\/td>\n4.44<\/strong><\/td>\n0.89<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n7<\/td>\n<\/tr>\n
          7<\/strong><\/td>\n\u0627\u0645\u062a\u0644\u0627\u0643 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0644\u0644\u0635\u0644\u0627\u062d\u064a\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645\u0643\u0646\u0647\u0645 \u0645\u0646 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u0644\u062a\u0633\u0647\u064a\u0644 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629<\/td>\n4.35<\/strong><\/td>\n0.79<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n8<\/td>\n<\/tr>\n
          \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/strong><\/td>\n4.56<\/strong><\/td>\n0.91<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n<\/tr>\n
          10<\/strong><\/td>\n\u0627\u0644\u0625\u0639\u0644\u0627\u0645 \u0628\u0642\u0646\u0648\u0627\u062a \u0627\u0633\u062a\u0642\u0628\u0627\u0644 \u0627\u0644\u0627\u0642\u062a\u0631\u0627\u062d\u0627\u062a \u0648\u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u062a\u0638\u0644\u0645\u0627\u062a<\/td>\n3.61<\/td>\n0.88<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n9<\/td>\n<\/tr>\n
          11<\/strong><\/td>\n\u0625\u0639\u0644\u0627\u0645\u0643 \u0628\u0646\u062a\u064a\u062c\u0629 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0627\u0642\u062a\u0631\u0627\u062d\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0645\u0646 \u0642\u0628\u0644\u0643 (\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0627\u0642\u062a\u0631\u0627\u062d)<\/td>\n3.58<\/td>\n0.87<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n10<\/td>\n<\/tr>\n
          12<\/strong><\/td>\n\u0625\u0639\u0644\u0627\u0645\u0643 \u0628\u0646\u062a\u064a\u062c\u0629 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u062a\u0638\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0645\u0646 \u0642\u0628\u0644\u0643 (\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0623\u0648 \u062a\u0638\u0644\u0645)<\/td>\n3.46<\/td>\n0.81<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n11<\/td>\n<\/tr>\n
          9<\/strong><\/td>\n\u0645\u0644\u0627\u0621\u0645\u0629 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u062a\u062e\u0630\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u062a\u0638\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0645\u0646 \u0642\u0628\u0644\u0643 (\u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0641\u0642\u0637 \u0641\u064a \u062d\u0627\u0644 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0623\u0648 \u062a\u0638\u0644\u0645(<\/td>\n3.33<\/td>\n0.79<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n12<\/td>\n<\/tr>\n
          \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0648\u0627\u0644\u0634\u0643\u0627\u0648\u064a<\/strong><\/td>\n3.54<\/strong><\/td>\n0.84<\/td>\n\u0645\u062a\u0648\u0633\u0637\u0629<\/td>\n<\/tr>\n
          14<\/strong><\/td>\n\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0646\u0638\u0627\u0641\u0629<\/td>\n3.01<\/strong><\/td>\n0.88<\/td>\n\u0645\u062a\u0648\u0633\u0637\u0629<\/td>\n13<\/td>\n<\/tr>\n
          15<\/strong><\/td>\n\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u062e\u062f\u0645\u0627\u062a \u0639\u0646 \u0627\u0644\u0637\u0631\u0642<\/td>\n2.92<\/strong><\/td>\n0.84<\/td>\n\u0645\u062a\u0648\u0633\u0637\u0629<\/td>\n14<\/td>\n<\/tr>\n
          16<\/strong><\/td>\n\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u062a\u0648\u0641\u0631 \u0627\u0644\u062d\u062f\u0627\u0626\u0642 \u0648\u0627\u0644\u0645\u062a\u0646\u0632\u0647\u0627\u062a<\/td>\n2.7<\/strong><\/td>\n0.86<\/td>\n\u0645\u062a\u0648\u0633\u0637\u0629<\/td>\n15<\/td>\n<\/tr>\n
          13<\/strong><\/td>\n\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0623\u0633\u0648\u0627\u0642 \u0648\u0627\u0644\u0645\u0646\u0634\u0623\u062a<\/td>\n2.66<\/strong><\/td>\n082<\/td>\n\u0645\u062a\u0648\u0633\u0637\u0629<\/td>\n16<\/td>\n<\/tr>\n
          \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629<\/strong><\/td>\n2.88<\/strong><\/td>\n0.84<\/td>\n\u0645\u062a\u0648\u0633\u0637\u0629<\/td>\n<\/tr>\n
          \u0627\u0644\u062f\u0631\u062c\u0629 \u0627\u0644\u0643\u0644\u064a\u0629<\/td>\n3.83<\/td>\n0.72<\/td>\n\u0643\u0628\u064a\u0631\u0629<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          \u0627\u0644\u0646\u062a\u0627\u0626\u062c:<\/strong><\/p>\n

          \u0646\u0644\u0627\u062d\u0638 \u0645\u0646 \u0627\u0644\u062c\u062f\u0648\u0644 \u0627\u0644\u0633\u0627\u0628\u0642 \u0645\u0627 \u064a\u0644\u064a:<\/p>\n

          – \u0625\u0646 \u0645\u062f\u0649 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u0644\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u062c\u0627\u0621\u062a \u0628\u062f\u0631\u062c\u0629 \u0643\u0628\u064a\u0631\u0629 \u0628\u0644\u063a\u062a (3.83) \u0648\u0647\u064a \u0628\u062f\u0631\u062c\u0629 \u0645\u0631\u0636\u064a\u0629 \u0646\u0648\u0639\u0627\u064b \u0645\u0627.<\/p>\n

          – \u0623\u0645\u0627 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0627\u0644\u0645\u062c\u0627\u0644\u0627\u062a \u0641\u062c\u0627\u0621\u062a \u062a\u0631\u062a\u064a\u0628\u0647\u0627 \u0643\u0645\u0627 \u064a\u0644\u064a:<\/p>\n

          1. \u062c\u0627\u0621 \u0645\u062c\u0627\u0644 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0628\u0627\u0644\u0645\u0631\u062a\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u0628\u0645\u062a\u0648\u0633\u0637 \u062d\u0633\u0627\u0628\u064a \u0628\u0644\u063a (4.56) \u0648\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a(0.91) \u0648\u0647\u064a \u0628\u062f\u0631\u062c\u0629 \u0645\u0631\u062a\u0641\u0639\u0629 \u0648\u0647\u0630\u0627 \u064a\u0624\u0643\u062f \u0645\u0647\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a \u0628\u0644\u062f\u064a\u0629 \u0627\u0644\u0643\u0628\u0631\u0649 \u0648\u0642\u062f\u0631\u062a\u0647\u0645 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n

          2. \u0641\u064a\u0645\u0627 \u062c\u0627\u0621 \u0645\u062c\u0627\u0644 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0643\u062a\u0628\u064a\u0629 \u0628\u0627\u0644\u0645\u0631\u062a\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629 \u0628\u0645\u062a\u0648\u0633\u0637 \u062d\u0633\u0627\u0628\u064a \u0628\u0644\u063a (4.30) \u0648\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a(0.79) \u0648\u0647\u064a \u0628\u062f\u0631\u062c\u0629 \u0645\u0631\u062a\u0641\u0639\u0629 \u0648\u0647\u0630\u0627 \u064a\u0624\u0643\u062f \u062a\u0637\u0648\u0631 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

          3. \u0641\u064a\u0645\u0627 \u062c\u0627\u0621 \u0645\u062c\u0627\u0644 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0648\u0627\u0644\u0634\u0643\u0627\u0648\u064a \u0628\u0627\u0644\u0645\u0631\u062a\u0628\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629 \u0628\u0645\u062a\u0648\u0633\u0637 \u062d\u0633\u0627\u0628\u064a \u0628\u0644\u063a (3.54) \u0648\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a(0.84) \u0648\u0628\u062f\u0631\u062c\u0629 \u0645\u062a\u0648\u0633\u0637\u0629.<\/p>\n

          4. \u0648\u062c\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0623\u062e\u064a\u0631 \u0627\u0644\u0631\u0636\u0627 \u0639\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 <\/strong>\u0628\u0645\u062a\u0648\u0633\u0637 \u062d\u0633\u0627\u0628\u064a (2.88) \u0648\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a (0.72) \u0648\u0628\u062f\u0631\u062c\u0629 \u0645\u062a\u0648\u0633\u0637\u0629\u060c \u0648\u064a\u0639\u0632\u0649 \u0627\u0644\u0628\u0627\u062d\u062b \u0630\u0644\u0643 \u0628\u0633\u0628\u0628 \u0632\u064a\u0627\u062f\u0629 \u0639\u062f\u062f \u0627\u0644\u0633\u0643\u0627\u0646 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631 \u0648\u0639\u062f\u0645 \u0627\u0644\u0642\u062f\u0631\u0629 \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0644\u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

          \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a<\/strong><\/p>\n

          \u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u064a\u0648\u0635\u064a \u0627\u0644\u0628\u0627\u062d\u062b \u0628\u0645\u0627 \u064a\u0644\u064a:<\/p>\n

          – \u0636\u0631\u0648\u0631\u0629 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0632\u064a\u0627\u062f\u0629 \u0639\u062f\u062f \u0639\u0645\u0627\u0644 \u0627\u0644\u0646\u0638\u0627\u0641\u0629 \u0627\u0644\u0639\u0645\u0644 \u0648\u0643\u0630\u0644\u0643 \u0635\u064a\u0627\u0646\u0629 \u0648\u062a\u062c\u062f\u064a\u062f \u062d\u0627\u0648\u064a\u0627\u062a \u0627\u0644\u0646\u0641\u0627\u064a\u0627\u062a \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u0636\u0645\u0646 \u0645\u0646\u0627\u0637\u0642 \u062d\u062f\u0648\u062f \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n

          – \u0639\u0644\u0649 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0648\u062a\u0637\u0648\u064a\u0631\u0647\u0627.<\/p>\n

          – \u064a\u062a\u0648\u062c\u0628 \u0639\u0644\u0649 \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649 \u0645\u062a\u0627\u0628\u0639\u0629 \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0648\u0627\u0644\u0634\u0643\u0627\u0648\u064a \u0627\u0644\u0635\u0627\u062f\u0631\u0629 \u0645\u0646 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0628\u0634\u0643\u0644 \u0623\u0643\u0628\u0631.<\/p>\n

          – \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u062a\u062c\u0627\u0631\u0628 \u062f\u0648\u0644 \u0627\u0644\u0639\u0627\u0644\u0645 \u0627\u0644\u0645\u062a\u0642\u062f\u0645 \u0641\u064a \u0645\u062c\u0627\u0644 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629.<\/p>\n

          – \u0639\u0644\u0649 \u0627\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0630\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/p>\n

          \u0627\u0644\u0645\u0631\u0627\u062c\u0639:<\/strong><\/p>\n

          – \u0627\u0644\u0634\u0631\u0641\u0627\u060c \u064a\u0627\u0633\u0631 \u0648\u0633\u0643\u064a\u0643\u060c \u0639\u0644\u064a.(2018). \u062a\u0642\u064a\u064a\u0645 \u0641\u0627\u0639\u0644\u064a\u0629 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0628\u064a\u0626\u064a \u0641\u064a \u0628\u0644\u062f\u064a\u0629 \u063a\u0632\u0629 \u0631\u0624\u0649 \u0645\u0646 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0627\u062a\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0628\u064a\u0626\u064a\u0629\u060c 2(3)\u060c 16-33.<\/p>\n

          \u0639\u064a\u0634\u0627\u0648\u064a\u060c \u062d\u0645\u062f.(2015). \u0642\u064a\u0627\u0633 \u0623\u0628\u0639\u0627\u062f \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0645\u0646 \u0648\u062c\u0647\u0629 \u0646\u0638\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u0627\u062d\u062b 14(3)\u060c \u0635 \u0635 415-438.<\/p>\n

          – \u0639\u064a\u0633\u0649\u060c \u0644\u064a\u0644\u0649.(2015). \u0648\u0627\u0642\u0639 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0641\u064a \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0648\u062f\u0648\u0631\u0647\u0627 \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u062a\u0645\u064a\u0632\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0623\u062d\u0645\u062f \u0628\u0648\u0642\u0631\u0629: \u0627\u0644\u062c\u0632\u0627\u0626\u0631.<\/p>\n

          – \u0642\u062f\u0648\u0645\u064a\u060c \u0645\u0646\u0627\u0644 \u0639\u0628\u062f \u0627\u0644\u0645\u0639\u0637\u064a(2008) \u062f\u0648\u0631 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629 \u0641\u064a \u062a\u0646\u0645\u064a\u0629 \u0648\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u062d\u0644\u064a: \u062d\u0627\u0644\u0629 \u062f\u0631\u0627\u0633\u064a\u0629 \u0644\u0644\u062c\u0627\u0646 \u0627\u0644\u0623\u062d\u064a\u0627\u0621 \u0627\u0644\u0633\u0643\u0646\u064a\u0629 \u0641\u064a \u0645\u062f\u064a\u0646\u0629 \u0646\u0627\u0628\u0644\u0633\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629<\/strong> \u060c\u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0646\u062c\u0627\u062d \u0627\u0644\u0648\u0637\u0646\u064a\u0629\u060c \u0646\u0627\u0628\u0644\u0633.<\/p>\n

          – \u0645\u0635\u0627\u0644\u062d\u0629\u060c \u0646\u062f\u064a\u0645.(2023). \u062f\u0648\u0631 \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u064a\u0629 \u0641\u064a \u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0628\u0644\u062f\u064a \u0641\u064a \u0627\u0644\u0623\u0631\u062f\u0646\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629\u060c 3(5)\u060c \u0645\u062c\u0644\u0629 \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629.<\/p>\n

          – \u0647\u0644\u0633\u0629\u060c \u0645\u062d\u0645\u062f.(2015). \u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0645\u062a\u0644\u0642\u064a \u0627\u0644\u062e\u062f\u0645\u0629 \u0641\u064a \u0645\u0631\u0627\u0643\u0632 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062c\u0645\u0647\u0648\u0631 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0641\u0644\u0633\u0637\u064a\u0646\u064a\u0629\u060c \u0645\u062c\u0644\u0629 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0642\u062f\u0633 \u0627\u0644\u0645\u0641\u062a\u0648\u062d\u0629\u060c 6(3)\u060c 125-153.<\/p>\n

          – Ph. Kotler et B Debois,(2000). Marketing Management, Publi Union, \u00e9dition, Paris.<\/p>\n

          – Belin A,(2002). La mesure de la satisfaction client dans les march\u00e9s industriel, master marketing et communication commerciale, \u00e9cole sup\u00e9rieur de commerce de toulouse, France.<\/p>\n

          ","protected":false},"excerpt":{"rendered":"

          \u0633\u0627\u0645\u0631 \u0639\u0644\u064a \u0625\u0645\u0646\u064a\u0632\u0644 \u0627\u0644\u062e\u0632\u0627\u0639\u0644\u06291 1 \u0631\u0626\u064a\u0633 \u0642\u0633\u0645 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a\u060c \u0628\u0644\u062f\u064a\u0629 \u062c\u0631\u0634 \u0627\u0644\u0643\u0628\u0631\u0649\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: mailto:Sammer.ali86@yahoo.com HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4272 \u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0644\u0641 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/02\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 21\/01\/2023\u0645 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-5955","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/comments?post=5955"}],"version-history":[{"count":2,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5955\/revisions"}],"predecessor-version":[{"id":5991,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5955\/revisions\/5991"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/media?parent=5955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}