{"id":17995,"date":"2026-10-01T09:31:45","date_gmt":"2026-10-01T09:31:45","guid":{"rendered":"https:\/\/www.hnjournal.net\/7-10-22\/"},"modified":"2026-10-01T09:31:45","modified_gmt":"2026-10-01T09:31:45","slug":"7-10-22","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/en\/7-10-22\/","title":{"rendered":"Article 22"},"content":{"rendered":"<div class=\"journal-article\" style=\"margin-bottom: 20px;\"><h3 style='text-align: right; font-family:Simplified Arabic;'>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u0648\u0623\u062b\u0631\u0647\u0627 \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a<\/h3><p style='text-align:right; font-weight:bold; direction:rtl;'>\u0645.\u0645. \u0647\u064a\u0641\u0627\u0621 \u0647\u0627\u0634\u0645 \u062d\u0645\u064a\u062f<sup>1<\/sup><\/p><div style='direction:rtl; text-align:right; font-size:12px; line-height:1.5;'><p><sup>1<\/sup> \u0627\u0644\u0645\u062f\u064a\u0631\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0629 \u0644\u062a\u0631\u0628\u064a\u0629 \u0648\u0627\u0633\u0637 - \u062c\u0645\u0647\u0648\u0631\u064a\u0629 \u0627\u0644\u0639\u0631\u0627\u0642<\/p><\/div><h4 style='text-align:left; direction:ltr; unicode-bidi:embed; font-family:Times New Roman;'>Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions<\/h4><p style='text-align:left; font-weight:bold; direction:ltr; margin-top:12px;'>Assistant Lecturer Haifaa Hashim Hameed\u00b9<\/p><div style='direction:ltr; text-align:left; font-size:12px; line-height:1.7; margin-bottom:10px;'><p style='margin:0 0 8px 0;'>\u00b9 General Directorate of Education in Wasit, Republic of Iraq.<\/p><\/div><p style='text-align:left;'><strong>DOI:<\/strong> <a href='https:\/\/doi.org\/https:\/\/doi.org\/10.53796\/hnsj710\/22' target='_blank' rel='noopener'>https:\/\/doi.org\/10.53796\/hnsj710\/22<\/a><\/p><p style='text-align: right;'><strong>\u0627\u0644\u0645\u0639\u0631\u0641 \u0627\u0644\u0639\u0644\u0645\u064a \u0627\u0644\u0639\u0631\u0628\u064a \u0644\u0644\u0623\u0628\u062d\u0627\u062b:<\/strong> <a href='https:\/\/arsri.org\/10000\/710\/22' target='_blank' rel='noopener'>https:\/\/arsri.org\/10000\/710\/22<\/a><\/p><p style='text-align: right;'><strong>\u0627\u0644\u0645\u062c\u0644\u062f (7) \u0627\u0644\u0639\u062f\u062f (10). \u0627\u0644\u0635\u0641\u062d\u0627\u062a:<\/strong> 369 - 387<\/p><p style='text-align: right;'><strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0627\u0633\u062a\u0642\u0628\u0627\u0644:<\/strong> 2026-09-10 | <strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644:<\/strong> 2026-09-20 | <strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631:<\/strong> 2026-10-01<\/p><p><a href='\/volume7\/issue10\/7-10-22.pdf' target='_blank' rel='noopener' style='background-color:green;color:white;padding:10px 15px;text-decoration:none;border-radius:5px;'>Download PDF<\/a><\/p>\r\n<style>\r\n.hnsj-cite-btn{\r\n  display:inline-flex; 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H.. (2026). Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions. Humanities &amp; Natural Sciences Journal, 7(10). https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj710\\\/22&quot;,&quot;Chicago&quot;:&quot;Hameed, Haifaa Hashim. 2026. \\&quot;Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions.\\&quot; Humanities &amp; Natural Sciences Journal 7, no. 10. https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj710\\\/22&quot;,&quot;Harvard&quot;:&quot;Hameed, H. H.. 2026. Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions. Humanities &amp; Natural Sciences Journal. [Internet] 2026-10-01. [Cited 2026-10-01]. 7(10). Available at: https:\\\/\\\/www.hnjournal.net\\\/ar\\\/7-10-22\\\/. https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj710\\\/22&quot;,&quot;Vancouver&quot;:&quot;Hameed, H. H.. Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions. Humanities &amp; Natural Sciences Journal. [Internet]. 2026-10-01; 7(10). Available from: https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj710\\\/22&quot;,&quot;IEEE&quot;:&quot;Hameed, H. H., \\&quot;Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions,\\&quot; Humanities &amp; Natural Sciences Journal, vol. 7, no. 10, 2026. https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj710\\\/22&quot;,&quot;MLA&quot;:&quot;Hameed, Haifaa Hashim. \\&quot;Total Quality Management and Its Impact on Achieving Competitive Advantage for Institutions.\\&quot; Humanities &amp; Natural Sciences Journal, vol. 7, no. 10, 2026-10-01, https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj710\\\/22&quot;}' data-cit-ar='{&quot;APA&quot;:&quot;\u062d\u0645\u064a\u062f \u0647\u0640. \u0647\u0640. 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\u0648\u0631\u0628\u0637 \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0627\u0644\u0631\u0642\u0645\u064a \u0628\u0645\u0624\u0634\u0631\u0627\u062a \u0632\u0645\u0646 \u0648\u0643\u0644\u0641\u0629 \u0648\u062e\u0637\u0623 \u0648\u0633\u0644\u0627\u0645\u0629 \u0648\u0631\u0636\u0627\u060c \u0648\u0627\u0639\u062a\u0645\u0627\u062f \u0645\u062a\u0627\u0628\u0639\u0629 \u0644\u0627\u062d\u0642\u0629 \u062a\u062b\u0628\u062a \u0627\u0633\u062a\u062f\u0627\u0645\u0629 \u0627\u0644\u062a\u062d\u0633\u0646.<\/p><p style='text-align:right;'><strong>\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0627\u062d\u064a\u0629: <\/strong> \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0634\u0627\u0645\u0644\u0629\u060c \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629\u060c \u0627\u0644\u062a\u0632\u0627\u0645 \u0627\u0644\u0642\u064a\u0627\u062f\u0629\u060c \u062a\u0648\u062d\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a\u060c \u0627\u0644\u062c\u0627\u0647\u0632\u064a\u0629 \u0627\u0644\u0631\u0642\u0645\u064a\u0629\u060c \u0627\u0644\u062a\u0645\u064a\u0632 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u060c \u0627\u0644\u0639\u0627\u0626\u062f \u0639\u0644\u0649 \u0627\u0644\u062c\u0648\u062f\u0629\u060c \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0639\u0631\u0627\u0642\u064a\u0629.<\/p><p style='text-align:justify; direction:ltr;'><strong>Abstract: <\/strong> This study explains how total quality management practices translate into measurable competitive advantage or superior public-service performance across government, education, healthcare, banking, insurance, and manufacturing, while critically examining the enabling role of digital transformation. A limited-scope systematic review with narrative synthesis and exploratory directional analysis was conducted in accordance with relevant PRISMA 2020 reporting elements. Fourteen Iraqi and Arab studies published between 2012 and 2026 were screened, coded, and appraised by sector, design, sample, data source, direction of findings, and methodological limitations. Thirteen of the fourteen studies reported a positive direction, yielding an overall consistency rate of 92.9%. A one-sided exact binomial test produced an exploratory p-value of 0.0009, indicating that the predominance of positive findings was greater than expected by chance; however, this result is not interpreted as causal because of design heterogeneity, common-method bias, and possible publication bias. Sectoral consistency was complete in education, banking, insurance, and manufacturing, whereas healthcare evidence remained comparatively limited. The study develops a sector-specific decision matrix, a practical return-on-quality calculation method, and a six-stage implementation framework aligned with PDCA, DMAIC, and the EFQM logic. The framework is adapted to Iraqi constraints involving data quality, limited public budgets, interoperability, cybersecurity, and workforce digital readiness. The study recommends measurable pilot interventions, explicit baseline and follow-up indicators, and financial accountability for quality and digital investments.<\/p><p style='direction:ltr; text-align:left;'><strong>Keywords: <\/strong> Total quality management; competitive advantage; leadership commitment; process standardisation; digital readiness; operational excellence; return on quality; Iraqi institutions.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_joinchat":[],"footnotes":""},"class_list":["post-17995","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/17995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/comments?post=17995"}],"version-history":[{"count":0,"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/pages\/17995\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/en\/wp-json\/wp\/v2\/media?parent=17995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}