{"id":5954,"date":"2023-02-14T16:34:04","date_gmt":"2023-02-14T16:34:04","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=5954"},"modified":"2023-02-14T16:34:04","modified_gmt":"2023-02-14T16:34:04","slug":"4-2-71","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/en\/4-2-71\/","title":{"rendered":"\u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0627\u062a \u0645\u062d\u0627\u0641\u0638\u0629 \u0625\u0631\u0628\u062f \u0648\u0623\u062b\u0631\u0647\u0627 \u0639\u0644\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639"},"content":{"rendered":"<p><strong>\u0639\u0644\u064a \u0639\u062f\u0646\u0627\u0646 \u0623\u062d\u0645\u062f \u0627\u0644\u0637\u0647<sup>1<\/sup><\/strong><\/p>\n<p style=\"text-align: justify;\"><sup>1<\/sup> \u0641\u0646\u064a \u0635\u064a\u0627\u0646\u0629\u060c \u0628\u0644\u062f\u064a\u0629 \u0627\u0644\u0633\u0631\u0648\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646.<\/p>\n<p style=\"text-align: justify;\">Email: <a href=\"mailto:alidagamseh1980@gmail.com\">mailto:alidagamseh1980@gmail.com<\/a><\/p>\n<p style=\"text-align: justify;\">HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4271<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.hnjournal.net\/wp-content\/uploads\/2023\/02\/71\u062a\u0637\u0628\u064a\u0642-\u0645\u0639\u0627\u064a\u064a\u0631-\u0627\u0644\u062c\u0648\u062f\u0629-\u0641\u064a-\u0627\u0644\u062e\u062f\u0645\u0627\u062a-\u0627\u0644\u062a\u064a-\u062a\u0642\u062f\u0645\u0647\u0627-\u0628\u0644\u062f\u064a\u0627\u062a-\u0645\u062d\u0627\u0641\u0638\u0629-\u0625\u0631\u0628\u062f-\u0648\u0623\u062b\u0631\u0647\u0627-\u0639\u0644\u0649-\u062c\u0648\u062f\u0629-\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639.pdf\">Download<br \/>\n<\/a><\/p>\n<p style=\"text-align: justify;\">\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/02\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 21\/01\/2023\u0645<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 <\/strong><\/p>\n<p style=\"text-align: justify;\">\u0647\u062f\u0641\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 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\u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0628\u0634\u0643\u0644 \u062e\u0627\u0635 \u0648\u062e\u0627\u0635\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u0645 \u0628\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629 \u0648 \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u062c\u0627\u0644.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0627\u062d\u064a\u0629: <\/strong>\u0628\u0644\u062f\u064a\u0627\u062a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f\u060c \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639.<\/p>\n<p dir=\"ltr\"><a id=\"post-5954-GrindEQpgref5f741fe61\"><\/a><strong>Research title <\/strong><\/p>\n<p dir=\"ltr\"><strong>The application of quality standards in the services provided by the municipalities of Irbid Governorate and their impact on the quality of projects<\/strong><\/p>\n<p dir=\"ltr\"><strong>ALI ADNAN AHMAD AL TAHA<sup>1<\/sup><\/strong><\/p>\n<p dir=\"ltr\"><sup>1<\/sup> Maintenance Technician, Al-Saru Municipality, Ministry of Local Administration, Jordan.<\/p>\n<p dir=\"ltr\">Email: mailto: alidagamseh1980@gmail.com<\/p>\n<p dir=\"ltr\">HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4271<\/p>\n<p dir=\"ltr\"><strong>Published at 01\/02\/2023 Accepted at 21\/01\/2023 <\/strong><\/p>\n<p dir=\"ltr\"><strong>Abstract <\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">The current study aimed to reveal the reality of the application of comprehensive quality standards in projects applied by the municipalities in Irbid Governorate, as well as to develop a proposed strategy to develop the quality of projects and services in the municipalities of Irbid Governorate. The developmental descriptive approach was used to answer the questions of the study. The main objectives of applying comprehensive quality standards in projects implemented by municipalities in Irbid governorate are as follows: Completion of municipal projects in the governorate according to the budgets allocated to them and on time for implementation while achieving quality requirements, as well as increasing the ability to complete projects and development in providing services, and shortening procedures and time for implementing servicesAnd projects. The study also concluded that the most important strategy for developing the quality of projects and services in the municipalities of Irbid governorate is through the following: Preparing a clear and practical strategy for developing and improving municipal project management systems in all its stages in line with modern international systems in this field and in a way that suits the reality of application in the affiliated municipalities. Irbid Governorate, as well as finding solutions to the shortage in the number and efficiency of the bodies supervising the implementation of municipal projects in all their stages in line with modern global systems. The researcher recommended the necessity of conducting more research and studies on the possibility of applying the method of total quality management in the municipal sector in particular, especially the services and projects carried out by the municipalities, and benefiting from global and local experiences in this field.<\/p>\n<p dir=\"ltr\"><strong>Key Words: <\/strong>municipalities of Irbid governorate, total quality, quality of services and projects.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0642\u062f\u0645\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0625\u0646 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0644\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u062a\u0623\u062e\u0630 \u0641\u064a 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style=\"text-align: justify;\"><strong>\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u0633\u0639\u0649 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0644\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0646 \u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0645\u0627 \u0648\u0627\u0642\u0639 \u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0637\u0628\u0642\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f\u061f<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0645\u0627 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\u0645\u0646\u0647\u0627:<\/p>\n<ul style=\"text-align: justify;\">\n<li>\u062c\u0645\u064a\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0631\u0643\u0632\u062a \u0639\u0644\u0649 \u0645\u062f\u0649 \u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/li>\n<li>\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0627\u0644\u0645\u0633\u062d\u064a \u0648\u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0641\u064a \u0645\u0639\u0638\u0645 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a 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justify;\">\n<li>\u062a\u062d\u062f\u064a\u062f \u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0623\u0647\u0645\u064a\u062a\u0647\u0627.<\/li>\n<li>\u062a\u062d\u062f\u064a\u062f \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/li>\n<li>\u0648\u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0639\u0644\u0645\u064a \u0627\u0644\u0645\u0644\u0627\u0626\u0645.<\/li>\n<li>\u0648\u0643\u0630\u0644\u0643 \u062a\u0643\u0648\u064a\u0646 \u062e\u0644\u0641\u064a\u0629 \u0641\u0643\u0631\u064a\u0629 \u0639\u0646 \u0627\u0644\u0645\u0648\u0636\u0648\u0639\u060c \u0648\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0643\u062a\u0627\u0628\u0629 \u0627\u0644\u0623\u062f\u0628 \u0627\u0644\u0646\u0638\u0631\u064a.<\/li>\n<li>\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 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style=\"text-align: justify;\">&#8211; \u062a\u0642\u0644\u064a\u0644 \u062a\u0643\u0627\u0644\u064a\u0641 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\">\u0644\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0646 \u0627\u0644\u0633\u0624\u0627\u0644 \u0627\u0644\u062b\u0627\u0646\u064a \u0648\u0627\u0644\u0630\u064a \u0646\u0635 \u0639\u0644\u0649&#8221; \u0645\u0627 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629 \u0644\u062a\u0637\u0648\u064a\u0631 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0641\u064a \u0628\u0644\u062f\u064a\u0627\u062a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f\u061f<\/p>\n<p style=\"text-align: justify;\">\u0623\u0646 \u0623\u0647\u0645 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0644\u062a\u0637\u0648\u064a\u0631 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0641\u064a \u0628\u0644\u062f\u064a\u0627\u062a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0627 \u064a\u0644\u064a:<br \/>\n\u2013 \u0625\u0639\u062f\u0627\u062f \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0648\u0627\u0636\u062d\u0629 \u0648\u0639\u0645\u0644\u064a\u0629 \u0644\u062a\u0637\u0648\u064a\u0631 \u0648\u062a\u062d\u0633\u064a\u0646 \u0646\u0638\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0645\u0631\u0627\u062d\u0644\u0647\u0627 \u0628\u0645\u0627 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 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\u0648\u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0637\u0628\u0642\u0627\u064b \u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u062a\u0646\u0641\u064a\u0630\u0647\u0627 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\">\u0648\u064a\u062a\u0636\u0645\u0646 \u0628\u0631\u0646\u0627\u0645\u062c \u062a\u0637\u0648\u064a\u0631 \u0645\u0646\u0638\u0648\u0645\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u0637\u0648\u064a\u0631\u064a\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/p>\n<p style=\"text-align: justify;\">\u2013 \u0627\u0644\u0631\u0642\u0627\u0628\u0629 \u0639\u0644\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u0644\u0637\u0627\u062a \u0627\u0644\u0623\u0633\u0641\u0644\u062a \u0648\u0627\u0644\u062c\u062f\u0631\u0627\u0646 \u0627\u0644\u062e\u0631\u0633\u0627\u0646\u064a\u0647.<\/p>\n<p style=\"text-align: justify;\">\u2013 \u0627\u0644\u0631\u0642\u0627\u0628\u0629 \u0627\u0644\u0645\u0631\u0643\u0632\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u062e\u062a\u0628\u0631\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\">\u2013 \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0625\u062f\u0627\u0631\u064a \u0644\u0644\u0645\u0631\u0627\u0642\u0628\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639..<\/p>\n<p style=\"text-align: justify;\">\u2013 \u0625\u0646\u0634\u0627\u0621 \u0646\u0638\u0627\u0645 \u0644\u0644\u062a\u0641\u062a\u064a\u0634 \u0627\u0644\u0641\u0646\u064a \u0648\u062a\u0642\u0631\u064a\u0631 \u0634\u0647\u0631\u064a \u0648\u0623\u0633\u0628\u0648\u0639\u064a \u0639\u0646 \u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639.<\/p>\n<p style=\"text-align: justify;\">\u2013 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0647 \u0644\u062a\u0637\u0648\u064a\u0631 \u0648\u0625\u0646\u0634\u0627\u0621 \u0627\u0644\u0645\u062e\u062a\u0628\u0631\u0627\u062a \u062f\u0627\u062e\u0644 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0648\u062e\u0627\u0635\u0629 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0643\u0628\u0631\u0649.<\/p>\n<p style=\"text-align: justify;\">\u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a<\/p>\n<p style=\"text-align: justify;\">\u0628\u0646\u0627\u0621 \u0639\u0644\u0649 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u064a\u0648\u0635\u064a \u0627\u0644\u0628\u0627\u062d\u062b \u0628\u0645\u0627 \u064a\u0644\u064a:<\/p>\n<p style=\"text-align: justify;\"><strong>&#8211; <\/strong>\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u0628\u062d\u0648\u062b \u0648 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u062d\u0648\u0644 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u062a\u0637\u0628\u064a\u0642 \u0623\u0633\u0644\u0648\u0628 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u062d\u0643\u0648\u0645\u064a\u060c \u0648 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0628\u0634\u0643\u0644 \u062e\u0627\u0635 \u0648\u062e\u0627\u0635\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u0645 \u0628\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a\u060c \u0648 \u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u062a\u062c\u0627\u0631\u0628 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629 \u0648 \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u062c\u0627\u0644.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0639\u0644\u0649 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0629 \u0644\u0631\u0641\u0639 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0646\u0641\u0630\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0639\u0644\u0649 \u0627\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0628\u062d\u062b \u0641\u064a \u0637\u0631\u0642 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0646\u0641\u0630\u0647\u0627 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0645\u0646 \u0627\u0644\u0645\u0624\u0645\u0644 \u0623\u0646 \u064a\u0633\u062a\u0641\u064a\u062f \u0645\u0646 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0643\u0644 \u0645\u0646 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0628\u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629 \u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u0648\u0628\u0644\u062f\u064a\u0627\u062a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f \u0628\u0634\u0643\u0644 \u062e\u0627\u0635.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0639\u0644\u0649 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062d\u0627\u0641\u0638\u0629 \u0627\u0631\u0628\u062f \u0648\u0636\u0639 \u0634\u0631\u0648\u0637 \u0635\u0627\u0631\u0645\u0629 \u0645\u0639 \u0636\u0645\u0627\u0646 \u062d\u0633\u0646 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0644\u0643\u0644 \u0627\u0644\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u064a \u062a\u0646\u0641\u0630\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\">\u0627\u0644\u0645\u0631\u0627\u062c\u0639<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0643\u0631\u062f\u064a\u060c \u0631\u0646\u0627.(2010). \u062f\u0631\u062c\u0629 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0646\u062c\u0627\u062d: \u0641\u0644\u0633\u0637\u064a\u0646.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0639\u0628\u062f\u0627\u0644\u0642\u0627\u062f\u0631\u060c \u062d\u0633\u064a\u0646.(2019). \u0648\u0627\u0642\u0639 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a \u0648\u0645\u0633\u062a\u0648\u0649 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0645\u0646 \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0627\u0644\u0641\u0644\u0633\u0637\u064a\u0646\u064a\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u062c\u0627\u0645\u0639\u0629 \u0628\u0627\u062a\u0646\u0629\u060c 20(2)\u060c 313-340.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0639\u0644\u0627\u0645\u060c \u0628\u0648\u0628\u0643\u0631 \u0648\u0628\u0646 \u0627\u0644\u0635\u063a\u064a\u0631\u060c \u0639\u0628\u062f \u0627\u0644\u0639\u0638\u064a\u0645.(2021). \u0623\u062b\u0631 \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0641\u064a \u062a\u0637\u0628\u064a\u0642 \u0645\u0641\u0647\u0648\u0645 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629- \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0628\u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0627\u0644\u0628\u064a\u0629 \u0645\u062a\u0631\u064a\u0629 \u0644\u0628\u0644\u062f\u064a\u0629 \u0633\u0639\u064a\u062f\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629\u060c 5(2)\u060c 97-114.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u062d\u064a\u0627\u0635\u0627\u062a\u060c \u062e\u0627\u0644\u062f. (2006 ). \u0645\u0639\u0627\u064a\u064a\u0631 \u0642\u064a\u0627\u0633 \u0643\u0641\u0627\u0621\u0629 \u0648\u0641\u0627\u0639\u0644\u064a\u0629 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u0639\u0644\u0627\u0642\u062a\u0647\u0627 \u0628\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0624\u0633\u0633\u064a \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0635\u062d\u0641\u064a\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0645\u0646 \u0648\u062c\u0647\u0629 \u0646\u0638\u0631 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646\u060c \u0627\u0644\u0645\u062c\u0644\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u0627\u0644\u0645\u062c\u0644\u062f 2 \u060c\u0627\u0644\u0639\u062f\u062f4.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0631\u062c\u0639\u064a\u060c \u0639\u0648\u0646\u064a.(2008).\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0623\u0639\u0636\u0627\u0621 \u0627\u0644\u0645\u062c\u0627\u0644\u0633 \u0627\u0644\u0628\u0644\u062f\u064a\u0629 \u0646\u062d\u0648 \u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0628\u0644\u062f\u064a\u0627\u062a \u062c\u0646\u0648\u0628 \u0627\u0644\u0636\u0641\u0629 \u0627\u0644\u063a\u0631\u0628\u064a\u0629\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0642\u062f\u0633 \u0641\u0644\u0633\u0637\u064a\u0646.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0645\u0635\u0637\u0641\u0649\u060c \u064a\u0648\u0633\u0641(2015). \u062a\u0623\u062b\u064a\u0631 \u0623\u0628\u0639\u0627\u062f \u0627\u0644\u062b\u0642\u0627\u0641\u0629 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0627\u0644\u0633\u0627\u0626\u062f\u0629 \u0639\u0644\u0649 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u062a\u0637\u0628\u064a\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0628\u0644\u062f\u064a\u0629\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0642\u062f\u0633.<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0645\u0635\u0627\u0644\u062d\u0629\u060c \u0623\u062d\u0645\u062f \u0636\u064a\u0641 \u0627\u0644\u0644\u0647.(2023). \u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0648\u062f\u0648\u0631\u0647\u0627 \u0641\u064a \u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a \u0644\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0627\u0644\u0647\u0627\u0634\u0645\u064a\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629\u060c2(4).<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0646\u0627\u062f\u064a\u060c \u0623\u0633\u0645\u0627\u0621.(2007). \u0642\u064a\u0627\u0633 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u062d\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u062f\u0645\u0647\u0627 \u0628\u0644\u062f\u064a\u0629 \u0627\u0644\u0632\u0631\u0642\u0627\u0621 \u0645\u0646 \u0648\u062c\u0647\u0629 \u0646\u0638\u0631 \u0627\u0644\u0645\u0633\u062a\u0641\u064a\u062f\u064a\u0646: \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629 \u062c\u0627\u0645\u0639\u0629 \u0622\u0644 \u0627\u0644\u0628\u064a\u062a: \u0627\u0644\u0623\u0631\u062f\u0646.<\/p>\n<p style=\"text-align: justify;\">\u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0627\u0644\u0623\u062c\u0646\u0628\u064a\u0629<\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">nawy.A (2005). Implementation of TQM and lean Six- Sigma tools in local government: a framework and a case study, University of Central Florida, USA.<\/p>\n<p style=\"text-align: justify;\">Noronha Carlos (2002), The Theory of Culture-specific Total Quality Management, (New York Library of Congress Cataloging-in-Publication Data<\/p>\n<p style=\"text-align: justify;\">","protected":false},"excerpt":{"rendered":"<p>\u0639\u0644\u064a \u0639\u062f\u0646\u0627\u0646 \u0623\u062d\u0645\u062f \u0627\u0644\u0637\u06471 1 \u0641\u0646\u064a \u0635\u064a\u0627\u0646\u0629\u060c \u0628\u0644\u062f\u064a\u0629 \u0627\u0644\u0633\u0631\u0648\u060c \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0644\u064a\u0629\u060c \u0627\u0644\u0623\u0631\u062f\u0646. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: mailto:alidagamseh1980@gmail.com HNSJ, 2023, 4(2); https:\/\/doi.org\/10.53796\/hnsj4271 \u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0644\u0641 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/02\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 21\/01\/2023\u0645 \u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 \u0647\u062f\u0641\u062a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-5954","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/comments?post=5954"}],"version-history":[{"count":1,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5954\/revisions"}],"predecessor-version":[{"id":5958,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/5954\/revisions\/5958"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/media?parent=5954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}