{"id":4670,"date":"2022-10-02T13:47:53","date_gmt":"2022-10-02T13:47:53","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=4670"},"modified":"2022-10-02T13:47:59","modified_gmt":"2022-10-02T13:47:59","slug":"3-10-29","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/en\/3-10-29\/","title":{"rendered":"\u0642\u064a\u0627\u0633 \u0645\u062f\u0649 \u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0628\u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0639\u0644\u0649 \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0628\u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 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dir=\"ltr\"><strong>by Application to The Saudi Ministry of Justice in The Makkah Region<\/strong><\/p>\n<p dir=\"ltr\"><strong>Zaki Makki Ismail<sup>1<\/sup> Mohammed Hadi Abdallah<sup>2<\/sup><\/strong><\/p>\n<p dir=\"ltr\"><sup>1<\/sup> University of Elneelain,Professor, Management Section<\/p>\n<p dir=\"ltr\"><sup>2<\/sup> Scientific Researcher.<\/p>\n<p dir=\"ltr\">HNSJ, 2022, 3(10); https:\/\/doi.org\/10.53796\/hnsj31029<\/p>\n<p dir=\"ltr\">\n<p dir=\"ltr\"><strong>Published at 01\/10\/2022 Accepted at 19\/09\/2021 <\/strong><\/p>\n<p dir=\"ltr\"><strong>Abstract <\/strong><\/p>\n<p dir=\"ltr\" style=\"text-align: justify;\">This study dealt with measuring the extent of the application of comprehensive quality management standards in Saudi service organizations, by applying them to the Saudi Ministry of Justice in the Makkah region- which includes in addition to the city of Makkah Al-Mukarramah, the city of Jeddah and other cities and regions affiliated to it. The problem of the research ,lied the low quality and the delay in achievement and performance in the ministry in question. This became clear through the symptoms of the problem, which included crowding and accumulation of work and the delay in litigation, which the researchers sought through the work of one of them, in this ministry, which lasted for a long time in addition to holding one of the leadership positions, which enabled him to absorb the problem and hence the research and its diagnosis. The research adopted the descriptive analytical methodology , the case study, and the statistical method. After diagnosing the problem, the research reached a set of findings, the most important of which are:<\/p>\n<p dir=\"ltr\">The leadership in the ministry in question, is the one that handles the implementation of total quality management, and that it is familiar with quality methods in the Makkah region, and helps improve the participation of comprehensive workers. and that the administration focuses on the quality of service and opens the way to receive complaints from the auditors and give them priority and work to solve the problems , and proved that there are cases of delays and accumulation of reviews and frustration on the part of the auditors. The most important recommendations were: the need for more attention to the application of total quality management in the ministry in question, more awareness and familiarity with the workers with the culture of quality, increasing the leadership\u2019s interest and monitoring them for more budgets to improve the conditions and satisfaction of workers, in addition to the need to pay attention to quality at all stages of completion of transactions, especially that it is related to people\u2019s grievances and their strength. . In addition to more training, encouragement, motivating workers and pushing them to work while developing their capabilities and raising the degree of their satisfaction, as well as providing all the requirements of the work environment and working to prepare it with the appropriate amount of different needs for all cadres working in the ministry, judges, clerks, administrators, workers and technicians, while providing all technical needs that enable them to improve performance in order to reach tt the overall quality objectives, represented in employee satisfaction on the one hand and customer satisfaction on the other side.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0625\u0637\u0627\u0631 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0623\u0635\u0628\u062d\u062a 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\u0627\u0644\u0645\u0643\u0631\u0645\u0629 ( \u0645\u062f\u064a\u0646\u0629 \u062c\u062f\u0629 ) .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0645\u0646\u0647\u062c\u064a\u0629 \u0648\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 :<\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u062a\u0628\u0639 \u0627\u0644\u0648\u0631\u0642\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0648\u0645\u0646\u0647\u062c \u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u0629 \u0648\u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0648\u062a\u0645\u062a \u062f\u0631\u0627\u0633\u0629 \u0648\u0628\u062d\u062b \u0647\u0630\u0647 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0641\u0642\u0627\u064b \u0644\u0645\u0627 \u064a\u0644\u064a :<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\/ \u0623\u0648\u0644\u0627 : \u062f\u0631\u0627\u0633\u0629 \u0645\u0643\u062a\u0628\u064a\u0629 : <\/strong>\u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0627\u0644\u0639\u0644\u0645\u064a\u0629 \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0645\u062c\u0627\u0644 \u0633\u0648\u0627\u0621 \u0643\u0627\u0646\u062a \u0628\u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0623\u0648 \u0628\u0627\u0644\u0623\u062c\u0646\u0628\u064a\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0628\/ \u062b\u0627\u0646\u064a\u0627 : \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629 : <\/strong>\u0634\u0645\u0644\u062a \u0627\u0633\u062a\u0645\u0627\u0631\u0627\u062a \u0644\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0644\u0627\u0633\u062a\u0642\u0635\u0627\u0621 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0628\u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0628\u062c\u0627\u0646\u0628 \u0627\u0644\u0645\u0642\u0627\u0628\u0644\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0648\u0627\u0644\u0645\u0644\u0627\u062d\u0638\u0629 \u0643\u0623\u062f\u0648\u0627\u062a \u0644\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 :<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0648\u0632\u0627\u0631\u0629 :<\/strong> \u0647\u064a \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0645\u0648\u0636\u0639 \u0627\u0644\u0628\u062d\u062b \u0648\u0631\u0626\u0627\u0633\u062a\u0647\u0627 \u0628\u0627\u0644\u0631\u064a\u0627\u0636 \u0623\u0648 \u062c\u062f\u0629 \u0648 \u0648\u0641\u0642 \u0645\u0627\u064a\u0641\u0647\u0645 \u0645\u0646 \u0635\u064a\u0627\u063a\u0629 \u0627\u0644\u0639\u0628\u0627\u0631\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0645\u0644\u0643\u0629 <\/strong>: \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 . \/ <strong>\u0627\u0644\u0625\u0645\u0627\u0631\u0629 :<\/strong> \u0625\u0645\u0627\u0631\u0629 \u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0646\u0637\u0642\u0629 :<\/strong> \u0647\u064a \u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629 . \/ <strong>\u0627\u0644\u0639\u0627\u0635\u0645\u0629 :<\/strong> \u0647\u064a \u0627\u0644\u0631\u064a\u0627\u0636 \u0639\u0627\u0635\u0645\u0629 \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0625\u062f\u0627\u0631\u0629 :<\/strong> \u0647\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u0643\u0645 (\u0645\u0648\u0636\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629) \u0628\u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0623\u0645\u0627\u0646\u0629 :<\/strong> \u0647\u064a \u0623\u0645\u0627\u0646\u0629 \u0627\u0644\u0645\u062d\u0627\u0643\u0645 \u0628\u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629 .\/ <strong>\u0627\u0644\u0645\u062f\u064a\u0646\u0629 :<\/strong> \u0647\u064a \u0645\u062f\u064a\u0646\u0629 \u062c\u062f\u0629<\/p>\n<p style=\"text-align: justify;\">\u0648\u0630\u0644\u0643 \u0645\u0627 \u0644\u0645 \u064a\u0641\u0647\u0645 \u0645\u0639\u0646\u0649 \u0622\u062e\u0631 \u0645\u0646 \u0635\u064a\u0627\u063a \u0627\u0644\u0639\u0628\u0627\u0631\u0629<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629 :<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li><strong>\u0645\u0646\u064a\u0631\u0629 \u0633\u0627\u062a\u064a 2008\u0645 :<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: justify;\">\u062f\u0631\u0627\u0633\u0629 \u0628\u0639\u0646\u0648\u0627\u0646 \u0627\u062b\u0631 \u0636\u063a\u0648\u0637 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0627\u062f\u0627\u0621 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0628\u0642\u0637\u0627\u0639 \u0627\u0644\u0646\u0642\u0644 \u0628\u0627\u0644\u062f\u0648\u0644 \u0627\u0644\u0646\u0627\u0645\u064a\u0629 \u0628\u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0639\u0644\u0649 \u0642\u0637\u0627\u0639 \u0627\u0644\u0646\u0642\u0644 \u0628\u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u060c \u062a\u0646\u0627\u0648\u0644\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u062b\u0631 \u0636\u063a\u0648\u0637 \u0627\u0644\u0639\u0645\u0644 \u0639\u0644\u0649 \u0627\u062f\u0627\u0621 \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0641\u064a \u0642\u0637\u0627\u0639 \u0627\u0644\u0646\u0642\u0644 \u0628\u0627\u0644\u062f\u0648\u0644 \u0627\u0644\u0646\u0627\u0645\u064a\u0629 \u0628\u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0639\u0644\u0649 \u0642\u0637\u0627\u0639 \u0627\u0644\u0646\u0642\u0644 \u0628\u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0625\u062a\u0628\u0639\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0648\u0645\u0646\u0647\u062c \u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u0629\u060c \u0648\u062e\u0644\u0635\u062a \u0627\u0644\u0649 \u0627\u0646 \u0644\u0644\u0636\u063a\u0648\u0637 \u0622\u062b\u0627\u0631 \u0645\u062e\u062a\u0644\u0641\u0629 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u0645\u062f\u064a\u0631\u064a\u0646 \u0645\u062d\u0644 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u062a\u0648\u0635\u0644\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0644\u0639\u062f\u0629 \u0646\u062a\u0627\u0626\u062c \u0627\u0647\u0645\u0647\u0627 \u0627\u0646 \u0647\u0646\u0627\u0644\u0643 \u0645\u062a\u063a\u064a\u0631\u064a\u0646 \u0644\u0644\u0623\u062f\u0627\u0621 \u0647\u0645\u0627 \u062f\u0627\u0641\u0639\u064a\u0629 \u0627\u0644\u0639\u0645\u0644 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0645\u0644 \u0643\u0645\u0627 \u0643\u0634\u0641\u062a \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0639\u0646 \u0627\u0631\u062a\u0628\u0627\u0637 \u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u0634\u0639\u0648\u0631 \u0628\u0627\u0644\u0625\u0646\u0641\u0639\u0627\u0644 \u0628\u0645\u062a\u063a\u064a\u0631 \u062f\u0627\u0641\u0639\u064a\u0629 \u0627\u0644\u0639\u0645\u0644 \u0628\u0639\u0644\u0627\u0642\u0629 \u0639\u0643\u0633\u064a\u0629 \u0628\u0623\u0646\u0647 \u0643\u0644\u0645\u0627 \u0632\u0627\u062f \u0627\u0644\u0634\u0639\u0648\u0631 \u0628\u0627\u0644\u0625\u0646\u0641\u0639\u0627\u0644 \u0644\u062f\u0649 \u0645\u062f\u064a\u0631\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0648\u0633\u0637\u0649 (\u0645\u062d\u0644 \u0627\u0644\u062f\u0631\u0627\u0633\u0629) \u0643\u0644\u0645\u0627 \u0642\u0644\u062a \u062f\u0627\u0641\u0639\u064a\u062a\u0647\u0645 \u0648\u0627\u0646\u062e\u0641\u0636\u062a \u062f\u0631\u062c\u0629 \u0648\u062c\u0648\u062f\u0629 \u0627\u062f\u0627\u0626\u0647\u0645\u060c \u0648\u0627\u062a\u0628\u0639\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a \u0648\u0627\u0633\u0644\u0648\u0628 \u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u062d\u0627\u0644\u0629\u060c \u0648\u0623\u0648\u0635\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0649 \u0627\u0646\u0647 \u064a\u0645\u0643\u0646 \u0627\u0632\u0627\u0644\u0629 \u0627\u062b\u0627\u0631 \u0636\u063a\u0648\u0637 \u0627\u0644\u0639\u0645\u0644 \u0648\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0627\u062f\u0627\u0621 \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0649 \u0627\u0646 \u0647\u0646\u0627\u0644\u0643 \u0645\u0639\u062f\u0644\u0627\u062a \u0627\u064a\u062c\u0627\u0628\u064a\u0629 \u0644\u0644\u0627\u062f\u0627\u0621 \u0648\u0627\u0648\u0631\u062f\u062a \u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0639\u0644\u0645\u064a\u0629 \u0641\u064a \u0646\u0645\u0648\u0630\u062c\u0647\u0627 \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0628\u0627\u0644\u0625\u0645\u0643\u0627\u0646 \u062a\u062d\u0642\u064a\u0642\u0647\u0627 \u0627\u0630\u0627 \u062a\u0648\u0641\u0631 \u0627\u0647\u062a\u0645\u0627\u0645 \u0645\u0646 \u062c\u0627\u0646\u0628 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u060c \u0643\u0645\u0627 \u0642\u062f\u0645\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0646\u0645\u0648\u0630\u062c\u0627\u064b \u0645\u0642\u062a\u0631\u062d\u0627\u064b \u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0642\u0637\u0627\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 .<\/p>\n<ol style=\"text-align: justify;\">\n<li><strong>\u062f\u0631\u0627\u0633\u0629 : \u0627\u0644\u0636\u0648 \u0645\u062d\u0645\u062f \u0639\u0628\u062f\u0627\u0644\u062d\u0645\u064a\u062f 2010\u0645 : (\u0627\u0644\u0636\u0648 , 2010 )<\/strong><\/li>\n<\/ol>\n<p style=\"text-align: justify;\">\u062f\u0631\u0627\u0633\u0629 \u0628\u0639\u0646\u0648\u0627\u0646 \u062f\u0648\u0631 \u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0641\u064a \u0631\u0641\u0639 \u0643\u0641\u0627\u0621\u0629 \u0627\u062f\u0627\u0621 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\u062c\u0647\u0629 \u0648 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629 \u0648 \u0627\u0644\u0623\u0648\u0631\u0648\u0628\u064a\u0629 \u0645\u0646 \u062c\u0647\u0629 \u0623\u062e\u0631\u0649 \u0628\u063a\u0631\u0636 \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644\u060c \u062d\u064a\u062b \u0644\u062c\u0623 \u0627\u0644\u0645\u0646\u062a\u062c\u0648\u0646 \u0627\u0644\u064a\u0627\u0628\u0627\u0646 \u0625\u0644\u0649 \u0627\u0644\u0639\u0627\u0644\u0645 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a \u0627\u062f\u0648\u0627\u0631\u062f \u062f\u064a\u0645\u0646\u063a (Edward DEMING) \u0627\u0644\u0630\u064a \u0639\u0644\u0645\u0647\u0645 \u0643\u064a\u0641\u064a\u0629 \u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0633\u0644\u0639 \u0627\u0644\u0631\u062f\u064a\u0626\u0629 \u0625\u0644\u0649 \u0633\u0644\u0639 \u0630\u0627\u062a \u062c\u0648\u062f\u0629\u060c \u0648 \u0642\u062f \u0646\u062c\u062d \u0627\u0644\u064a\u0627\u0628\u0627\u0646\u064a\u0648\u0646 \u0641\u064a \u0627\u0644\u062a\u0646\u0641\u064a\u0630 \u0627\u0644\u0645\u062a\u0642\u0646 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0645\u0645\u0627 \u0633\u0645\u062d \u0644\u0633\u0644\u0639\u0647\u0645 \u0628\u062a\u062d\u0642\u064a\u0642 \u0645\u064a\u0632\u0629 \u0639\u0644\u0649 \u0646\u0638\u064a\u0631\u062a\u0647\u0627 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629.\u00a0 (\u0631\u0634\u0627\u062f \u0627\u0644\u062d\u0645\u0644\u0627\u0648\u064a , 1981\u0645).<\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\u0647\u0645\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0625\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 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\u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u0633\u0645\u0639\u0629 \u062c\u064a\u062f\u0629 \u0644\u062f\u0649 \u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u062a\u0639\u0627\u0645\u0644\u064a\u0646 \u0645\u0639\u0647\u0627 \u0645\u0646 \u062c\u0645\u0647\u0648\u0631 \u0648\u0639\u0645\u0644\u0627\u0621 \u0648\u0645\u0648\u0631\u062f\u064a\u0646 \u0648\u0628\u0642\u064a\u0629 \u0627\u0644\u062c\u0647\u0627\u062a\u060c \u0648\u064a\u0624\u062f\u064a \u062a\u0637\u0628\u064a\u0642 \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0627\u0644\u0649 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u0645\u0643\u0627\u0633\u0628 \u064a\u0645\u0643\u0646 \u0627\u064a\u062c\u0627\u0632\u0647\u0627 \u0641\u064a \u0645\u0627\u064a\u0644\u064a : ( \u0632\u0643\u064a \u0645\u0643\u064a \u060c \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 , 2018\u0645 )<\/p>\n<p style=\"text-align: justify;\">1- \u0627\u0646\u062e\u0641\u0627\u0636 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646<\/p>\n<p style=\"text-align: justify;\">2- \u062a\u0642\u0644\u064a\u0635 \u062a\u0643\u0627\u0644\u064a\u0641 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0633\u0648\u0627\u0621 \u0643\u0627\u0646 \u0633\u0644\u0639\u0629 \u0627\u0648 \u062e\u062f\u0645\u0629<\/p>\n<p style=\"text-align: justify;\">3- \u0627\u0644\u0632\u064a\u0627\u062f\u0629 \u0641\u064a \u0646\u0635\u064a\u0628 \u0627\u0644\u0633\u0648\u0642 \u0648\u0630\u0644\u0643 \u0628\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0627\u0646\u062a\u0627\u062c \u0648\u0643\u0633\u0628 \u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0633\u0648\u0627\u0642 \u062c\u062f\u064a\u062f\u0629 .<\/p>\n<p style=\"text-align: justify;\">4- \u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u062d\u0648\u0627\u062f\u062b \u0648\u0630\u0644\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0648\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 .<\/p>\n<p style=\"text-align: justify;\">5- \u0632\u064a\u0627\u062f\u0629 \u0631\u0636\u0627 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 6- \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0643\u0641\u0627\u0621\u0629<\/p>\n<p style=\"text-align: justify;\">7- \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u0627\u0644\u0623\u0631\u0628\u0627\u062d .<\/p>\n<p style=\"text-align: justify;\"><strong> \u0645\u0631\u062a\u0643\u0632\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 <\/strong>(\u0627\u0644\u0632\u064a\u0646\u060c 2006):<\/p>\n<p style=\"text-align: justify;\">\u0644\u0642\u062f \u0628\u0646\u064a\u062a \u0625\u062f\u0627\u0631\u0629 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\u0647\u0630\u0647 \u0627\u0644\u0645\u0631\u062a\u0643\u0632\u0627\u062a \u0628\u0625\u064a\u062c\u0627\u0632 \u0641\u064a\u0645\u0627 \u064a\u0644\u064a:<\/p>\n<p style=\"text-align: justify;\">1<strong>\/ \u0627\u0644\u0642\u064a\u0640\u0627\u062f\u0629<\/strong> \u0627\u064a \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0627\u0644\u0641\u0627\u0639\u0644\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u062f \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0625\u0644\u064a \u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\"><strong>2\/ \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u0627\u0644\u0645\u0648\u0631\u062f\u064a\u0646 <\/strong>\u0627\u064a \u0639\u0644\u0627\u0642\u0629 \u0645\u062a\u064a\u0646\u0629 \u0645\u0639 \u0645\u0648\u0631\u062f\u064a\u0646 \u0623\u0643\u0641\u0627\u0621 \u0644\u062a\u0648\u0631\u064a\u062f \u0645\u0648\u0627\u062f \u0628\u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>3\/ \u0627\u0644\u0631\u0624\u064a\u0629 \u0627\u0644\u0648\u0627\u0636\u062d\u0629 \u0627\u0644\u0645\u0643\u062a\u0648\u0628\u0629 <\/strong>\u0648\u0627\u0644\u0631\u0624\u064a\u0629 \u062a\u0639\u0646\u064a \u0639\u0646 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0643\u0644\u064a\u0629 \u0637\u0648\u064a\u0644\u0629 \u0627\u0644\u0623\u062c\u0644 \u0627\u0644\u062a\u064a \u062a\u0633\u0639\u0649 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0644\u062a\u062d\u0642\u064a\u0642\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\"><strong>4\/ \u0627\u0644\u062a\u0642\u064a\u064a\u0645 <\/strong>\u0648\u0647\u0648 \u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0645\u0646\u062a\u0638\u0645 \u0644\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u0623\u0646\u0634\u0637\u0629 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\u0644\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0639\u062f \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u064a\u0647\u0627 .<\/p>\n<p style=\"text-align: justify;\"><strong> 7\/ \u0646\u0638\u0627\u0645 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u062c\u0648\u062f\u0629<\/strong> \u0625\u0646 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0641\u064a \u0623\u062f\u0627\u0621 \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u0645\u0628\u0646\u064a \u0639\u0644\u0649 \u0627\u0644\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u0639\u0644\u0645\u064a\u0629 \u0627\u0644\u062f\u0642\u064a\u0642\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>8\/ \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646<\/strong> \u062a\u0639\u062f \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a 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\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u064a\u0639\u0646\u064a \u0627\u0644\u0625\u0644\u0645\u0627\u0645 \u0627\u0644\u0634\u0627\u0645\u0644 \u0628\u0627\u0644\u0645\u0639\u0627\u0631\u0641 \u0648\u062a\u062f\u0631\u064a\u0628\u0647\u0645 .<\/p>\n<p style=\"text-align: justify;\"><strong>11\/ \u0646\u0638\u0627\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u0641\u0639\u0627\u0644 <\/strong>\u0644\u0627\u0628\u062f \u0645\u0646 \u0646\u0638\u0627\u0645 \u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0643\u0641\u0621 \u0648\u062a\u063a\u0630\u064a\u0629 \u0639\u0643\u0633\u064a\u0629 \u0641\u0627\u0639\u0644\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong> 12\/ \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u064a\u0644<\/strong> \u0648\u0627\u0644\u0639\u0645\u064a\u0644 \u0647\u0648 \u0627\u0644\u0645\u062d\u062f\u062f \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0644\u0628\u0642\u0627\u0621 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0648\u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u062a\u0647\u0627 \u0641\u064a \u0627\u0644\u0633\u0648\u0642 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u062a\u0637\u0628\u064a\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0627\u0644\u0645\u0631\u0627\u0641\u0642 \u0627\u0644\u0639\u0627\u0645\u0629:<\/strong><br \/>\n\u0638\u0647\u0631\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0643\u0641\u0644\u0633\u0641\u0629 \u0625\u062f\u0627\u0631\u064a\u0629 \u0648\u0623\u0633\u0644\u0648\u0628 \u0639\u0645\u0644 \u0648\u0648\u0633\u064a\u0644\u0629 \u0644\u062a\u0637\u0648\u064a\u0631 \u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a 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\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a \u0648\u0639\u062f\u0645 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0631\u0633\u0627\u0644\u0629 \u0648\u0627\u0644\u0631\u0624\u064a\u0629 \u0648\u0627\u0644\u0623\u0647\u062f\u0627\u0641 .<\/li>\n<li>\u062a\u0639\u0642\u062f \u0627\u0644\u062a\u0646\u0638\u064a\u0645 \u0648\u0636\u064a\u0627\u0639 \u0627\u0644\u0633\u0644\u0637\u0627\u062a \u0648\u0627\u0644\u0645\u0633\u0626\u0648\u0644\u064a\u0627\u062a \u0648\u0637\u0648\u0644 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0648\u0643\u062b\u064a\u0631\u0627\u064b \u0645\u0627\u0646\u062c\u062f \u0623\u0646 \u0627\u0644\u062a\u0646\u0638\u064a\u0645 \u0628\u0627\u0644\u0645\u0631\u0627\u0641\u0642 \u0627\u0644\u0639\u0627\u0645\u0629 \u064a\u0634\u0648\u0628\u0647 \u0627\u0644\u0625\u0635\u0644\u0627\u062d \u0648\u0627\u0644\u0643\u0641\u0627\u0621\u0629 .<\/li>\n<li>\u063a\u064a\u0627\u0628 \u0627\u0644\u062a\u0646\u0633\u064a\u0642 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\u0648\u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0641\u064a \u0623\u062f\u0627\u0621 \u0627\u0644\u062e\u062f\u0645\u0627\u062a .<\/li>\n<li>\u0632\u064a\u0627\u062f\u0629 \u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 ( \u063a\u064a\u0627\u0628 \u0627\u0644\u0631\u0636\u0627 \u0627\u0644\u0648\u0638\u064a\u0641\u064a ) \u0648\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u0648\u0627\u0637\u0646\u064a\u0646 \u0645\u0645\u0627 \u0623\u062f\u0649 \u0625\u0644\u0649 \u0627\u0646\u062a\u0634\u0627\u0631 \u0627\u0644\u0648\u0627\u0633\u0637\u0629 \u0648\u0627\u0644\u0631\u0634\u0627\u0648\u064a \u0648\u0627\u0644\u062a\u0633\u0647\u064a\u0644\u0627\u062a \u0645\u0646 \u0623\u062c\u0644 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629 \u0643\u0630\u0644\u0643 \u0648\u0639\u062f\u0645 \u0627\u0644\u0645\u0633\u0627\u0648\u0627\u0629 \u0648\u0639\u062f\u0645 \u0627\u0644\u0639\u062f\u0627\u0644\u0629.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>\u0645\u0639\u0648\u0642\u0627\u062a \u062a\u0637\u0628\u064a\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0645\u0631\u0627\u0641\u0642 \u0627\u0644\u0639\u0627\u0645\u0629 :<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>\u062d\u062f\u0627\u062b\u0629 \u0645\u0648\u0636\u0648\u0639 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 . 2. \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629 \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0639\u0627\u0645 .<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">3. \u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0633\u064a\u0627\u0633\u064a\u0629 \u0639\u0644\u0649 \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a . 4. \u062a\u0623\u062b\u064a\u0631 \u0642\u0648\u0627\u0646\u064a\u0646 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u062f\u0646\u064a\u0629 .<\/p>\n<p style=\"text-align: justify;\">5. \u0639\u062f\u0645 \u062a\u0628\u0646\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0644\u064a\u0627 \u062a\u0637\u0628\u064a\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 .<\/p>\n<p style=\"text-align: justify;\">6. \u0645\u0642\u0627\u0648\u0645\u0629 \u0628\u0639\u0636 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u062a\u063a\u064a\u064a\u0631.<\/p>\n<p style=\"text-align: justify;\">7. \u0639\u062f\u0645 \u062a\u0648\u0641\u0631 \u0627\u0644\u0625\u0645\u0643\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0627\u062f\u064a\u0629 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0639\u062c\u0632 \u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0639\u0646 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0648\u0627\u062c\u0628\u0647\u0627 .<\/p>\n<p style=\"text-align: justify;\">8. \u0633\u0648\u0621 \u0627\u062e\u062a\u064a\u0627\u0631 \u0645\u0634\u0631\u0648\u0639 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0623\u0648 \u0645\u0639\u0627\u0644\u062c\u0629 \u0623\u0639\u0631\u0627\u0636 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0644\u064a\u0633 \u0623\u0635\u0644\u0647\u0627 .<\/p>\n<p style=\"text-align: justify;\">9. \u063a\u064a\u0627\u0628 \u0645\u0639\u0627\u064a\u064a\u0631 \u0642\u064a\u0627\u0633 \u0627\u0644\u062c\u0648\u062f\u0629 . 10. \u0639\u062f\u0645 \u0627\u0644\u062a\u0631\u0648\u064a\u062c \u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 . 11 . \u0639\u062f\u0645 \u0648\u0636\u0639 \u062e\u0637\u0637 \u0644\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\"><strong> \u062a\u0637\u0628\u064a\u0642 \u062c\u0648\u0627\u0626\u0632 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 : <\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0648\u0644\u0627: \u062c\u0627\u0626\u0632\u0629 \u062f\u064a\u0645\u0646\u062c \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0627\u0644\u064a\u0627\u0628\u0627\u0646 Deming<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0625\u062a\u0636\u062d \u0627\u0646 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u064a\u0647\u0627 \u062c\u0627\u0626\u0632\u0629 \u062f\u064a\u0645\u0646\u062c \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 : ( \u0632\u0643\u064a \u0645\u0643\u064a \u0625\u0633\u0645\u0627\u0639\u064a\u0644\u060c \u0648\u0631\u0642\u0629 \u0639\u0644\u0645\u064a\u0629 \u0633\u0628\u0642 \u0630\u0643\u0631\u0647\u0627 ) .<\/p>\n<ol style=\"text-align: justify;\">\n<li><strong>\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a : <\/strong>\u0648\u062a\u0639\u0646\u064a \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0636\u0628\u0637 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0645\u0648\u0642\u0641 \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u0625\u062f\u0627\u0631\u064a .<\/li>\n<li><strong>\u0627\u0644\u062a\u0646\u0638\u064a\u0645 : <\/strong>\u0648\u062a\u0639\u0646\u064a \u0627\u0644\u0647\u064a\u0643\u0644 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u0649 \u0648\u0648\u0636\u0639 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 .<\/li>\n<li><strong>\u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a : <\/strong>\u0648\u062a\u0639\u0646\u064a \u0637\u0631\u0642 \u062c\u0645\u0639 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629 \u0648\u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 \u0648\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0627\u0644\u0623\u0637\u0631\u0627\u0641.<\/li>\n<li><strong>\u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 : <\/strong>\u0648\u062a\u0639\u0646\u064a \u0627\u0644\u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0644\u0644\u0623\u062f\u0627\u0621 , \u0643\u064a\u0641\u064a\u0629 \u0639\u0645\u0644 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0645\u0631\u0627\u062c\u0639\u062a\u0647\u0627 \u0648\u062a\u0637\u0628\u064a\u0642\u0647\u0627 .<\/li>\n<li><strong>\u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 :<\/strong> \u0648\u062a\u0639\u0646\u064a \u062e\u0637\u0637 \u0627\u0644\u062a\u0639\u0644\u064a\u0645 \u0648\u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0648\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u0631\u062c\u0648\u0629, \u0641\u0647\u0645 \u0645\u0641\u0647\u0648\u0645 \u0636\u0628\u0637 \u0627\u0644\u062c\u0648\u062f\u0629 \u0644\u062f\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u0634\u0639\u0648\u0631\u0647\u0645 \u0628\u0645\u0633\u0626\u0648\u0644\u064a\u0629 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0648\u0627\u0644\u062c\u0648\u062f\u0629 .<\/li>\n<li><strong>\u062a\u0648\u0643\u064a\u062f \u0627\u0644\u062c\u0648\u062f\u0629 : <\/strong>\u0648\u0630\u0644\u0643 \u0628\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0636\u0628\u0637 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0646\u0638\u0645 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a .<\/li>\n<li><strong>\u0627\u0644\u0635\u064a\u0627\u0646\u0629 <\/strong>. 8) <strong>\u0627\u0644\u062a\u062d\u0633\u064a\u0646<\/strong> .<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>9) \u0627\u0644\u0645\u0624\u062b\u0631\u0627\u062a : <\/strong>\u0627\u0644\u062c\u0648\u062f\u0629\u060c \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641\u060c \u0627\u0644\u0631\u0628\u062d\u060c \u0627\u0644\u0633\u0644\u0627\u0645\u0629\u060c \u0627\u0644\u0628\u064a\u0626\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>10) \u0627\u0644\u062a\u062e\u0637\u064a\u0637 : <\/strong>\u0648\u064a\u0634\u062a\u0645\u0644 \u0639\u0644\u0649 \u0645\u062f\u0649 \u0627\u0644\u062a\u0645\u0633\u0643 \u0628\u0627\u0644\u062e\u0637\u0637 \u0627\u0644\u0631\u0627\u0647\u0646\u0629, \u0627\u0644\u062e\u0637\u0629 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u064a\u0629 \u0641\u0649 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u062b\u0627\u0646\u064a\u0627\u064b: \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0623\u0648\u0631\u0628\u064a \u0644\u0644\u062c\u0648\u062f\u0629 \u0648 \u0627\u0644\u0627\u0645\u062a\u064a\u0627\u0632 : (EFQM 2003 ) <\/strong>(\u0627\u0644\u0632\u064a\u0646\u060c 2006\u0645)<\/p>\n<p style=\"text-align: justify;\">\u0648\u0623\u0646\u0634\u0623\u062a \u0641\u064a \u0627\u0644\u0639\u0627\u0645 1991\u0645 \u0628\u063a\u0631\u0636 \u062a\u0634\u062c\u064a\u0639 \u0648\u062a\u0637\u0648\u064a\u0631 \u0645\u0641\u0647\u0648\u0645 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0648\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u0649 \u0623\u0648\u0631\u0628\u0627\u060c \u0648\u064a\u0646\u0642\u0633\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0625\u0644\u0649 \u0642\u0633\u0645\u064a\u0646 \u0647\u0645\u0627 \u0627\u0644\u0648\u0633\u0627\u0626\u0644 \u0648\u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0627\u0644\u062a\u0649 \u0646\u0648\u0636\u062d\u0647\u0627 \u0641\u0649 \u0641\u0631\u0648\u0639 \u0639\u0644\u0649 \u0646\u062d\u0648 \u0645\u0627 \u064a\u0644\u064a:<\/p>\n<ol style=\"text-align: justify;\">\n<li><strong>\u0627\u0644\u0648\u0633\u0627\u0626\u0644 : <\/strong>\u0648\u0647\u0649 \u0639\u0646\u0627\u0635\u0631 \u062a\u062a\u0644\u062e\u0635 \u0641\u0649 \u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062a\u064a\u062c\u064a\u0627\u062a \u0648\u0627\u0644\u0645\u0648\u0627\u0631\u062f.<\/li>\n<li><strong>\u0627\u0644\u0646\u062a\u0627\u0626\u062c <\/strong>: \u062a\u0634\u062a\u0645\u0644 \u0639\u0644\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u062a\u0623\u062b\u064a\u0631 \u0641\u064a \u0627\u0644\u0645\u062c\u062a\u0645\u0639 .<\/li>\n<li><strong>\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0623\u0648\u0631\u0628\u064a\u0629: <\/strong>\u0648 \u062a\u0639\u062a\u0645\u062f \u0641\u0649 \u0642\u064a\u0627\u0633\u0647\u0627 \u0644\u0644\u062c\u0648\u062f\u0629 \u0639\u0644\u0649 \u0639\u0646\u0627\u0635\u0631 :-<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0642\u064a\u0627\u062f\u0629 (10%) : \u0648\u062a\u0634\u0645\u0644 : &#8211; \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a (8%)<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 (9%) &#8211; \u0627\u0644\u0628\u0646\u062f \u0627\u0644\u0631\u0627\u0628\u0639: \u0627\u0644\u0645\u0648\u0627\u0631\u062f (9%) .<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0628\u0646\u062f \u0627\u0644\u062e\u0627\u0645\u0633: \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a (14%) &#8211; \u0627\u0644\u0628\u0646\u062f \u0627\u0644\u0633\u0627\u062f\u0633: \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 (20%)<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0628\u0646\u062f \u0627\u0644\u0633\u0627\u0628\u0639 \u0631\u0636\u0627 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 (9%) &#8211; \u0627\u0644\u0628\u0646\u062f \u0627\u0644\u062b\u0627\u0645\u0646: \u0627\u0644\u0623\u062b\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u062c\u062a\u0645\u0639 (6%)<\/p>\n<p style=\"text-align: justify;\">&#8211; \u0627\u0644\u0628\u0646\u062f \u0627\u0644\u062a\u0627\u0633\u0639: \u0627\u0644\u0623\u062f\u0627\u0621 (15%)<\/p>\n<p style=\"text-align: justify;\"><strong>\u062b\u0627\u0644\u062b\u0627\u064b: \u0627\u0644\u062c\u0627\u0626\u0632\u0629 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629 (\u0627\u0644\u0632\u064a\u0646, 2006\u0645)<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0648\u0623\u0646\u0634\u0623\u062a \u0627\u0644\u0639\u0627\u0645 (1987\u0645) \u0648\u0630\u0644\u0643 \u0628\u0642\u0631\u0627\u0631 \u0645\u0646 \u0627\u0644\u0643\u0648\u0646\u063a\u0631\u0633 \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u0649 \u0628\u063a\u0631\u0636 \u062d\u062b \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629 \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0633\u0639\u0649 \u0648\u0631\u0627\u0621 \u0643\u0633\u0628 \u0631\u0636\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0631\u0641\u0639 \u0645\u0639\u062f\u0644 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u0627\u0644\u0642\u062f\u0631\u0627\u062a \u0646\u062c\u062f \u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0639\u062a\u0645\u062f\u0629 \u0644\u0644\u0642\u064a\u0627\u0633 \u0648\u064a\u0645\u0643\u0646 \u062a\u0646\u0627\u0648\u0644\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0639\u062f\u0629 \u0639\u0646\u0627\u0635\u0631 :<\/p>\n<p style=\"text-align: justify;\">1) \u0627\u0644\u0642\u064a\u0627\u062f\u0629 (125) 2) \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a (85) 3) \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u0633\u0648\u0627<\/p>\n<p style=\"text-align: justify;\">4) \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u062a\u062d\u0644\u064a\u0644 (85) 5) \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 (85) 6) \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a (85)<\/p>\n<p style=\"text-align: justify;\">7) \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0623\u0639\u0645\u0627\u0644 (450)<\/p>\n<p style=\"text-align: justify;\"><strong>\u0631\u0627\u0628\u0639\u0627\u064b: \u0646\u0645\u0648\u0630\u062c \u062c\u0627\u0626\u0632\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 (\u0627\u0644\u0632\u064a\u0646\u060c 2006):<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0648\u0625\u0639\u062a\u0645\u062f\u062a \u062c\u0627\u0626\u0632\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0639\u0627\u0645 2004\u0645 \u0628\u0642\u0631\u0627\u0631 \u0645\u0646 \u0631\u0626\u064a\u0633 \u0627\u0644\u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0639\u0645\u0631 \u062d\u0633\u0646 \u0623\u062d\u0645\u062f \u0627\u0644\u0628\u0634\u064a\u0631 \u0648\u0630\u0644\u0643 \u0641\u0649 \u0627\u0644\u0645\u0624\u062a\u0645\u0631 \u0627\u0644\u062b\u0627\u0646\u0649 \u0644\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0627\u0645\u062a\u064a\u0627\u0632.<\/p>\n<p style=\"text-align: justify;\">\u0648\u064a\u062a\u0645 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u062c\u0627\u0626\u0632\u0629 \u0628\u0648\u0627\u0633\u0637\u0629 \u0627\u0644\u062a\u0642\u062f\u064a\u0645 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0633\u062a\u0634\u0627\u0631\u064a\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629. \u0648\u064a\u0639\u062a\u0645\u062f \u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0641\u0649 \u0627\u0644\u062c\u0648\u062f\u0629 \u0639\u0644\u0649 \u062a\u0633\u0639\u0629 \u0639\u0646\u0627\u0635\u0631 \u062a\u062a\u0644\u062e\u0635 \u0641\u064a \u0627\u0644\u0622\u062a\u064a : \u0628\u062d\u064a\u062b \u0627\u0646 \u0643\u0644 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u064a\u062d\u062a\u0648\u064a \u0639\u0644\u0649 \u062a\u0641\u0635\u064a\u0644\u064a \u0644\u0643\u0644 \u0639\u0646\u0635\u0631 .<\/p>\n<ol style=\"text-align: justify;\">\n<li>\u0627\u0644\u0642\u064a\u0627\u062f\u0629 (10%) 2) \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a (8%) 3) \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 (9%)<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">4) \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0648\u0627\u0644\u0634\u0631\u0643\u0627\u062a (9%) 5) \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a (14%) 6) \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (20%)<\/p>\n<p style=\"text-align: justify;\">7) \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 (9%) 8) \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0645\u062c\u062a\u0645\u0639 (6%) 9) \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 (15%) .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0622\u064a\u0632\u0648 ISO ( 9000 :<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0627\u062e\u062a\u0635\u0627\u0631 \u0644\u0640 International Standardization Organization (ISO) \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0627\u0644\u062f\u0648\u0644\u064a\u0629 \u0644\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0648\u0645\u0642\u0631\u0647\u0627 \u0628\u062c\u0646\u064a\u0641 \u0633\u0648\u064a\u0633\u0631\u0627. \u0648\u0647\u064a \u0627\u0644\u0645\u0639\u0646\u064a\u0629 \u0628\u0645\u0646\u062d \u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a \u0644\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0633\u062a\u0648\u0641\u064a \u0634\u0631\u0648\u0637 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u064a\u0647\u0627. \u0648\u0642\u062f \u0623\u0642\u0631\u062a \u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u0622\u064a\u0632\u0648 9000 \u0643\u0646\u0645\u0648\u0630\u062c \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u062a\u062d\u062a\u0648\u064a \u0639\u0644\u0649:<\/p>\n<ul style=\"text-align: justify;\">\n<li>ISO 9000 \u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0627\u0644\u0648\u0627\u062c\u0628 \u0625\u062a\u0628\u0627\u0639\u0647\u0627 \u0641\u064a \u0627\u062e\u062a\u0628\u0627\u0631 \u0648\u062a\u0637\u0628\u064a\u0642 \u0646\u0638\u0627\u0645 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629.<\/li>\n<li>ISO 9001 \u0648\u0647\u064a \u0646\u0645\u0648\u0630\u062c \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u062a\u0635\u0645\u064a\u0645 \u0648\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0648\u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/li>\n<li>ISO 9002 \u0646\u0645\u0648\u0630\u062c \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0648\u0627\u0644\u062a\u0631\u0643\u064a\u0628 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/li>\n<li>ISO 9003 \u0646\u0645\u0648\u0630\u062c \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0641\u062d\u0635 \u0627\u0644\u0646\u0647\u0627\u0626\u064a \u0648\u0627\u0644\u0627\u062e\u062a\u0628\u0627\u0631.<\/li>\n<li>ISO 9004 \u0648\u0647\u064a \u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0639\u0627\u0645\u0629 \u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">\u0648\u064a\u0645\u062b\u0644 \u0627\u0644\u0623\u064a\u0632\u0648 \u0646\u0638\u0627\u0645\u0627\u064b \u0644\u0644\u062c\u0648\u062f\u0629 \u064a\u0642\u0648\u0645 \u0639\u0644\u0649 \u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0645\u0648\u062b\u0642\u0629\u060c \u0628\u064a\u0646\u0645\u0627 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0647\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0645\u0646 \u0645\u0646\u0638\u0648\u0631 \u0634\u0627\u0645\u0644. \u0648\u062a\u0639\u062a\u0628\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0645\u0643\u0645\u0644\u0629 \u0644\u0644\u0623\u064a\u0632\u0648. \u0648\u0646\u062c\u062f \u0623\u0646 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0627\u062a \u0627\u0644\u0623\u064a\u0632\u0648 \u064a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u0645\u0639\u0627\u064a\u064a\u0631 \u062a\u0636\u0639\u0647\u0627 \u0648\u062a\u062d\u062f\u062f\u0647\u0627 \u0627\u0644\u062c\u0647\u0627\u062a \u0627\u0644\u0645\u0627\u0646\u062d\u0629 . (\u0641\u0631\u0627\u0646\u0643\u0644\u064a\u0646 \u0627\u0648\u0647\u0627\u0648 , 1999\u0645 ).<\/p>\n<p style=\"text-align: justify;\"><strong> \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0627\u0644\u0641\u0627\u0639\u0644\u0629 \u0648\u0623\u062b\u0631\u0647\u0627 \u0641\u064a \u062a\u0646\u0641\u064a\u0630 \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 <\/strong><\/p>\n<p style=\"text-align: justify;\"><strong> \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0627\u0646 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0639\u0646\u0635\u0631 \u0627\u0644\u0627\u0648\u0644 \u0648\u0627\u0644\u0627\u0647\u0645 \u0641\u064a \u062a\u0641\u0639\u064a\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0645\u062a\u0645\u062b\u0644\u0629 \u0628\u0643\u0644 \u0648\u0638\u0627\u0626\u0641 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0637\u0644\u0628 \u0625\u062f\u0631\u0627\u0643 \u0645\u0627\u0647\u064a\u0629 \u0627\u0644\u0639\u0646\u0635\u0631 \u0627\u0644\u0628\u0634\u0631\u064a \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u062a\u0639\u0644\u064a\u0645\u0647 \u062a\u0623\u0647\u064a\u0644\u0647 \u0648\u062a\u062f\u0631\u064a\u0628\u0647 \u0648\u0645\u0647\u0627\u0631\u0627\u062a\u0647 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0645\u0627\u0647\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629: <\/strong> (\u0632\u0643\u064a \u0645\u0643\u064a , \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 , 2018\u0645 )<\/p>\n<p style=\"text-align: justify;\">\u0648\u062a\u0639\u0646\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0628\u0623\u0646\u0647\u0627 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u064a \u062a\u0642\u0648\u0645 \u0628\u0643\u0644 \u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0627\u0644\u0639\u0646\u0635\u0631 \u0627\u0644\u0628\u0634\u0631\u064a \u0644\u0644\u0645\u0646\u0638\u0645\u0629 \u0628\u062f\u0627\u0621\u0627\u064b \u0628\u0627\u062e\u062a\u064a\u0627\u0631\u0647 \u0648\u062a\u062f\u0631\u064a\u0628\u0647 \u0648\u062a\u0648\u0641\u064a\u0631 \u0628\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u0647 \u0648\u062a\u0648\u0641\u064a\u0631 \u0634\u0631\u0648\u0637 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0627\u062f\u0644\u0629 \u0644\u0647 \u0648\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0644\u062a\u0642\u064a\u064a\u0645 \u0623\u062f\u0627\u0626\u0647. (\u0646\u0628\u064a\u0644 \u0627\u0644\u062d\u0633\u064a\u0646\u064a\u060c 2001\u0645) .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\u0647\u0645\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629:<\/strong> \u062a\u0646\u0628\u0639 \u0623\u0647\u0645\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0643\u0623\u0647\u0645 \u0648\u0623\u063a\u0644\u064a \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\u0647\u062f\u0627\u0641 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0644\u0627 \u0634\u0643 \u0623\u0646 \u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0623\u0633\u0645\u0649 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\u0627\u0644\u062a\u0646\u0633\u064a\u0642 \u0645\u0639 \u0627\u0644\u062a\u0639\u0644\u064a\u0645 \u0648\u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0644\u064a\u062a\u0646\u0627\u0633\u0628 \u0648\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0645\u0646 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u0639\u0627\u062f\u0629 \u0645\u0627 \u064a\u062a\u0645 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0644\u0641\u062a\u0631\u0627\u062a \u0642\u0627\u062f\u0645\u0629 (\u0639\u0634\u0631\u0629 \u0633\u0646\u0648\u0627\u062a \u0623\u0648 \u0623\u0643\u062b\u0631).<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0628\u0634\u0631\u064a\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0648\u0630\u0644\u0643 \u0628\u062a\u0646\u0645\u064a\u0629 \u0643\u0644 \u0645\u062c\u0627\u0644\u0627\u062a\u0647\u0627 \u0641\u0644\u0627\u0628\u062f \u0645\u0646 \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u062a\u0646\u0645\u064a\u062a\u0647\u0627 \u0641\u064a \u0643\u0627\u0641\u0629 \u0627\u0644\u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u0633\u064a\u0627\u0633\u064a\u0629 \u0648\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062b\u0642\u0627\u0641\u064a\u0629 \u0627\u0636\u0627\u0641\u0629 \u0627\u0644\u0649 \u0627\u0644\u0645\u062c\u0627\u0644 \u0627\u0644\u062a\u0642\u0646\u064a \u0627\u0644\u0641\u0646\u064a \u0648\u0647\u0648 \u0627\u0644\u0623\u0647\u0645 \u0648\u0627\u0644\u0645\u0643\u0645\u0644 \u0644\u0644\u0639\u0646\u0635\u0631 \u0627\u0644\u0628\u0634\u0631\u064a . \u0648\u062a\u0642\u0648\u0645 \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0639\u0644\u0649 \u0623\u0631\u0628\u0639 \u0639\u0646\u0627\u0635\u0631: (UNDP, 1995) \u062a\u0634\u0645\u0644: \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u060c \u0627\u0644\u0639\u062f\u0627\u0644\u0629 \u060c \u0627\u0644\u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0623\u0649 \u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0623\u0648 \u0628\u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0630\u0644\u0643 \u0628\u062a\u0632\u0648\u064a\u062f\u0647\u0627 \u0628\u062c\u0631\u0639\u0627\u062a \u0639\u0644\u0645\u064a\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0632\u064a\u0627\u062f\u0629 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.<\/li>\n<li>\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u062a\u0631\u0627\u062b \u0627\u0644\u0625\u0633\u0644\u0627\u0645\u064a \u0648\u0642\u064a\u0645\u0647 \u0627\u0644\u0633\u0627\u0645\u064a\u0629 \u0641\u064a \u062f\u0639\u0645 \u0627\u0644\u0633\u0644\u0648\u0643 \u0627\u0644\u0625\u062f\u0627\u0631\u064a.<\/li>\n<li>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0633\u0646\u062f \u0627\u0644\u0633\u064a\u0627\u0633\u064a \u0644\u062e\u0637\u0637 \u0648\u0645\u0634\u0627\u0631\u064a\u0639 \u0627\u0644\u062a\u0646\u0645\u064a\u0629.<\/li>\n<li>\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u0648\u0636\u0639 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0644\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629.<\/li>\n<li>\u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u0625\u062e\u0644\u0627\u0635 \u0648\u062d\u0628 \u0627\u0644\u0639\u0645\u0644 \u0648\u062d\u0628 \u0627\u0644\u0639\u0644\u0645 \u0648\u0642\u062f\u0633\u064a\u0629 \u0627\u0644\u0639\u0645\u0644 \u0648\u0627\u0644\u0635\u062f\u0642 \u0648\u0627\u0644\u0623\u0645\u0627\u0646\u0629 \u0648\u0627\u0644\u062c\u062f \u0641\u064a \u0627\u0644\u0639\u0645\u0644 \u0648\u062d\u0633\u0646 \u0627\u0644\u0642\u064a\u0627\u062f\u0629.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong> \u0623\u0647\u0645\u064a\u0629 \u062a\u0637\u0648\u064a\u0631 \u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u0631\u0641\u0639 \u0627\u0646\u062a\u0627\u062c\u064a\u062a\u0647\u0627 : <\/strong>\u0648\u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0647\u064a \u0627\u0644\u0623\u0633\u0627\u0633 \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0625\u0650\u0646\u062a\u0627\u062c\u064a\u0629:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0625\u0646 \u0627\u0644\u062f\u0648\u0644 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u0629 \u062a\u062a\u0633\u0645 \u062c\u0645\u064a\u0639\u0647\u0627 \u0628\u0625\u0631\u062a\u0641\u0627\u0639 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0641\u064a\u0647\u0627 \u0648\u0627\u0644\u0645\u0644\u0627\u0632\u0645\u0629 \u0644\u0644\u062a\u0635\u0646\u064a\u0639 \u0628\u0632\u064a\u0627\u062f\u0629 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0639\u0646\u0635\u0631 \u0627\u0644\u0628\u0634\u0631\u064a \u0628\u0648\u062c\u0647 \u062e\u0627\u0635 \u0648\u0630\u0644\u0643 \u0633\u0648\u0627\u0621 \u0623\u0643\u0627\u0646 \u0628\u062f\u0648\u0644 \u0627\u0644\u0643\u062a\u0644\u0629 \u0627\u0644\u063a\u0631\u0628\u064a\u0629 \u0623\u0648 \u0627\u0644\u0643\u062a\u0644\u0629 \u0627\u0644\u0634\u0631\u0642\u064a\u0629 \u0628\u0631\u063a\u0645 \u0625\u062e\u062a\u0644\u0627\u0641 \u0627\u0644\u0646\u0638\u0631\u064a\u0627\u062a \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0628\u064a\u0646\u0647\u0645\u0627 \u0641\u0641\u064a \u062d\u064a\u0646 \u062a\u0648\u0635\u0644 \u0627\u0644\u063a\u0631\u0628 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u0633\u062a\u062e\u062f\u0627\u0645\u0647 \u0644\u0646\u0638\u0631\u064a\u0627\u062a \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0631\u0623\u0633\u0645\u0627\u0644\u064a \u0627\u0644\u062d\u0631 \u0625\u0644\u0649 \u062a\u062d\u0642\u064a\u0642 \u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0639\u0627\u0644\u064a\u0629 \u0644\u0623\u0639\u0645\u0627\u0644\u0647 \u060c \u062a\u0648\u0635\u0644\u062a \u0623\u064a\u0636\u0627\u064b \u062f\u0648\u0644 \u0627\u0644\u0634\u0631\u0642 (\u0631\u0648\u0633\u064a\u0627\u060c \u0648\u0627\u0644\u0635\u064a\u0646\u060c \u0648\u0634\u0631\u0642 \u0623\u0648\u0631\u0628\u0627) \u0645\u0646 \u062e\u0644\u0627\u0644 \u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0646\u0638\u0631\u064a\u0627\u062a \u0627\u0644\u0625\u0634\u062a\u0631\u0627\u0643\u064a\u0629 \u0625\u0644\u0649 \u0625\u062d\u062f\u0627\u062b \u0646\u0647\u0636\u0629 \u0628\u0628\u0644\u0627\u062f\u0647\u0627 \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0641\u064a\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\">\u064a\u0639\u062a\u0628\u0631 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0623\u0647\u0645 \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0641\u0644\u0633\u0641\u0629 \u0627\u0644\u062a\u062f\u0631\u064a\u0628: <\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u0639\u062a\u0645\u062f \u0641\u0644\u0633\u0641\u0629 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u062d\u062f\u064a\u062b \u0639\u0644\u0649 \u0623\u0646\u0647 \u0639\u0645\u0644\u064a\u0629 \u0645\u0633\u062a\u0645\u0631\u0629 \u0644\u062a\u0632\u0648\u064a\u062f \u0627\u0644\u0641\u0631\u062f \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0628\u0637\u0631\u0642 \u0623\u0641\u0636\u0644 \u0644\u062a\u062d\u0633\u064a\u0646 \u0648\u062a\u062c\u062f\u064a\u062f \u0623\u062f\u0627\u0626\u0647 \u0641\u064a \u0627\u0644\u0639\u0645\u0644 .<\/p>\n<p style=\"text-align: justify;\"><strong>\u062a\u0642\u064a\u064a\u0645 \u0648\u062a\u0642\u0648\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621<\/strong>:<\/p>\n<p style=\"text-align: justify;\">\u0648\u0646\u0633\u062a\u062e\u062f\u0645 \u0647\u0646\u0627 \u0645\u0635\u0637\u0644\u062d \u062a\u0642\u0648\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0647\u062f\u0641 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0645\u0633\u062a\u0648\u0649 \u0648\u0645\u0646 \u062b\u0645 \u0645\u0639\u0627\u0644\u062c\u0629 \u0646\u0642\u0627\u0637 \u0627\u0644\u0636\u0639\u0641 \u0648\u0627\u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0641\u064a\u0647 \u0648\u0645\u0639\u0627\u0644\u062c\u062a\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0645\u0642\u0648\u0645\u0627\u062a \u0639\u0645\u0644\u064a\u0629 \u0642\u064a\u0627\u0633 \u0648\u062a\u0642\u0648\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0631\u0634\u064a\u062f:<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>\u0644\u0627\u0628\u062f \u0645\u0646 \u0627\u0644\u062a\u062e\u0637\u064a\u0637 \u0644\u0639\u0645\u0644\u064a\u0629 \u0642\u064a\u0627\u0633 \u0648\u062a\u0642\u0648\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u0630\u0644\u0643 \u0628\u0648\u0636\u0639 \u0648\u062a\u062d\u062f\u064a\u062f \u0645\u0639\u0627\u064a\u064a\u0631 \u0639\u0627\u062f\u0644\u0629 \u0644\u0644\u0623\u062f\u0627\u0621 \u0644\u0643\u0644 \u0627\u0644\u0648\u0638\u0627\u0626\u0641\u060c \u0648 \u0648\u0636\u0639 \u0646\u0638\u0627\u0645 \u0648\u0627\u0636\u062d \u0648\u0645\u062d\u062f\u062f \u0644\u0631\u0641\u0639 \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0639\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0648\u0632\u0645\u0646 \u062a\u0642\u062f\u064a\u0645\u0647\u060c \u0648\u0647\u0646\u0627\u0644\u0643 \u0636\u0648\u0627\u0628\u0637 \u0644\u0644\u062a\u0642\u0648\u064a\u0645 \u0628\u0639\u0636\u0647\u0627 \u0648\u0635\u0641\u064a\u0629 \u0648\u0628\u0639\u0636\u0647\u0627 \u0643\u0645\u064a\u0629\u060c \u0648\u0647\u0646\u0627\u0644\u0643 \u0636\u0648\u0627\u0628\u0637 \u062e\u0627\u0635\u0629 \u0628\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u0642\u0648\u064a\u0645 \u0648\u062e\u0635\u0627\u0626\u0635\u0647\u0627 \u0648\u062a\u0634\u0645\u0644 \u0647\u0630\u0647 \u0627\u0644\u0636\u0648\u0627\u0628\u0637 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0639\u0645\u0648\u0645\u064a\u0629 \u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u062a\u0642\u0648\u064a\u0645\u060c \u0648\u0623\u0646 \u062a\u062a\u0633\u0645 \u0645\u0639\u0627\u064a\u064a\u0631 \u0627\u0644\u062a\u0642\u064a\u064a\u0645 \u0628\u0627\u0644\u0628\u0633\u0627\u0637\u0629 \u0648\u0627\u0644\u0633\u0647\u0648\u0644\u0629 \u0641\u064a \u0641\u0647\u0645\u0647\u0627 \u0648\u062a\u062a\u0646\u0627\u0633\u0628 \u0645\u0639 \u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0639\u0645\u0644. \u0648\u0644\u0627\u0628\u062f \u0623\u0646 \u062a\u062a\u0633\u0645 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0628\u0627\u0644\u062b\u0628\u0627\u062a Reliability \u0623\u064a \u0623\u0646 \u062a\u0643\u0648\u0646 \u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0645\u0633\u062a\u0642\u0631\u0629. \u0648\u0627\u0644\u0642\u0628\u0648\u0644 Acceptance \u0628\u0645\u0639\u0646\u064a \u0644\u0627\u0628\u062f \u0623\u0646 \u062a\u0643\u0648\u0646 \u0645\u0642\u0628\u0648\u0644\u0629 \u0644\u062f\u0649 \u0627\u0644\u0623\u0641\u0631\u0627\u062f.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0648\u0647\u0646\u0627\u0644\u0643 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0623\u0639\u0631\u0627\u0636 \u0648\u0627\u0644\u0645\u0638\u0627\u0647\u0631 \u0644\u0633\u0648\u0621 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0628\u0647\u0630\u0627 \u0627\u0644\u0642\u0637\u0627\u0639 (\u0627\u0644\u0639\u0627\u0645) \u0627\u0644\u062d\u0643\u0648\u0645\u064a \u0628\u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0648\u062a\u062a\u0645\u062b\u0644 \u0641\u064a:<\/strong><\/p>\n<p style=\"text-align: justify;\">1) \u0627\u0646\u062e\u0641\u0627\u0636 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0628\u0648\u062c\u0647 \u0639\u0627\u0645. 2) \u0642\u0644\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0639\u062f\u0645 \u062f\u0642\u062a\u0647\u0627. 3) \u0627\u0644\u062a\u0631\u0647\u0644 \u0627\u0644\u0648\u0638\u064a\u0641\u064a.<\/p>\n<p style=\"text-align: justify;\">4) \u0627\u0644\u062a\u0642\u0644\u064a\u062f \u0627\u0644\u0623\u0639\u0645\u0649 \u0648\u0627\u0644\u0628\u0639\u062f \u0639\u0646 \u0627\u0644\u0623\u0635\u0627\u0644\u0629. 5) \u0642\u0644\u0629 \u0627\u0644\u0645\u0631\u0648\u0646\u0629. 6) \u0636\u0639\u0641 \u0627\u0644\u0627\u0646\u062a\u0645\u0627\u0621 \u0627\u0644\u0645\u0647\u0646\u064a.<\/p>\n<p style=\"text-align: justify;\">7) \u0639\u062f\u0645 \u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0628\u0627\u0644\u0648\u0642\u062a. 8) \u0642\u0644\u0629 \u0627\u0644\u0643\u0648\u0627\u062f\u0631 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629. 9) \u0642\u0644\u0629 \u0627\u0644\u0643\u0648\u0627\u062f\u0631 \u0627\u0644\u0641\u0646\u064a\u0629.<\/p>\n<p style=\"text-align: justify;\">10) \u0636\u0639\u0641 \u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631. 11) \u0642\u0644\u0629 \u0627\u0644\u0628\u0631\u0627\u0645\u062c \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u064a\u0629.<\/p>\n<p style=\"text-align: justify;\">12) \u0641\u0634\u0644 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646 \u0647\u0630\u0647 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0645\u0646 \u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641\u0647\u0627 \u0648\u062a\u0648\u0642\u0641 \u0627\u0644\u0643\u062b\u064a\u0631 \u0645\u0646\u0647\u0627.<\/p>\n<p style=\"text-align: justify;\">13) \u0627\u0646\u062e\u0641\u0627\u0636 \u0643\u0641\u0627\u0621\u0629 \u0623\u062f\u0627\u0626\u0647\u0627 \u0628\u0648\u062c\u0647 \u0639\u0627\u0645.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 : <\/strong><\/p>\n<p style=\"text-align: justify;\">\u0648\u062a\u0639\u0646\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u062c\u0645\u0639 \u0643\u0627\u0641\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0628\u0643\u0644 \u0627\u0644\u0642\u0648\u0649 \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0628\u0643\u0644 \u0634\u0631\u0627\u0626\u062d\u0647\u0627 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629 \u0648\u0627\u0644\u0641\u0646\u064a\u0629 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0629 \u0648\u0643\u0627\u0641\u0629 \u0627\u0644\u0639\u0645\u0627\u0644\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0646 \u062a\u0639\u0644\u064a\u0645 \u0648\u062a\u062f\u0631\u064a\u0628 \u0648\u0645\u0647\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u0642\u062f\u0631\u0627\u062a \u0645\u062e\u062a\u0644\u0641\u0629 \u0644\u0643\u0644 \u0641\u0631\u062f \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0648\u0636\u062d\u0629 \u0648\u062e\u0628\u0631\u0627\u062a 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\u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629) .<\/li>\n<li><strong> \u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644: (\u0643\u0648\u0633\u064a\u0644\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629) <\/strong><\/li>\n<\/ol>\n<p style=\"text-align: justify;\">\u0648\u064a\u0639\u062a\u0628\u0631 \u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644 \u0645\u0646 \u0623\u0647\u0645 \u062d\u0648\u0627\u0641\u0632 \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u064a\u0639\u062a\u0628\u0631 \u062a\u0628\u0633\u064a\u0637 \u0627\u0644\u0639\u0645\u0644 \u0628\u0631\u0646\u0627\u0645\u062c \u062a\u0639\u0644\u064a\u0645\u064a \u0628\u062d\u064a\u062b \u064a\u062d\u0627\u0648\u0644 \u0643\u0644 \u0639\u0627\u0645\u0644 \u0623\u0646 \u064a\u0639\u0645\u0644 \u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0639\u0645\u0644 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\u0627\u0644\u062f\u0631\u0627\u0633\u0629 :<\/strong><\/p>\n<p style=\"text-align: justify;\">\u0645\u0646 \u0627\u062c\u0644 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0644\u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u062a\u0645 \u062a\u0635\u0645\u064a\u0645 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0644\u062f\u0631\u0627\u0633\u0629 <strong>(\u0642\u064a\u0627\u0633 \u0645\u062f\u0649 \u062a\u0637\u0628\u064a\u0642 \u0645\u0639\u0627\u064a\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629) <\/strong>\u0628\u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0639\u0644\u064a \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0628\u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629 .<\/p>\n<p style=\"text-align: justify;\"><strong>3\/ \u062a\u0642\u064a\u064a\u0645 \u0623\u062f\u0627\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 : <\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\/ \u0627\u0644\u0635\u062f\u0642 \u0627\u0644\u0638\u0627\u0647\u0631\u064a: <\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u0645 \u0625\u062c\u0631\u0627\u0621 \u0627\u062e\u062a\u0628\u0627\u0631 \u0635\u062f\u0642 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u064a\u064a\u0645 \u0635\u0644\u0627\u062d\u064a\u0629 \u0627\u0644\u0645\u0641\u0647\u0648\u0645 \u0648\u0635\u0644\u0627\u062d\u064a\u0629 \u0623\u0633\u0626\u0644\u062a\u0647 \u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u0635\u064a\u0627\u063a\u0629 \u0648\u0627\u0644\u0648\u0636\u0648\u062d .<\/p>\n<p style=\"text-align: justify;\"><strong>\u0628\/ \u0627\u0644\u062b\u0628\u0627\u062a \u0648\u0627\u0644\u0635\u062f\u0642 : <\/strong><\/p>\n<p style=\"text-align: justify;\">\u0648\u064a\u0642\u0635\u062f \u0628\u0627\u0644\u062b\u0628\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0623\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0646\u0641\u0633 \u0627\u0644\u0642\u064a\u0645 \u0639\u0646\u062f \u0625\u0639\u0627\u062f\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0627\u0629 \u0627\u0644\u0642\u064a\u0627\u0633 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0641\u0647\u0648 \u064a\u0624\u062f\u064a \u0625\u0644\u064a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0646\u0641\u0633 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0623\u0648 \u0646\u062a\u0627\u0626\u062c \u0645\u062a\u0648\u0627\u0641\u0642\u0629 \u0641\u064a \u0643\u0644 \u0645\u0631\u0629 \u064a\u062a\u0645 \u0641\u064a\u0647\u0627 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0642\u064a\u0627\u0633 .<\/p>\n<p style=\"text-align: justify;\">\u0643\u0644\u0645\u0627 \u0632\u0627\u062f\u062a \u062f\u0631\u062c\u0629 \u0627\u0644\u062b\u0628\u0627\u062a \u0648\u0627\u0633\u062a\u0642\u0631\u0627\u0631 \u0627\u0644\u0623\u062f\u0627\u0629 \u0643\u0644\u0645\u0627 \u0632\u0627\u062f\u062a \u0627\u0644\u062b\u0642\u0629 \u0641\u064a\u0647 \u060c \u062a\u0645 \u0627\u062d\u062a\u0633\u0627\u0628 \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0645\u0635\u062f\u0627\u0642\u064a\u0629 \u0643\u0631\u0648\u0646\u0628\u0627\u062e \u0623\u0644\u0641\u0627 (cronbach &#8211; alpha) \u0648\u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0642\u0628\u0648\u0644\u0629 \u0625\u062d\u0635\u0627\u0626\u064a\u0627 \u0644\u0645\u0639\u0627\u0645\u0644 \u0643\u0631\u0648\u0646\u0628\u0627\u062e 60% \u060c \u0648\u0642\u062f \u062a\u0645 \u0625\u062c\u0631\u0627\u0621 \u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0645\u0635\u062f\u0627\u0642\u064a\u0629 \u0639\u0644\u0649 \u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0644\u062c\u0645\u064a\u0639 \u0645\u062d\u0627\u0648\u0631 \u0627\u0644\u0625\u0633\u062a\u0628\u0627\u0646\u0629 .<\/p>\n<p style=\"text-align: justify;\">\u064a\u062a\u0636\u062d \u0645\u0646 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0623\u0639\u0644\u0627\u0647 \u0623\u0646 \u0627\u0644\u062b\u0628\u0627\u062a (\u0645\u0639\u0627\u0645\u0644 \u0643\u0631\u0648\u0646\u0628\u0627\u062e \u0623\u0644\u0641\u0627) \u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u0623\u0648\u0644 \u0628\u0644\u063a\u062a 0.845 \u0623\u064a 84.5%\u060c \u0648\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u062b\u0627\u0646\u064a \u0628\u0644\u063a\u062a 0.815 \u0623\u064a 81.5% \u0648\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u062b\u0627\u0644\u062b \u0628\u0644\u063a\u062a 0.808 \u0623\u064a 80.% \u060c \u0648\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u0631\u0627\u0628\u0639 \u0628\u0644\u063a\u062a 0.863 \u0623\u064a 86.3%\u060c \u0648\u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0623\u0646 \u0627\u0644\u0645\u0642\u064a\u0627\u0633 \u064a\u0639\u0637\u064a \u0646\u0641\u0633 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0625\u0630\u0627 \u0645\u0627 \u0627\u0633\u062a\u062e\u062f\u0645 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0645\u0631\u0629 \u0648\u0627\u062d\u062f\u0629 \u062a\u062d\u062a \u0638\u0631\u0648\u0641 \u0645\u0645\u0627\u062b\u0644\u0629.<\/p>\n<p style=\"text-align: justify;\"><strong>4\/ \u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645 \u0641\u064a \u0627\u0644\u0628\u062d\u062b:<\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u062a\u0643\u0631\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u0646\u0633\u0628\u0629 \u0627\u0644\u0645\u0626\u0648\u064a\u0629 \u0641\u064a \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0628\u0631\u0646\u0627\u0645\u062c(SPSS) \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u060c \u0648\u0643\u0630\u0644\u0643 \u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0625\u062d\u0635\u0627\u0621\u0627\u062a \u0627\u0644\u0648\u0635\u0641\u064a\u0629 \u0648\u0647\u064a (\u0627\u0644\u0648\u0633\u0637 \u0627\u0644\u062d\u0633\u0627\u0628\u064a \u060c \u0627\u0644\u0627\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a) \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0639\u0628\u0627\u0631\u0627\u062a \u0643\u0644 \u0645\u062d\u0648\u0631 \u0648\u0644\u0625\u062b\u0628\u0627\u062a \u0635\u062d\u0629 \u0627\u0644\u0645\u062d\u0648\u0631 \u0623\u0648 \u0639\u062f\u0645 \u0635\u062d\u062a\u0647 \u0623\u0648 \u0645\u062f\u0649 \u062a\u0648\u0627\u0641\u0642 \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0645\u0639 \u0627\u0644\u0645\u062d\u0648\u0631\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0644\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0627\u0646\u062d\u062f\u0627\u0631 \u0627\u0644\u062e\u0637\u064a \u0627\u0644\u0628\u0633\u064a\u0637 \u0644\u0645\u0639\u0631\u0641\u0629 \u062a\u0623\u062b\u064a\u0631 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0644\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\u0648\u0644\u0627\u064b: \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629: <\/strong><\/p>\n<p style=\"text-align: justify;\">\u062a\u062a\u0636\u0645\u0646 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u062e\u0635\u064a\u0629 \u0644\u0623\u0641\u0631\u0627\u062f \u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 (\u0627\u0644\u0646\u0648\u0639\u060c \u0627\u0644\u062d\u0627\u0644\u0629 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629\u060c \u0627\u0644\u0639\u0645\u0631\u060c \u060c \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629 ) \u0648\u0641\u064a\u0645\u0627 \u064a\u0644\u064a \u0639\u0631\u0636 \u0627\u0644\u062a\u0643\u0631\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u0646\u0633\u0628 \u0627\u0644\u0645\u0626\u0648\u064a\u0629 \u0644\u0647\u0630\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a: \u062d\u064a\u062b \u0645\u062b\u0644\u062b \u0627\u0644\u0646\u0633\u0628 \u0628\u0627\u0644\u0639\u064a\u0646\u0629 38% \u0642\u064a\u0627\u062f\u064a , 30% \u062a\u0646\u0641\u064a\u0630\u064a\u060c \u0648 32% \u0645\u0631\u0627\u0633\u0644\u060c \u0643\u0645\u0627 \u064a\u062a\u0636\u062d \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0623\u0646 \u0623\u063a\u0644\u0628 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 \u0647\u0645 \u0630\u0643\u0648\u0631 \u062d\u064a\u062b \u0628\u0644\u063a \u0639\u062f\u062f\u0647\u0645 40 \u0641\u0631\u062f \u0623\u064a \u0628\u0646\u0633\u0628\u0629 80%\u060c \u0648\u064a\u0644\u064a\u0647\u0645 \u0627\u0644\u0625\u0646\u0627\u062b \u062d\u064a\u062b \u0628\u0644\u063a \u0639\u062f\u062f\u0647\u0645 10 \u0623\u0641\u0631\u0627\u062f \u0628\u0646\u0633\u0628\u0629 20%\u060c \u0648\u0647\u0630\u0627 \u064a\u062f\u0644 \u0639\u0644\u0649 \u0623\u0646 \u0623\u063a\u0644\u0628 \u0623\u0641\u0631\u0627\u062f \u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0647\u0645 \u0630\u0643\u0648\u0631.<\/p>\n<p style=\"text-align: justify;\"><strong> \u062a\u062d\u0644\u064a\u0644 \u0648\u0625\u062e\u062a\u0628\u0627\u0631 \u0641\u0631\u0636\u064a\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 <\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>\u0627\u0633\u062a\u062e\u062f\u0645\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u062a\u062d\u0644\u064a\u0644 \u062c\u0645\u064a\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0648\u0627\u064a\u062c\u0627\u062f \u0642\u064a\u0645\u0629 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style=\"text-align: justify;\">\u064a\u062a\u0636\u062d \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0625\u0646 \u0642\u064a\u0645\u0629 \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u0644\u063a\u062a 0.64 \u0648\u0647\u0630\u0627 \u064a\u0639\u0646\u064a \u0648\u062c\u0648\u062f \u0627\u0631\u062a\u0628\u0627\u0637 \u0637\u0631\u062f\u064a \u0645\u062a\u0648\u0633\u0637 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u0645\u0633\u062a\u0642\u0644(\u0631\u0636\u0627 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646) \u0648\u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639 (\u0645\u0639\u0627\u064a\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u064a\u0629 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style=\"text-align: justify;\">\n<li>\u0627\u0644\u0642\u064a\u0627\u062f\u0629 \u0628\u0627\u0644\u0648\u0632\u0627\u0631\u0629 \u062a\u0642\u0648\u062f \u0639\u0645\u0644\u064a\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u0643\u0645.<\/li>\n<li>\u0627\u0644\u0648\u0632\u0627\u0631\u0629 \u0639\u0627\u0644\u0645\u0629 \u0648\u0645\u0644\u0645\u0629 \u0628\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u062a\u0639\u0645\u0644 \u0639\u0644\u064a \u062a\u0637\u0628\u064a\u0642\u0647\u0627 \u0643\u0627\u0645\u0644\u0629.<\/li>\n<li>\u0647\u0646\u0627\u0644\u0643 \u0627\u062c\u062a\u0645\u0627\u0639\u0627\u062a \u0625\u0633\u0628\u0648\u0639\u064a\u0629 \u0628\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u0643\u0645 \u0628\u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 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\u0627\u0644\u062c\u0648\u062f\u0629.<\/li>\n<li>\u0627\u0644\u0639\u0627\u0645\u0644\u0648\u0646 \u0645\u062a\u0639\u0647\u062f\u0648\u0646 \u0628\u0627\u0644\u0639\u0645\u0644 \u0644\u0625\u0646\u062c\u0627\u062d \u0627\u0644\u0625\u062f\u0627\u0631\u0629.<\/li>\n<li>\u062a\u0642\u0648\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0628\u062a\u062d\u0633\u064a\u0646 \u0628\u064a\u0626\u0629 \u0627\u0644\u0639\u0645\u0644 \u0644\u062a\u0639\u0631\u0651\u0641 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0628\u0627\u0644\u062c\u0648\u062f\u0629.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0628\/ \u0647\u0646\u0627\u0644\u0643 \u0646\u062a\u0627\u0626\u062c \u0633\u0644\u0628\u064a\u0629 \u0627\u0628\u0631\u0632\u062a\u0647\u0627 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0634\u0645\u0644\u062a : <\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>\u0644\u064a\u0633 \u0645\u0646 \u062d\u0642 \u0635\u0627\u062d\u0628 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0629 \u0645\u0639\u0631\u0641\u0629 \u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0625\u0646 \u062d\u062f\u062b \u0628\u062d\u064a\u062b \u0644\u0627 \u064a\u062a\u0645 \u062a\u0645\u0644\u064a\u0643 \u0635\u0627\u062d\u0628 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0629 \u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0627\u0644\u0630\u0649 \u064a\u062d\u062f\u062b \u062e\u0644\u0627\u0644 \u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630.<\/li>\n<li>\u0647\u0646\u0627\u0643 \u062a\u0623\u062e\u064a\u0631 \u0641\u0649 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a \u0644\u0643\u062b\u0631\u0629 \u062d\u062c\u0645 \u0627\u0644\u0639\u0645\u0644.<\/li>\n<li>\u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u062a\u0634\u0627\u0631\u0643 \u0641\u064a \u062c\u0645\u064a\u0639 \u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0628\u0627\u0644\u0645\u062d\u0627\u0643\u0645.<\/li>\n<li>\u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u062a\u0634\u062c\u0639 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0639\u0644\u064a \u062a\u062c\u0648\u064a\u062f \u0627\u0644\u0627\u062f\u0627\u0621 \u0628\u0625\u0633\u062a\u0645\u0631\u0627\u0631.<\/li>\n<li>\u0627\u0644\u0639\u0627\u0645\u0644\u0648\u0646 \u0645\u0641\u0648\u0636\u0648\u0646 \u0645\u0646 \u0642\u0628\u0644 \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0644\u062a\u0637\u0628\u064a\u0642 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629.<\/li>\n<li>\u062a\u0648\u0641\u0631 \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0627\u0644\u0625\u062a\u0635\u0627\u0644 \u0627\u0644\u0641\u0639\u0627\u0644 \u0627\u0644\u0644\u0627\u0632\u0645 \u0644\u062a\u0637\u0648\u064a\u0631 \u0648\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0628\u0627\u0644\u0645\u062d\u0643\u0645\u0629 \u0648\u0627\u0644\u0645\u062d\u0627\u0643\u0645 \u0627\u0644\u062a\u0627\u0628\u0639\u0629 \u0628\u0627\u0644\u0627\u0645\u0627\u0631\u0629.<\/li>\n<li>\u0645\u0633\u062a\u0648\u0649 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u064a\u0644 \u0639\u0646 \u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0645\u0644 \u0648\u0633\u0637.<\/li>\n<li>\u0647\u0646\u0627\u0644\u0643 \u0625\u062d\u0628\u0627\u0637 \u0644\u0644\u0645\u0631\u0627\u062c\u0639\u064a\u0646 \u0628\u0633\u0628\u0628 \u062a\u0623\u062e\u0631 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a.<\/li>\n<li>\u0643\u062b\u064a\u0631 \u0645\u0646 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0627\u062a \u064a\u062a\u0645 \u0627\u0644\u0625\u0633\u062a\u0626\u0646\u0627\u0641 \u0639\u0644\u064a\u0647\u0627.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u062b\u0627\u0646\u064a\u0627\u064b: \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a:<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>\u062a\u0648\u0635\u064a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0648\u0632\u0627\u0631\u0629 \u0639\u0644\u0649 \u0623\u0646 \u062a\u0634\u062c\u0639 \u0642\u064a\u0627\u062f\u0629 \u0639\u0645\u0644\u064a\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0628\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u0643\u0645.<\/li>\n<li>\u062a\u0648\u0635\u064a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0648\u0632\u0627\u0631\u0629 \u0639\u0644\u0649 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0639\u0627\u0644\u0645\u0629 \u0648\u0645\u0644\u0645\u0629 \u0628\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u062a\u0639\u0645\u0644 \u0639\u0644\u064a \u062a\u0637\u0628\u064a\u0642\u0647\u0627 \u0643\u0627\u0645\u0644\u0629.<\/li>\n<li>\u0645\u0646 \u062d\u0642 \u0635\u0627\u062d\u0628 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0629 \u0623\u0646 \u064a\u0639\u0631\u0641 \u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0625\u0646 \u062d\u062f\u062b \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u064a\u0648\u0635\u064a \u0627\u0644\u0628\u0627\u062d\u062b \u0628\u062a\u0645\u0644\u064a\u0643 \u0635\u0627\u062d\u0628 \u0627\u0644\u0645\u0639\u0627\u0645\u0644\u0629 \u0623\u0633\u0628\u0627\u0628 \u0627\u0644\u062a\u0623\u062e\u064a\u0631 \u0627\u0644\u0630\u064a \u064a\u062d\u062f\u062b \u062e\u0644\u0627\u0644 \u0641\u062a\u0631\u0629 \u0627\u0644\u062a\u0646\u0641\u064a\u0630 .<\/li>\n<li>\u0636\u0631\u0648\u0631\u0629 \u0639\u0642\u062f \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u0627\u062a \u0627\u0644\u0625\u0633\u0628\u0648\u0639\u064a\u0629 \u0628\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u062d\u0627\u0643\u0645 \u0628\u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629 \u0644\u062a\u0633\u0627\u0639\u062f \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0645\u0634\u0627\u0631\u0643\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 (\u0627\u0644\u062a\u0645\u0643\u064a\u0646).<\/li>\n<li>\u062a\u0648\u0635\u064a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0636\u0631\u0648\u0631\u0629 \u062a\u0641\u0639\u064a\u0644 \u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0648\u062a\u0637\u0628\u064a\u0642\u0647 \u064a\u0645\u0643\u0651\u0646 \u0645\u0646 \u062d\u0641\u0638 \u0648\u062a\u0633\u062c\u064a\u0644 \u0643\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0639\u0645\u0644.<\/li>\n<li>\u062a\u0648\u0635\u064a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0636\u0631\u0648\u0631\u0629 \u0627\u0646 \u064a\u0634\u0627\u0631\u0643 \u0627\u0644\u0639\u0627\u0645\u0644\u0648\u0646 \u0645\u0646 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0641\u064a \u0648\u0636\u0639 \u0627\u0644\u062e\u0637\u0637 \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a.<\/li>\n<li>\u062a\u0648\u0635\u064a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0648\u0636\u0639 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0645\u062d\u062f\u062f\u0629 \u062a\u0639\u0645\u0644 \u0628\u0647\u0627 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0628\u0645\u062d\u0627\u0643\u0645 \u0645\u0646\u0637\u0642\u0629 \u0645\u0643\u0629 \u0627\u0644\u0645\u0643\u0631\u0645\u0629 \u0644\u062a\u062e\u0637\u064a\u0637 \u0627\u0644\u0639\u0645\u0644.<\/li>\n<li>\u0636\u0631\u0648\u0631\u0629 \u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u0649 \u0627\u0644\u0631\u0642\u0627\u0628\u0629 \u0648\u0627\u0644\u062a\u062d\u0633\u064a\u0646.<\/li>\n<li>\u062a\u0648\u0635\u064a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0645\u0634\u0627\u0631\u0643\u0629 \u062c\u0645\u064a\u0639 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u0649 \u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062c\u0648\u062f\u0629.<\/li>\n<li>\u0639\u0644\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0627\u0644\u062a\u0639\u0647\u062f \u0628\u0627\u0644\u0639\u0645\u0644 \u0644\u0625\u0646\u062c\u0627\u062d \u0627\u0644\u0625\u062f\u0627\u0631\u0629.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0645\u0631\u0627\u062c\u0639:<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>\u0623\u0648\u0644\u0627\u064b : \u0627\u0644\u0643\u062a\u0628 : &#8211; <\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>\u0641\u0631\u0627\u0646\u0643\u0644\u064a\u0646 \u0623\u0648\u0647\u0627\u0648\u060c \u062f\u0644\u064a\u0644 \u0623\u064a\u0632\u0648 9000 \u0644\u0644\u0645\u0637\u0627\u0628\u0642\u0629 \u0648\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 \u0645\u0639\u0627\u064a\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629\u060c \u0627\u0644\u062f\u0627\u0631 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0644\u0644\u062b\u0642\u0627\u0641\u0629\u060c \u0628\u064a\u0631\u0648\u062a: 1999\u0645.<\/li>\n<li>\u0639\u0644\u064a \u0627\u0644\u0633\u0644\u0645\u064a\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0648\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0644\u0644\u0622\u064a\u0632\u0648\u060c \u062f\u0627\u0631 \u063a\u0631\u064a\u0628\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 2012\u0645.<\/li>\n<li>\u0641\u0631\u0627\u0646\u0633\u064a\u0633 \u0645\u0627\u0647\u0648\u0646\u064a \u0648\u0643\u0627\u0631\u0644\u064a \u062c\u064a \u064a\u0648\u0631\u060c \u062b\u0644\u0627\u062b\u064a\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u062a\u0639\u0631\u064a\u0628 \u0639\u0628\u062f \u0627\u0644\u062d\u0643\u0645 \u0623\u062d\u0645\u062f \u0627\u0644\u062e\u0632\u0627\u0645\u064a\u060c \u062f\u0627\u0631 \u0627\u0644\u0641\u062c\u0631 \u0644\u0644\u0637\u0628\u0627\u0639\u0629 \u0648\u0627\u0644\u0646\u0634\u0631\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 2000\u0645.<\/li>\n<li>\u0627\u0644\u0647\u0627\u062f\u064a \u0645\u062d\u0645\u062f \u0627\u0644\u062a\u062c\u0627\u0646\u064a\u060c \u0627\u0644\u0637\u0631\u064a\u0642 \u0625\u0644\u0649 \u0627\u0644\u0627\u0645\u062a\u064a\u0627\u0632 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0631\u0626\u0627\u0633\u064a \u0627\u0644\u0648\u0637\u0646\u064a \u0644\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0627\u0645\u062a\u064a\u0627\u0632\u060c \u0645\u0633\u062a\u0634\u0627\u0631\u064a\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0627\u0644\u062e\u0631\u0637\u0648\u0645: 2006\u0645.<\/li>\n<li>\u0639\u0645\u0631 \u0623\u062d\u0645\u062f \u0639\u062b\u0645\u0627\u0646 \u0627\u0644\u0645\u0642\u0644\u064a \u0648\u0639\u0628\u062f \u0627\u0644\u0644\u0647 \u0639\u0628\u062f \u0627\u0644\u0631\u062d\u064a\u0645 \u0625\u062f\u0631\u064a\u0633\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0634\u0631\u0643\u0629 \u0645\u0637\u0627\u0628\u0639 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0645\u0644\u0629\u060c \u0627\u0644\u062e\u0631\u0637\u0648\u0645: 2006\u0645.<\/li>\n<li>\u0639\u0628\u064a\u0631 \u0639\u0628\u064a\u062f \u0645\u062d\u0645\u062f\u060c \u062a\u0637\u0628\u064a\u0642 \u0646\u0645\u0627\u0630\u062c \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0631\u0633\u0627\u0644\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u060c \u0627\u0644\u062e\u0631\u0637\u0648\u0645: 2008\u0645.<\/li>\n<li>\u0645\u062d\u0645\u062f \u0627\u0628\u0631\u0627\u0647\u064a\u0645 \u064a\u0648\u0633\u0641 \u0627\u0644\u0632\u064a\u0646 ,\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0648\u0627\u062b\u0631\u0647\u0627 \u0639\u0644\u0649 \u062a\u0637\u0648\u064a\u0631 \u0627\u062f\u0627\u0621 \u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062a\u0634\u064a\u064a\u062f \u0627\u0644\u0648\u0637\u0646\u064a\u0629 ,\u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0647 ,\u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 ,\u0627\u0644\u062e\u0631\u0637\u0648\u0645 :2006\u0645<\/li>\n<li>\u0645\u062d\u0645\u062f \u0639\u0628\u062f \u0627\u0644\u0648\u0647\u0627\u0628 \u0627\u0644\u0639\u0632\u0627\u0648\u064a\u060c \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0628\u064a\u0626\u0629\u060c \u062f\u0627\u0631 \u0648\u0627\u0626\u0644\u060c \u0639\u0645\u0627\u0646: 2002\u0645.<\/li>\n<li>\u0639\u0645\u0631 \u0648\u0635\u0641\u064a \u0639\u0642\u064a\u0644\u064a\u060c \u0627\u0644\u0645\u0646\u0647\u062c\u064a\u0629 \u0627\u0644\u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u062f\u0627\u0631 \u0648\u0627\u0626\u0644\u060c \u0639\u0645\u0627\u0646: 2006\u0645.<\/li>\n<li>\u0645\u062d\u0645\u062f \u062f\u0631\u0648\u064a\u0634 \u0625\u0628\u0631\u0627\u0647\u064a\u0645\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0639\u064a\u0646 \u0634\u0645\u0633\u060c \u0645\u0637\u0627\u0628\u0639 \u0627\u0644\u062f\u0627\u0631 \u0627\u0644\u0647\u0646\u062f\u0633\u064a\u0629\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 2000\u0645.<\/li>\n<li>\u062a\u0648\u0641\u064a\u0642 \u0645\u062d\u0645\u062f \u0639\u0628\u062f \u0627\u0644\u0645\u062d\u0633\u0646\u060c \u062a\u062e\u0637\u064a\u0637 \u0648\u0645\u0631\u0627\u0642\u0628\u0629 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0645\u062f\u062e\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u062f\u0627\u0631 \u0627\u0644\u0646\u0647\u0636\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 1996\u0645.<\/li>\n<li>\u0645\u0623\u0645\u0648\u0646 \u0627\u0644\u0633\u0644\u0637\u064a \u0648\u0633\u0647\u064a\u0644\u0627 \u0627\u0644\u064a\u0627\u0633\u060c \u062f\u0644\u064a\u0644 \u0639\u0645\u0644\u064a \u0644\u062a\u0637\u0628\u064a\u0642 \u0623\u0646\u0638\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629\u060c \u062f\u0645\u0634\u0642: 1999\u0645.<\/li>\n<li>\u0641\u0631\u0627\u0646\u0643\u0644\u064a\u0646 \u0623\u0648\u0647\u0627\u0648\u060c \u062f\u0644\u064a\u0644 \u0623\u064a\u0632\u0648 9000 \u0644\u0644\u0645\u0637\u0627\u0628\u0642\u0629 \u0648\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 \u0645\u0639\u0627\u064a\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629\u060c \u0627\u0644\u062f\u0627\u0631 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0644\u0644\u062b\u0642\u0627\u0641\u0629\u060c \u0628\u064a\u0631\u0648\u062a: 1999\u0645.<\/li>\n<li>\u062d\u0633\u064a\u0646 \u0639\u0628\u062f \u0627\u0644\u0639\u0627\u0644 \u0645\u062d\u0645\u062f\u060c \u0627\u0644\u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629 \u0627\u0644\u0622\u064a\u0632\u0648 900014 \u2013 90000 \u0648\u0623\u0647\u0645 \u0627\u0644\u062a\u0639\u062f\u064a\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u0623\u062f\u062e\u0644\u062a \u0639\u0644\u064a\u0647\u0627\u060c \u062f\u0627\u0631 \u0627\u0644\u0641\u0643\u0631 \u0627\u0644\u062c\u0627\u0645\u0639\u064a\u060c \u0627\u0644\u0625\u0633\u0643\u0646\u062f\u0631\u064a\u0629: 2006\u0645.<\/li>\n<li>\u062e\u0636\u064a\u0631 \u0643\u0627\u0638\u0645 \u062d\u0645\u0648\u062f \u0648\u0633\u0644\u0637\u0627\u0646 \u0646\u0627\u064a\u0641 \u0623\u0628\u0648\u0646\u0627\u064a\u0629\u060c \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u0623\u0647\u064a\u0644 \u0644\u0634\u0647\u0627\u062f\u0629 \u0627\u0644\u0622\u064a\u0632\u0648\u060c \u0627\u0644\u064a\u0642\u0638\u0629 \u0644\u0644\u0646\u0634\u0631\u060c \u0639\u0645\u0627\u0646: 2001\u0645.<\/li>\n<li>\u0627\u0644\u0647\u0627\u062f\u064a \u0645\u062d\u0645\u062f \u0627\u0644\u062a\u062c\u0627\u0646\u064a\u060c \u0627\u0644\u0637\u0631\u064a\u0642 \u0625\u0644\u0649 \u0627\u0644\u0627\u0645\u062a\u064a\u0627\u0632 \u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u0631\u0626\u0627\u0633\u064a \u0627\u0644\u0648\u0637\u0646\u064a \u0644\u0644\u062c\u0648\u062f\u0629 \u0648\u0627\u0644\u0627\u0645\u062a\u064a\u0627\u0632\u060c \u0645\u0633\u062a\u0634\u0627\u0631\u064a\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0627\u0644\u062e\u0631\u0637\u0648\u0645: 2006\u0645.<\/li>\n<li>\u0639\u0645\u0631 \u0623\u062d\u0645\u062f \u0639\u062b\u0645\u0627\u0646 \u0627\u0644\u0645\u0642\u0644\u064a \u0648\u0639\u0628\u062f \u0627\u0644\u0644\u0647 \u0639\u0628\u062f \u0627\u0644\u0631\u062d\u064a\u0645 \u0625\u062f\u0631\u064a\u0633\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0634\u0631\u0643\u0629 \u0645\u0637\u0627\u0628\u0639 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0645\u0644\u0629\u060c \u0627\u0644\u062e\u0631\u0637\u0648\u0645: 2006\u0645.<\/li>\n<li>\u0639\u0644\u0649 \u0645\u062d\u0645\u062f \u0639\u0628\u062f \u0627\u0644\u0648\u0647\u0627\u0628\u060c \u0627\u0644\u0639\u0646\u0635\u0631 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u060c \u0645\u0643\u062a\u0628\u0629 \u0639\u064a\u0646 \u0634\u0645\u0633\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 1984\u0645.<\/li>\n<li>\u0641\u0624\u0627\u062f \u0627\u0644\u0642\u0627\u0636\u064a\u060c \u0627\u0644\u0645\u0641\u0647\u0648\u0645 \u0627\u0644\u0639\u0644\u0645\u064a \u0644\u0644\u0643\u0641\u0627\u064a\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u062f\u0648\u0631\u0647\u0627 \u0641\u064a \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629\u060c \u0627\u0644\u0637\u0628\u0639\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0639\u064a\u0646 \u0634\u0645\u0633\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 1983.<\/li>\n<li>\u0645\u062d\u0645\u062f \u0627\u0644\u0637\u0648\u064a\u0644\u060c \u062f\u0648\u0631 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0641\u064a \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629\u060c \u0628\u062d\u0648\u062b \u0646\u062f\u0648\u0629 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0644\u0644\u062a\u0646\u0645\u064a\u0629\u060c \u0645\u0639\u0647\u062f \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629\u060c \u0627\u0644\u0631\u064a\u0627\u0636: 1979\u0645.<\/li>\n<li>\u062e\u0627\u0644\u062f \u064a\u0648\u0633\u0641 \u0627\u0644\u062e\u0644\u0641 \u0648\u0633\u0639\u064a\u062f \u064a\u0633 \u0639\u0627\u0645\u0631\u060c \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629\u060c \u062f\u0627\u0631 \u0627\u0644\u0645\u0631\u064a\u062e \u0644\u0644\u0646\u0634\u0631\u060c \u0627\u0644\u0631\u064a\u0627\u0636: 1984\u0645.<\/li>\n<li>\u0632\u0643\u064a \u0645\u0643\u064a \u0625\u0633\u0645\u0627\u0639\u064a\u0644\u060c \u0627\u0644\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u064a \u0648\u0623\u062b\u0631\u0647 \u0639\u0644\u0649 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629.\u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0646\u064a\u0644\u064a\u0646\u2018 \u0627\u0644\u062e\u0631\u0637\u0648\u0645: 1999\u0645.<\/li>\n<li>\u0645\u062d\u0645\u062f \u0631\u0634\u0627\u062f \u0627\u0644\u062d\u0645\u0644\u0627\u0648\u064a\u060c \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0648\u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0645\u0643\u062a\u0628\u0629 \u0639\u064a\u0646 \u0634\u0645\u0633\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629: 1985\u0645.<\/li>\n<li>\u0633\u064a\u062f \u0627\u0644\u0647\u0648\u0627\u0631\u0649 \u060c\u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0635\u0648\u0644 \u0648\u0627\u0644\u0627\u0633\u0633 \u0627\u0644\u0639\u0644\u0645\u064a\u0629\u060c\u0645\u0643\u062a\u0628\u0629 \u0639\u064a\u0646 \u0634\u0645\u0633\u060c\u0627\u0644\u0642\u0627\u0647\u0631\u0629:2000\u0645<\/li>\n<li>\u0645\u0623\u0645\u0648\u0646 \u0627\u0644\u062f\u0631\u0627\u062f\u0643\u0629\u060c \u0637\u0627\u0631\u0642 \u0627\u0644\u0634\u0628\u0644\u064a: \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062d\u062f\u064a\u062b\u0629\u060c \u062f\u0627\u0631 \u0635\u0641\u0627\u0621 \u0644\u0644\u0646\u0634\u0631\u060c \u0639\u0645\u0627\u0646\u060c 2002\u060c<br \/>\n26. \u0645\u062d\u0645\u062f \u0639\u0628\u062f \u0627\u0644\u0648\u0647\u0627\u0628 \u0627\u0644\u0639\u0632\u0627\u0648\u064a:\u0625 \u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c\u0639\u0645\u0627\u0646\u060c2004\/2005\u060c \u0648 \u0627\u0644\u0638\u0627\u0647\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639: <a href=\"http:\/\/www.shatharat.net\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.shatharat.net<\/a><\/li>\n<\/ol>\n<p style=\"text-align: justify;\">27.\u062c\u0645\u0627\u0644 \u0623\u0628\u0648 \u062f\u0648\u0644\u0629 \u0648 \u062d\u0645\u062f \u0639\u0644\u064a \u0627\u0644\u0646\u064a\u0627\u062f\u064a: \u062a\u0637\u0628\u064a\u0642\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0641\u064a \u062f\u0648\u0644\u0629 \u0627\u0644\u0625\u0645\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0645\u062a\u062d\u062f\u0629\u060c \u0623\u0628\u062d\u0627\u062b \u0627\u0644\u064a\u0631\u0645\u0648\u0643\u060c \u0633\u0644\u0633\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629\u060c \u0645\u062c\u0644\u062f 30\u060c \u0639\u062f\u062f2\u060c 2003\u060c<\/p>\n<ol style=\"text-align: justify;\">\n<li>\u0633\u062a\u064a\u0641\u0646 \u0643\u0648\u0647\u064a\u0646 \u0648 \u0631\u0648\u0646\u0627\u0644\u062f \u0628\u0631\u0627\u0646\u062f: \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0643\u0644\u064a\u0629 \u0641\u064a \u0627\u0644\u062d\u0643\u0648\u0645\u0629\u060c \u062f\u0644\u064a\u0644 \u0639\u0645\u0644\u064a \u0644\u0648\u0627\u0642\u0639 \u062d\u0642\u064a\u0642\u064a\u060c \u062a\u0631\u062c\u0645\u0629 \u0639\u0628\u062f \u0627\u0644\u0631\u062d\u0645\u0627\u0646 \u0628\u0646 \u0623\u062d\u0645\u062f \u0647\u064a\u062c\u0627\u0646\u060c \u0645\u0639\u0647\u062f \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0639\u0627\u0645\u0629\u060c \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629\u060c.<\/li>\n<li>\u0632\u0643\u064a \u0645\u0643\u064a \u0625\u0633\u0645\u0627\u0639\u064a\u0644 , \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 , \u0645\u0637\u0627\u0628\u0639 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0645\u0644\u0629 , \u0627\u0644\u062e\u0631\u0637\u0648\u0645 : 2018\u0645.<\/li>\n<li>\u0632\u0643\u064a \u0645\u0643\u064a \u0625\u0633\u0645\u0627\u0639\u064a\u0644 , \u0645\u062d\u0627\u0636\u0631\u0627\u062a \u0641\u064a \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 , \u0645\u0637\u0628\u0639\u0629 \u0627\u0644\u0639\u0631\u0648\u0629 \u0627\u0644\u0648\u062b\u0642\u0649 , \u0627\u0644\u062e\u0631\u0637\u0648\u0645 : 2021\u0645 .<\/li>\n<li>\u0631\u0627\u0628\u062d \u0631\u062a\u064a\u0628 : \u0627\u0644\u0645\u0645\u0648\u0644 \u0648 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0636\u0631\u064a\u0628\u064a\u0629\u060c \u062f\u0627\u0631 \u0627\u0644\u0646\u0647\u0636\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629\u060c \u0627\u0644\u0642\u0627\u0647\u0631\u0629\u060c 1991\u060c \u0645\u062d\u0645\u062f \u0639\u0628\u062f \u0627\u0644\u0648\u0647\u0627\u0628 \u0627\u0644\u0639\u0632\u0627\u0648\u064a:\u0625 \u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0645\u0631\u062c\u0639 \u0633\u0627\u0628\u0642\u060c<\/li>\n<li>\u062c\u0648\u0646 \u0645\u0627\u0631\u0643 \u062f\u0648\u0634\u0648\u060c \u062a\u0631\u062c\u0645\u0629 \u0628\u0647\u064a\u062c\u0629 \u0627\u0644\u0645\u0627\u0646\u0633\u064a \u0627\u0644\u0634\u0631\u064a\u0641: \u0625\u0637\u0627\u0631 \u0627\u0644\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0630\u0627\u062a\u064a \u0644\u0644\u0648\u0638\u0627\u0626\u0641 \u0627\u0644\u0639\u0645\u0648\u0645\u064a\u0629\u060c \u0644\u0648\u0631\u0648\u060c \u0628\u0631\u0648\u0643\u0633\u0644\u060c \u0628\u0644\u062c\u064a\u0643\u0627\u060c2006\u060c<\/li>\n<li>\u0631\u0648\u0644\u0627 \u0645\u062d\u0645\u062f \u0634\u0641\u064a\u0642: \u0645\u062f\u0649 \u062a\u0637\u0628\u064a\u0642 \u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0641\u064a \u0627\u0644\u0627\u062c\u0647\u0632\u0629 \u0627\u0644\u062d\u0643\u0648\u0645\u064a\u0629 \u0641\u064a \u0627\u0644\u0627\u0631\u062f\u0646\u060c \u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0647 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629\u060c \u0627\u0644\u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0627\u0631\u062f\u0646\u064a\u0629\u060c \u0627\u0644\u0627\u0631\u062f\u0646\u060c2004\u0645 .<\/li>\n<li>\u0633\u062c\u0644\u0627\u062a \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 , \u0627\u0644\u0631\u064a\u0627\u0636 , 2020\u0645 .<\/li>\n<li>\u0633\u062c\u0644\u0627\u062a \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u0639\u062f\u0644 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 , \u062c\u062f\u0629 , 2020\u0645 .<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">\u062b\u0627\u0646\u064a\u0627\u064b : \u0627\u0644\u0645\u0648\u0627\u0642\u0639 :<\/p>\n<p style=\"text-align: justify;\"><a href=\"http:\/\/www.acc4arab.com\/acc\/showthread.php\/25533-%D9%86%D8%AD%D9%88-%D8%AA%D8%B7%D8%A8%D9%8A%D9%82-%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9-%D8%A7%D9%84%D8%AC%D9%88%D8%AF%D8%A9-%D8%A7%D9%84%D8%B4%D8%A7%D9%85%D9%84%D8%A9-%D9%81%D9%8A-%D8%A7%D9%84%D9%85%D8%B1%D8%A7%D9%81%D9%82-%D8%A7%D9%84%D8%B9%D8%A7%D9%85%D8%A9-%D8%AD%D8%A7%D9%84%D8%A9-%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9-%D8%A7%D9%84%D8%B6%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9\">http:\/\/www.acc4arab.com\/acc\/showthread.php\/25533-%D9%86%D8%AD%D9%88-%D8%AA%D8%B7%D8%A8%D9%8A%D9%82-%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9-%D8%A7%D9%84%D8%AC%D9%88%D8%AF%D8%A9-%D8%A7%D9%84%D8%B4%D8%A7%D9%85%D9%84%D8%A9-%D9%81%D9%8A-%D8%A7%D9%84%D9%85%D8%B1%D8%A7%D9%81%D9%82-%D8%A7%D9%84%D8%B9%D8%A7%D9%85%D8%A9-%D8%AD%D8%A7%D9%84%D8%A9-%D8%A7%D9%84%D8%A5%D8%AF%D8%A7%D8%B1%D8%A9-%D8%A7%D9%84%D8%B6%D8%B1%D9%8A%D8%A8%D9%8A%D8%A9<\/a><\/p>\n<p style=\"text-align: justify;\">(1) \u0645\u0627\u0632\u0646 \u0644\u064a\u0644\u0648 \u0631\u0627\u0636\u064a: \u0627\u0644\u0648\u062c\u064a\u0632 \u0641\u064a \u0627\u0644\u0642\u0627\u0646\u0648\u0646 \u0627\u0644\u0625\u062f\u0627\u0631\u064a \u0627\u0644\u0638\u0627\u0647\u0631 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639:<br \/>\n<a href=\"http:\/\/www.ao-academy.org\/wesima_articles\/library-20060815-553.html\" target=\"_blank\" rel=\"noopener\">http:\/\/www.ao-academy.org\/wesima_art&#8230;60815-553.html<\/a><br \/>\n(2) \u0632\u064a\u0646 \u0627\u0644\u062f\u064a\u0646 \u0641\u0631\u064a\u062f: \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0648\u0627\u0644\u0623\u064a\u0632\u0648\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0628\u062d\u0648\u062b \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0632\u0642\u0627\u0632\u064a\u0642\u060c \u0627\u0644\u0639\u062f\u062f 1\u064a\u0646\u0627\u064a\u0631\u060c<br \/>\n1995\u060c<br \/>\n(3) G\u00e9rard TAKER, Michel LONGBOIS : Marketing Des Services, Edition De Nord, 1992,<br \/>\nP45.<br \/>\n(4)France Qualit\u00e9 Publique : La Qualit\u00e9 Du Service Public, article paru sur le site<br \/>\n<a href=\"http:\/\/www.xn--qualit-publique-gnb.org\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.qualit\u00e9-publique.org<\/a><\/p>\n<p style=\"text-align: justify;\"><strong>\u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0627\u0644\u0627\u062c\u0646\u0628\u064a\u0629:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>\n<ul>\n<li>\n<ol>\n<li dir=\"ltr\" style=\"text-align: justify;\">European Foundation for Quality Management, Self-Assessment Based on the European Model for total Quality Management: Guide lines for Identifying and Addressing Business Excellence Issues, Brussels, Belgium :2003.<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">James R. Beatty, the Quality Journey: Historical and Work Force perspectives and the Assessment of commitment to Quality , International Journal of productivity and Quality<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">Management, (Vol.1.Nos1\/2: 2006).<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">Deming , W.E., Out of Crisis, Massachusette Institute of Technology Center for Advanced Engineering Study, Cambridge, MA: 2000.<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">David L. Goetsch and Stanley B. Davis, &#8221; Quality Management&#8221;, Pearson Education, 5<sup>th<\/sup> ed., New Jersey: 2006&gt;<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">Juran J.M. &amp; A. 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HNSJ, 2022, 3(10); https:\/\/doi.org\/10.53796\/hnsj31029 \u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0644\u0641 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/10\/2022\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 19\/09\/2022\u0645 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-4670","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/4670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/comments?post=4670"}],"version-history":[{"count":1,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/4670\/revisions"}],"predecessor-version":[{"id":4687,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/4670\/revisions\/4687"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/media?parent=4670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}