{"id":7667,"date":"2023-08-03T22:19:24","date_gmt":"2023-08-03T22:19:24","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=7667"},"modified":"2023-08-03T22:25:35","modified_gmt":"2023-08-03T22:25:35","slug":"4-8-26","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/ar\/4-8-26\/","title":{"rendered":"\u0623\u062b\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 – \u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 (2023)"},"content":{"rendered":"

\u0623. \u0639\u0645\u0627\u062f \u0645\u062d\u0645\u062f \u0645\u062d\u0645\u062f \u0627\u0644\u062d\u0633\u0646 \u062f\u0641\u0639 \u0627\u0644\u0644\u06471<\/sup> \u0623.\u062f. \u0639\u0644\u064a \u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0645\u062d\u0645\u062f \u0627\u0644\u062d\u0627\u0643\u06452<\/sup> \u062f. \u0639\u0641\u0631\u0627\u0621 \u0623\u062d\u0645\u062f \u0645\u062d\u0645\u062f \u062e\u0627\u0644\u062f3<\/sup><\/strong><\/p>\n

1<\/sup> \u0645\u062d\u0627\u0636\u0631\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0645\u0646\u0627\u0642\u0644 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: wadalhassen.2015 gmail.com<\/p>\n

2<\/sup> \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: alialhakem58@gmail.com<\/a><\/p>\n

3<\/sup> \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: Afraa970@gmail.com<\/a><\/p>\n

HNSJ, 2023, 4(8); https:\/\/doi.org\/10.53796\/hnsj4826<\/p>\n

\u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0644\u0641<\/a><\/p>\n

\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631: 01\/08\/2023\u0645 \u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644: 25\/07\/2023\u0645<\/p>\n

\u0627\u0644\u0645\u0633\u062a\u062e\u0644\u0635 <\/strong><\/p>\n

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<\/a>Research title <\/strong><\/p>\n

The Impact of Customer Relationship Management on Sustainable performance, Field study on industrial Sector Companies in Khartoum State(2023)<\/strong><\/p>\n

Mr. Imad Mohammad Mohammad Al-Hassan1<\/sup> Prof. Dr. Ali Abdullah Mohammad Al-Hakim2, Dr. Afraa Ahmed Mohammed Khaled3<\/sup><\/strong><\/p>\n

1<\/sup> Lecturer, Al Manaqil University of Science and Technology. Email: wadalhassen.2015 gmail.com<\/p>\n

2<\/sup> Sudan University of Science and Technology. Email: alialhakem58@gmail.com<\/p>\n

3<\/sup> Sudan University of Science and Technology. Email: Afraa970@gmail.com<\/p>\n

HNSJ, 2023, 4(8); https:\/\/doi.org\/10.53796\/hnsj4826<\/p>\n

Published at 01\/08\/2023 Accepted at 25\/07\/2023 <\/strong><\/p>\n

Abstract <\/strong><\/p>\n

The study aimed to know the impact of Customer Relationship Management on Sustainable performance, Field study on industrial Sector Companies in Khartoum State. The study used the descriptive analytical approach, based on stakeholder theory and literature review. The study model and its hypotheses were built based on the study literature. Previous studies were also used to develop the study\u2019s standards. A questionnaire was designed to collect data from a non-probability Convenience sample, where a number of (354) questionnaires, and (290) were retrieved from them, with a response rate of (81%). To ensure the reliability of the data, Cronbach’s alpha test was used, and the path analysis method and structural equation modeling were used to test hypotheses. The statistical analysis software package (AMOSv25) was used to perform confirmatory factor analysis of the model, The study reached a set of results, including: that there is a statistically significant effect at the level of significance (\u03b1 \u2264 0.05) for Customer Relationship Management on sustainable performance, and there is a positive relationship between Customer Relationship Management after (proactivity) and sustainable performance after (organizational performance), and the existence of a relationship There is a positive relationship Customer Relationship Management after (maximizing resources) and sustainable performance after (economic performance) in global industrial companies in Khartoum State. Sustainability of these companies and their continuity.<\/p>\n

Key Words: Customer Relationship Management, sustainable performance. Customer Relationship Management Organization,\u00a0 \u00a0\u00a0economic performance, Social Performance
\n<\/strong><\/p>\n

\u0627\u0644\u0645\u0642\u062f\u0645\u0629: Introduction<\/strong><\/p>\n

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\u0643\u0645\u0627 \u0633\u0627\u0647\u0645 \u0638\u0647\u0648\u0631 \u0627\u0644\u0645\u0641\u0627\u0647\u064a\u0645 \u0627\u0644\u062d\u062f\u064a\u062b\u0629 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u0645\u062b\u0644 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0641\u064a \u0628\u0644\u0648\u0631\u0629 \u0627\u0644\u0641\u0643\u0631 \u0627\u0644\u0625\u062f\u0627\u0631\u064a \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0648\u062a\u0648\u062c\u064a\u0647\u0647\u0627 \u0646\u062d\u0648 \u0627\u0644\u062a\u062d\u0648\u0644 \u0625\u0644\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u062f\u064a\u0645\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u062d\u0627\u0648\u0644\u0629 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0627\u062a \u0627\u0644\u0645\u0637\u0627\u0628\u0642\u0629 \u0644\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0644\u0645\u0648\u0627\u0635\u0641\u0627\u062a \u0627\u0644\u0642\u064a\u0627\u0633\u064a\u0629 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629 \u0628\u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629\u060c \u0648\u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0627\u0644\u062c\u0627\u062f \u0645\u0639 \u0645\u062e\u062a\u0644\u0641 \u0627\u0644\u0623\u0637\u0631\u0627\u0641 \u0630\u0627\u062a \u0627\u0644\u0645\u0635\u0644\u062d\u0629\u060c \u0648\u0627\u0644\u062a\u062d\u0644\u064a \u0628\u0627\u0644\u0642\u0636\u0627\u064a\u0627 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0648\u062f\u0645\u062c\u0647\u0627 \u0641\u064a \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0648\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u062e\u0637\u0637 \u0627\u0644\u0645\u0624\u0633\u0633\u0629\u060c \u0647\u0630\u0627 \u0645\u0627 \u0623\u062c\u0628\u0631 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u0625\u0639\u0627\u062f\u0629 \u0635\u064a\u0627\u063a\u0629 \u0646\u0634\u0627\u0637\u0627\u062a\u0647\u0627 \u0644\u062a\u0643\u0648\u0646 \u0646\u0627\u062c\u0639\u0629 \u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0627\u064b\u060c \u0645\u0644\u0627\u0626\u0645\u0629 \u0628\u064a\u0626\u064a\u0627\u064b\u060c \u0639\u0627\u062f\u0644\u0629 \u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0627\u064b\u060c \u0648\u0645\u0642\u0628\u0648\u0644\u0629 \u062b\u0642\u0627\u0641\u064a\u0627\u064b. (\u0639\u0645\u0627\u062f\u060c 2020\u0645).<\/p>\n

\u062d\u064a\u062b \u064a\u0639\u062a\u0628\u0631 \u0645\u0641\u0647\u0648\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0645\u0639\u0646\u0627\u0647 \u0627\u0644\u062d\u062f\u064a\u062b \u0645\u0641\u0647\u0648\u0645\u0627\u064b \u062c\u062f\u064a\u062f\u0627\u064b \u0646\u0633\u0628\u064a\u0627\u064b \u0625\u0644\u0627 \u0623\u0646 \u0627\u0644\u0645\u0645\u0627\u0631\u0633\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0644\u0647 \u062a\u0639\u062a\u0628\u0631 \u0633\u0627\u0628\u0642\u0629 \u0644\u0645\u0639\u0631\u0641\u062a\u0647 \u0628\u0645\u0639\u0646\u0627\u0647 \u0627\u0644\u062d\u0627\u0644\u064a \u0648\u0644\u0642\u062f \u062c\u0627\u0621\u062a \u0627\u0644\u0641\u0643\u0631\u0629 \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0644\u0647 \u0645\u0646 \u0627\u062a\u062c\u0627\u0647 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u062d\u062f\u064a\u062b \u0646\u062d\u0648 \u0627\u0644\u0625\u0647\u062a\u0645\u0627\u0645 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0627\u0639\u062a\u0628\u0627\u0631\u0647\u0645 \u0623\u0635\u0644 \u0645\u0646 \u0623\u0635\u0648\u0644 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0648\u0644\u064a\u0633 \u062c\u0645\u0647\u0648\u0631 \u0645\u0646 \u062c\u0645\u0647\u0648\u0631 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646\u060c \u0648\u0643\u0646\u062a\u064a\u062c\u0629 \u0644\u0643\u062b\u0631\u0629 \u0627\u0644\u062e\u064a\u0627\u0631\u0627\u062a \u0648\u0627\u0644\u0628\u062f\u0627\u0626\u0644 \u0623\u0645\u0627\u0645 \u0627\u0644\u0645\u0633\u062a\u0647\u0644\u0643\u064a\u0646 \u0648\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0648\u0639\u064a \u0644\u062f\u064a\u0647\u0645 \u0648\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0645\u0641\u0627\u0636\u0644\u0629 \u0639\u0646\u062f\u0647\u0645 \u0644\u0625\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0623\u062c\u0648\u062f \u0648\u0627\u0644\u0623\u0642\u0644 \u062a\u0643\u0644\u0641\u0629 \u0648\u0627\u0644\u0623\u0643\u0628\u0631 \u0642\u064a\u0645\u0629 \u0623\u0635\u0628\u062d \u0648\u0644\u0627\u0626\u0647\u0645 \u0646\u0627\u062f\u0631\u0627\u064b\u060c \u0648\u0623\u0636\u062d\u0649 \u0627\u0644\u0646\u062c\u0627\u062d \u0644\u0627 \u064a\u0643\u0645\u0646 \u0641\u064a \u0627\u0644\u0628\u062d\u062b \u0639\u0646 \u0639\u0645\u0644\u0627\u0621 \u062c\u062f\u062f \u0641\u0642\u0637 \u0648\u0644\u0643\u0646 \u0641\u064a \u0641\u0647\u0645 \u0648\u0625\u062f\u0631\u0627\u0643 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u064a\u0646 \u0648\u0627\u0644\u0625\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0645\u060c \u0648\u0623\u0646 \u0645\u0647\u0645\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u062a\u0645\u062b\u0644 \u0641\u064a \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062a\u0641\u0636\u064a\u0644\u0627\u062a\u0647\u0645\u060c \u0627\u062e\u062a\u064a\u0627\u0631 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u060c \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0631\u0628\u062d\u064a\u0646\u060c \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0648\u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0643\u0627\u0645\u0644\u0629 \u0639\u0646\u0647\u0645 \u0628\u063a\u0631\u0636 \u062a\u0637\u0648\u064a\u0631 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0648\u062a\u0637\u0648\u064a\u0631 \u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 (\u0623\u062d\u0645\u062f\u060c 2018\u0645)\u060c \u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0631\u0623\u064a\u0646\u0627 \u062f\u0631\u0627\u0633\u0629 \u0623\u062b\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645.<\/p>\n

\u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629: Statement Of the Problem<\/strong><\/p>\n

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1. \u0645\u0627 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u061f<\/p>\n

2. \u0645\u0627 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u061f<\/p>\n

\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062f\u0631\u0627\u0633\u0629: Research Objectives<\/strong><\/p>\n

\u062a\u062a\u0645\u062b\u0644 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0631\u0626\u064a\u0633\u064a \u0627\u0644\u062a\u0627\u0644\u064a: \u0628\u064a\u0627\u0646 \u0623\u062b\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645: \u0648\u064a\u062a\u0641\u0631\u0639 \u0645\u0646\u0647 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/p>\n

1\u0640 \u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 ) \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 (\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a).<\/p>\n

2\u0640 \u0628\u064a\u0627\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 ) \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 (\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a).<\/p>\n

\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629: Significant Of the Research<\/strong><\/p>\n

\u062a\u062a\u0645\u062b\u0644 \u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u0627\u0644\u0622\u062a\u064a:<\/p>\n

\u0623\u0648\u0644\u0627\u064b: \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0639\u0644\u0645\u064a\u0629:<\/strong><\/p>\n

1\u0640 \u062a\u0648\u0636\u064a\u062d \u0639\u0644\u0627\u0642\u0629 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0628\u0625\u0638\u0647\u0627\u0631 \u0645\u062a\u063a\u064a\u0631 \u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621.<\/p>\n

2\u0640 \u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0646\u0645\u0648\u0630\u062c \u0628\u0625\u0638\u0647\u0627\u0631 \u0623\u0647\u0645\u064a\u0629 \u062a\u0643\u0627\u0645\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621) \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0628\u0623\u0628\u0639\u0627\u062f\u0647 (\u0627\u0644\u0628\u0639\u062f \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u060c \u0627\u0644\u0628\u0639\u062f \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a).<\/p>\n

3. \u062a\u0642\u0648\u0645 \u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0625\u062e\u062a\u0628\u0627\u0631 \u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0641\u064a \u0635\u064a\u0627\u063a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0628\u0627\u0644\u0633\u0648\u062f\u0627\u0646.<\/p>\n

\u062b\u0627\u0646\u064a\u0627\u064b: \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u064a\u0629: <\/strong><\/p>\n

1. \u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u064a\u062a\u0648\u0642\u0639 \u0623\u0646 \u062a\u0633\u0627\u0639\u062f \u0645\u062a\u062e\u0630\u064a \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 \u0639\u0644\u0649 \u062a\u0648\u0641\u064a\u0631<\/p>\n

\u0641\u0647\u0645 \u0623\u0641\u0636\u0644 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 .<\/p>\n

2. \u062a\u0633\u0627\u0639\u062f \u0645\u062a\u062e\u0630\u064a \u0627\u0644\u0642\u0631\u0627\u0631 \u0641\u064a \u0645\u0639\u0631\u0641\u0629 \u062a\u0623\u062b\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645<\/p>\n

3. \u062a\u0633\u0627\u0647\u0645 \u0641\u064a\u0645\u0627 \u062a\u0635\u0644 \u0625\u0644\u064a\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u0646\u062a\u0627\u0626\u062c \u0648\u0645\u0627 \u0633\u0648\u0641 \u062a\u0637\u0631\u0642\u0647 \u0645\u0646 \u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0648\u062a\u0648\u0635\u064a\u0627\u062a \u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0625\u062f\u0627\u0631\u0629<\/p>\n

\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0648\u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0627\u0644\u0625\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u0627\u0644\u0648\u0627\u0642\u0639 \u0627\u0644\u0639\u0645\u0644\u064a<\/p>\n

\u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645.<\/p>\n

\u0641\u0631\u0636\u064a\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

\u062a\u0633\u0639\u0649 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0644\u0625\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0641\u0631\u0636\u064a\u0629 \u0627\u0644\u0631\u0626\u064a\u0633\u064a\u0629 \u0627\u0644\u062a\u0627\u0644\u064a\u0629: \u062a\u0648\u062c\u062f \u0639\u0644\u0627\u0642\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0628\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u060c \u0648\u062a\u062a\u0641\u0631\u0639 \u0645\u0646\u0647\u0627 \u0627\u0644\u0641\u0631\u0648\u0636 \u0627\u0644\u062a\u0627\u0644\u064a\u0629:<\/p>\n

1. \u062a\u0648\u062c\u062f \u0639\u0644\u0627\u0642\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0628\u064a\u0646 \u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a.<\/p>\n

2. \u062a\u0648\u062c\u062f \u0639\u0644\u0627\u0642\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0628\u064a\u0646 \u062a\u0646\u064a\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a.<\/p>\n

\u0646\u0638\u0631\u064a\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629: Theories<\/strong><\/p>\n

\u0646\u0638\u0631\u064a\u0629 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629:<\/strong><\/p>\n

\u062a\u0646\u0635 \u0647\u0630\u0647 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 \u0639\u0644\u0649 \u0623\u0646 \u0627\u0644\u0647\u062f\u0641 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u064a\u062a\u0645\u062b\u0644 \u0641\u064a \u062a\u0648\u0644\u064a\u062f \u0648\u062a\u0639\u0638\u064a\u0645 \u0627\u0644\u0642\u064a\u0645\u0629 \u0644\u062c\u0645\u064a\u0639 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0627\u0644\u062d \u0645\u0646 \u062d\u0645\u0644\u0629 \u0623\u0633\u0647\u0645 \u0623\u0648 \u0634\u0631\u0643\u0627\u0621\u060c \u0648\u0645\u0648\u0631\u062f\u064a\u0646\u060c \u0648\u0645\u0648\u0632\u0639\u064a\u0646\u060c \u0648\u0632\u0628\u0627\u0626\u0646\u060c \u0648\u0623\u064a\u0636\u0627\u064b \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646<\/p>\n

\u0648\u0623\u0633\u0631\u0647\u0645 \u0648\u0627\u0644\u0628\u064a\u0626\u0629 \u0627\u0644\u0645\u062d\u064a\u0637\u0629 \u0648\u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u062d\u0644\u064a \u0648\u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0643\u0643\u0644. \u0648\u062a\u0639\u062f \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0623\u062f\u0627\u0629 \u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0647\u062f\u0641 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0625\u0633\u062a\u0642\u0631\u0627\u0631 \u0627\u0644\u0633\u064a\u0627\u0633\u064a \u0648\u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a \u0648\u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0627\u0644\u0628\u064a\u0626\u064a \u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 (\u0627\u0644\u0645\u063a\u0631\u0628\u0644\u060c 2008\u0645).<\/p>\n

\u062a\u0641\u0633\u064a\u0631 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 \u0644\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

\u0643\u0645\u0627 \u0623\u0646 \u0641\u0644\u0633\u0641\u0629 \u0646\u0638\u0631\u064a\u0629 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u062a\u062a\u0645\u062b\u0644 \u0641\u064a \u0636\u0631\u0648\u0631\u0629 \u0625\u0647\u062a\u0645\u0627\u0645 \u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0628\u0643\u0644 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u062d\u0644\u0629 \u0648\u0648\u0636\u0639 \u0627\u0647\u062a\u0645\u0627\u0645\u0627\u062a\u0647\u0645 \u0641\u064a \u0627\u0644\u062d\u0633\u0628\u0627\u0646 \u062d\u062a\u0649 \u062a\u0643\u0648\u0646 \u0646\u0634\u0627\u0637\u0627\u062a \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0645\u0631\u0628\u062d\u0629 \u0645\u0627\u0644\u064a\u0627\u064b \u0648\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0627\u064b\u060c \u0648\u0623\u0646 \u0645\u0634\u0627\u0631\u0643\u0629 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0623\u0645\u0631 \u0623\u0633\u0627\u0633\u064a \u0641\u064a \u062a\u0634\u0643\u064a\u0644 \u0627\u0644\u0646\u0638\u0645 \u0648\u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0641\u0639\u0627\u0644\u0629 \u0644\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u064a \u062a\u0633\u0639\u0649 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0625\u0644\u0649 \u062a\u062d\u0642\u064a\u0642\u0647\u0627\u060c \u0648\u0623\u0646 \u062a\u0628\u0646\u064a \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0644\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0648\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0628\u064a\u0626\u064a\u0629 \u0633\u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u0625\u0646\u0639\u0643\u0627\u0633\u0627\u062a \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0639\u0644\u0649 \u0623\u0637\u0631\u0627\u0641 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 \u0627\u0644\u0645\u062e\u062a\u0644\u0641\u0648\u0646\u060c \u0643\u0645\u0627 \u064a\u0646\u0639\u0643\u0633 \u0630\u0644\u0643 \u0639\u0644\u0649 \u062e\u0644\u0642 \u0627\u0644\u0633\u0645\u0629 \u0627\u0644\u0637\u064a\u0628\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0648\u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0631\u0636\u0627 \u0644\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u062f\u0627\u062e\u0644 \u0627\u0644\u0634\u0631\u0643\u0629 \u0628\u0645\u0627 \u062a\u0642\u062f\u0645\u0647 \u0645\u0646 \u062e\u062f\u0645\u0627\u062a \u0648\u0645\u0646\u062a\u062c\u0627\u062a \u0644\u062a\u0644\u0628\u064a \u0648\u062a\u062a\u0641\u0627\u0639\u0644 \u0645\u0639 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0648\u0631\u063a\u0628\u0627\u062a \u0627\u0644\u0645\u062c\u062a\u0645\u0639\u060c \u0648\u0645\u0646 \u062b\u0645 \u064a\u0624\u062f\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0648\u0636\u0645\u0627\u0646 \u0627\u0644\u0625\u0633\u062a\u0645\u0631\u0627\u0631 \u0641\u064a \u0638\u0644 \u062d\u062f\u0629 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629.<\/p>\n

\u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629: Conceptual Framework<\/strong><\/p>\n

\u0647\u0648 \u0639\u0628\u0627\u0631\u0629 \u0639\u0646 \u062a\u062e\u064a\u0644 \u0644\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629\u060c \u0623\u0648 \u062e\u0637\u0629 \u0630\u0647\u0646\u064a\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u0641\u0627\u0647\u064a\u0645 \u062a\u0635\u0641 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0627\u0644\u0645\u0646\u0637\u0642\u064a\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a\u060c \u0648\u0628\u0646\u0627\u0621\u064b \u0639\u0644\u064a\u0647 \u064a\u062a\u0645 \u0634\u0631\u062d \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639 \u0648\u0627\u0644\u0645\u0633\u062a\u0642\u0644 (\u0623\u0648\u0645\u0627 \u0633\u064a\u0643\u0627\u0631\u0627\u0646)\u060c \u0627\u0633\u062a\u0646\u062f \u062a\u0643\u0648\u064a\u0646 \u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0645\u0633\u062d \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0648\u0645\u0627 \u0641\u064a\u0647\u0627 \u0645\u0646 \u0641\u062c\u0648\u0627\u062a \u0628\u062d\u062b\u064a\u0629\u060c \u0628\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 \u0623\u0639\u0644\u0627\u0647 \u0648\u0645\u0646 \u062e\u0644\u0627\u0644 \u0630\u0644\u0643 \u062a\u0645 \u0627\u0644\u062a\u0648\u0635\u0644 \u0625\u0644\u0649 \u0646\u0645\u0648\u0630\u062c \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u0648\u0636\u062d \u0623\u062f\u0646\u0627\u0647:<\/p>\n

\u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u0645\u0633\u062a\u0642\u0644<\/strong><\/p>\n

\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><\/p>\n

\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n

H111<\/p>\n

\u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639 <\/strong><\/p>\n

\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 <\/strong><\/p>\n

\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a<\/p>\n

\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a<\/p>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0631\u0627\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0645\u0646\u0647\u062c\u064a\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629: The research methodology <\/strong><\/p>\n

\u0627\u062a\u0628\u0639\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u0646\u0647\u062c \u0627\u0644\u0648\u0635\u0641\u064a \u0644\u0623\u0646\u0647 \u064a\u062a\u0646\u0627\u0633\u0628 \u0645\u0639 \u0627\u0644\u0638\u0627\u0647\u0631\u0629 \u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u0628\u062d\u062b\u060c \u0648\u0627\u0644\u0630\u064a \u064a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0648\u0635\u0641 \u062e\u0635\u0627\u0626\u0635 \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u0631\u0627\u062f \u062f\u0631\u0627\u0633\u062a\u0647 \u0648\u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u062a\u0645\u062b\u0644\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0643\u0645\u062a\u063a\u064a\u0631 \u0645\u0633\u062a\u0642\u0644\u060c \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0643\u0645\u062a\u063a\u064a\u0631 \u062a\u0627\u0628\u0639 \u064a\u0642\u0648\u0645 \u0647\u0630\u0627 \u0627\u0644\u0645\u0646\u0647\u062c \u0639\u0644\u0649 \u062a\u0641\u0633\u064a\u0631 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u0642\u0627\u0626\u0645 \u0644\u0644\u0638\u0627\u0647\u0631\u0629 \u0623\u0648 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u062f\u064a\u062f \u0638\u0631\u0648\u0641\u0647\u0627 \u0648\u0623\u0628\u0639\u0627\u062f\u0647\u0627 \u0648\u062a\u0648\u0635\u064a\u0641 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0628\u064a\u0646\u0647\u0627 \u0628\u0647\u062f\u0641 \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0623\u0633\u0644\u0648\u0628 \u0639\u0644\u0645\u064a \u062f\u0642\u064a\u0642 \u0648\u0645\u062a\u0643\u0627\u0645\u0644 \u0644\u0644\u0638\u0627\u0647\u0631\u0629 \u0623\u0648 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0643\u0645\u0627 \u064a\u0642\u0648\u0645 \u0639\u0644\u0649 \u0627\u0644\u062d\u0642\u0627\u0626\u0642 \u0627\u0644\u0645\u0631\u062a\u0628\u0637\u0629 \u0628\u0647\u0627 \u062d\u064a\u062b \u0644\u0627 \u064a\u0642\u062a\u0635\u0631 \u0647\u0630\u0627 \u0627\u0644\u0645\u0646\u0647\u062c \u0639\u0644\u0649 \u0639\u0645\u0644\u064a\u0629 \u0648\u0635\u0641 \u0627\u0644\u0638\u0627\u0647\u0631\u0629 \u0648\u0625\u0646\u0645\u0627 \u064a\u0634\u0645\u0644 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0642\u064a\u0627\u0633\u0647\u0627 \u0648\u062a\u0641\u0633\u064a\u0631\u0647\u0627 \u0648\u0627\u0644\u062a\u0648\u0635\u0644 \u0627\u0644\u0649 \u062a\u0648\u0635\u064a\u0641 \u062f\u0642\u064a\u0642 \u0644\u0644\u0638\u0627\u0647\u0631\u0629 \u0623\u0648 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0646\u062a\u0627\u0626\u062c\u0647\u0627.<\/strong><\/p>\n

\u0645\u0635\u0627\u062f\u0631 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/strong>:<\/p>\n

\u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0635\u062f\u0631\u064a\u0646 \u0644\u062c\u0645\u0639 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a:<\/p>\n

\u0623\/ \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u062b\u0627\u0646\u0648\u064a\u0629:<\/strong><\/p>\n

\u064a\u062a\u062c\u0647 \u0627\u0644\u062f\u0627\u0631\u0633 \u0641\u064a \u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u0627\u0637\u0627\u0631 \u0627\u0644\u0646\u0638\u0631\u064a \u0644\u0644\u0628\u062d\u062b \u0639\u0646 \u0637\u0631\u064a\u0642 \u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062b\u0627\u0646\u0648\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u062a\u0645\u062b\u0644 \u0641\u064a: ( \u0627\u0644\u0643\u062a\u0628 \u060c \u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0627\u0644\u0623\u062c\u0646\u0628\u064a\u0629 \u0648\u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0630\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u060c \u0648\u0627\u0644\u062f\u0648\u0631\u064a\u0627\u062a\u060c \u0648\u0627\u0644\u0645\u0642\u0627\u0644\u0627\u062a\u060c \u0648\u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631\u060c \u0648\u0627\u0644\u0628\u062d\u0648\u062b \u0648\u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0633\u0627\u0628\u0642\u0629 \u0627\u0644\u062a\u064a \u062a\u0637\u0631\u0642\u062a \u0644\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u0648\u0627\u0644\u0628\u062d\u062b \u0648\u0627\u0644\u0645\u0637\u0627\u0644\u0639\u0629 \u0641\u064a \u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u0627\u0646\u062a\u0631\u0646\u062a).<\/p>\n

\u0628\/ \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u0623\u0648\u0644\u064a\u0629<\/strong>:<\/p>\n

\u0644\u0645\u0639\u0627\u0644\u062c\u0629 \u0627\u0644\u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u062a\u062d\u0644\u064a\u0644\u064a\u0629 \u0644\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u0628\u062d\u062b \u064a\u0644\u062c\u0623 \u0627\u0644\u062f\u0627\u0631\u0633 \u0627\u0644\u0649 \u062c\u0645\u0639 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0643\u0623\u062f\u0627\u0629 \u0631\u0626\u064a\u0633\u064a\u0629 \u0644\u0644\u0628\u062d\u062b\u060c \u0648 \u062a\u0635\u0645\u0645 \u062e\u0635\u064a\u0635\u0627\u064b \u0644\u0647\u0630\u0627 \u0627\u0644\u063a\u0631\u0636 \u0648\u062a\u0648\u0632\u0639 \u0639\u0644\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629 \u0639\u0644\u0649 \u0627\u062e\u062a\u0644\u0627\u0641 \u0645\u0633\u062a\u0648\u064a\u0627\u062a\u0647\u0645 \u0627\u0644\u0648\u0638\u064a\u0641\u064a\u0629.<\/p>\n

\u062d\u062f\u0648\u062f \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

– \u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629: <\/strong>\u0631\u0643\u0632\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0635\u0646\u0627\u0639\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 \u0645\u0645\u062b\u0644\u064a\u0646 \u0641\u064a (\u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0639\u0627\u0645\u060c \u0646\u0627\u0626\u0628 \u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0639\u0627\u0645\u060c \u0631\u0624\u0633\u0627\u0621 \u0627\u0644\u0623\u0642\u0633\u0627\u0645\u060c \u0648\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646)<\/p>\n

– \u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0645\u0643\u0627\u0646\u064a\u0629:<\/strong> \u0631\u0643\u0632\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645<\/p>\n

\u0627\u0644\u062d\u062f\u0648\u062f \u0627\u0644\u0632\u0645\u0627\u0646\u064a\u0629: <\/strong>\u062a\u0645 \u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u0627\u0644\u0641\u062a\u0631\u0629 (2022\u0645).<\/strong><\/p>\n

\u0647\u064a\u0643\u0644 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

\u062a\u062a\u0643\u0648\u0646 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u0645\u0642\u062f\u0645\u0629 \u0648\u062b\u0644\u0627\u062b\u0629 \u0645\u062d\u0627\u0648\u0631 \u0648\u062e\u0627\u062a\u0645\u0629 \u0648\u062a\u062a\u0645\u062b\u0644 \u0641\u064a \u0627\u0644\u0622\u062a\u064a:<\/p>\n

\u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u0623\u0648\u0644: <\/strong>\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n

\u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u062b\u0627\u0646\u064a: <\/strong>\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645<\/p>\n

\u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u062b\u0627\u0644\u062b: <\/strong>\u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629<\/p>\n

\u0627\u0644\u062e\u0627\u062a\u0645\u0629: <\/strong>\u062a\u0634\u062a\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a<\/p>\n

\u0645\u0641\u0627\u0647\u064a\u0645 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

\u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u0623\u0648\u0644: \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 customer Relationship management<\/strong><\/p>\n

\u0647\u064a \u062a\u0644\u0643 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0631\u0643\u0632 \u0639\u0644\u0649 \u0632\u064a\u0627\u062f\u0629 \u0642\u062f\u0631\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0644\u0628\u0646\u0627\u0621 \u0648\u062a\u062f\u0639\u064a\u0645 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0631\u0628\u062d\u064a\u0646 \u0648\u0645\u0639\u0631\u0641\u0629 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062d\u0627\u0644\u064a\u0629 \u0648\u0641\u0647\u0645\u0647\u0627 \u0648\u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u0641\u0636\u0644\u0647\u0627 \u0641\u064a \u0627\u0644\u0633\u0627\u0628\u0642 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u064a \u064a\u062d\u062a\u0627\u062c\u0647\u0627 \u0641\u064a \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644\u060c \u0648\u0643\u064a\u0641\u064a\u0629 \u0632\u064a\u0627\u062f\u0629 \u062e\u0628\u0631\u062a\u0647 \u0641\u064a \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0645\u0645\u0627 \u064a\u0624\u062f\u064a \u0627\u0644\u0649 \u0627\u0644\u0625\u0631\u062a\u064a\u0627\u062d \u0648\u0627\u0644\u0631\u0636\u0627 \u0641\u064a \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0627\u0644\u0648\u0635\u0648\u0644 \u0627\u0644\u0649 \u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0648\u0644\u0627\u0621 Bruhn,(2003)<\/p>\n

\u0648\u0645\u0646 \u0623\u0647\u0645 \u0623\u0628\u0639\u0627\u062f \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621: <\/strong><\/p>\n

\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621Customer Relationship Management Orgnization <\/strong><\/p>\n

\u0625\u0646 \u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0639\u0646\u064a \u0641\u064a \u0627\u0644\u0623\u0633\u0627\u0633 \u0627\u0644\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062c\u0630\u0631\u064a\u0629 \u0641\u064a \u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u064a\u062a\u0645 \u0628\u0647\u0627 \u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629\u060c \u0648\u0625\u0632\u0627\u0621 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0648\u062a\u0647\u062f\u0641 \u0644\u062c\u0639\u0644 \u0627\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u0628\u0627\u062f\u0644\u064a\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062c\u0632\u064a\u0629 \u0648\u062a\u0634\u0645\u0644 \u0627\u0644\u0625\u0639\u062a\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0631\u0626\u064a\u0633\u0629 \u0644\u062a\u063a\u064a\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0629: \u0627\u0644\u0625\u0644\u062a\u0632\u0627\u0645 \u0628\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0645\u0624\u0633\u0633\u0629\u060c \u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0648\u062a\u062f\u0631\u064a\u0628\u0647\u0645 \u0648\u0632\u064a\u0627\u062f\u0629 \u0643\u0641\u0627\u0621\u062a\u0647\u0645 \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0649 \u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u0646\u0638\u0631 \u0628\u0647\u064a\u0643\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0648\u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0630\u064a \u064a\u0645\u062b\u0644\u0647 \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0644\u0630\u064a \u064a\u062a\u0636\u0645\u0646 \u0648\u062c\u0648\u062f\u0647 \u0641\u064a \u0623\u0639\u0644\u0649 \u0627\u0644\u0647\u0631\u0645. \u0637\u0627\u0644\u0628\u060c2014\u0645<\/p>\n

\u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u062b\u0627\u0646\u064a: \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645:<\/strong><\/p>\n

\u064a\u0623\u062a\u064a \u0645\u0641\u0647\u0648\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0645\u0646 \u0641\u0643\u0631\u0629 \u0623\u062e\u0630\u062a \u0645\u0646 \u062a\u0642\u0631\u064a\u0631 \u0627\u0644\u0623\u0645\u0645 \u0627\u0644\u0645\u062a\u062d\u062f\u0629 \u0639\u0627\u0645 (1987) \u0628\u0639\u0646\u0648\u0627\u0646 \u0645\u0633\u062a\u0642\u0628\u0644\u0646\u0627 \u0627\u0644\u0645\u0634\u062a\u0631\u0643\u060c \u0627\u0644\u0630\u064a \u064a\u0633\u062a\u0646\u062f \u0639\u0644\u0649 \u0623\u0646 \u0627\u0644\u0645\u0633\u062a\u0642\u0628\u0644 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a \u064a\u0631\u062a\u0628\u0637 \u0628\u0635\u062d\u0629 \u0648\u0633\u0644\u0627\u0645\u0629 \u0627\u0644\u0646\u0638\u0645 \u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629 (Dobrin,et al, 2012,312-313) \u0648\u0642\u062f \u0638\u0647\u0631 \u0645\u0641\u0647\u0648 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0641\u064a \u0623\u062f\u0628\u064a\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0645\u0646 \u0623\u062c\u0644 \u062a\u0637\u0648\u064a\u0631 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0648\u062a\u0642\u062f\u064a\u0645 \u062a\u0642\u0627\u0631\u064a\u0631 \u062d\u0648\u0644 \u0645\u0633\u0624\u0648\u0644\u064a\u062a\u0647\u0627 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0628\u064a\u0626\u064a\u0629 \u0625\u0644\u0649 \u0645\u062e\u062a\u0644\u0641 \u0623\u0637\u0631\u0627\u0641 \u0623\u0635\u062d\u0627\u0628 \u0627\u0644\u0645\u0635\u0644\u062d\u0629 (\u0633\u0627\u0631\u0629\u060c \u0625\u0644\u0647\u0627\u0645\u060c 2020\u060c \u0635 505)<\/p>\n

\u0648\u064a\u0639\u0631\u0641( <\/strong>Reynaud ) \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0623\u0628\u0639\u0627\u062f\u0647 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0628\u064a\u0626\u064a\u0629 \u0639\u0644\u0649 \u0623\u0646\u0647 \u062a\u062c\u0645\u064a\u0639 \u0644\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a \u0648\u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0627\u0644\u0628\u064a\u0626\u064a \u0641\u064a \u0627\u0637\u0627\u0631 \u0634\u0627\u0645\u0644 \u0648\u0643\u0644\u064a \u064a\u0633\u0639\u0649 \u0644\u0625\u0646\u062f\u0645\u0627\u062c \u0627\u0644\u0623\u062f\u0627\u0621 \u0641\u064a \u0646\u0647\u062c \u0634\u0645\u0648\u0644\u064a \u0628\u062d\u064a\u062b \u064a\u0646\u0637\u0648\u064a \u0639\u0644\u0649 \u0627\u0644\u062a\u0645\u0627\u0633\u0643 \u0648\u0627\u0644\u062a\u0643\u0627\u0645\u0644 \u0628\u064a\u0646 \u0627\u0644\u0623\u0628\u0639\u0627\u062f \u0627\u0644\u062b\u0644\u0627\u062b\u0629 (\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0628\u064a\u0626\u0629) \u0628\u0648\u0627\u0633\u0637\u0629 \u0646\u0645\u0627\u0630\u062c \u0633\u0628\u0628\u064a\u0629 \u062a\u0631\u0628\u0637 \u0628\u064a\u0646 \u0645\u062e\u062a\u0644\u0641 \u0647\u0630\u0647 \u0627\u0644\u0623\u0628\u0639\u0627\u062f (\u0639\u0645\u0627\u0631\u0629 \u060c2019).<\/p>\n

\u0623\u0628\u0639\u0627\u062f \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645:<\/strong><\/p>\n

– \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a:<\/strong> economic performance<\/strong><\/p>\n

\u064a\u0639\u062a\u0628\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a \u062c\u0648\u0647\u0631 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0648\u0639\u0645\u0648\u062f\u0647 \u0627\u0644\u0641\u0642\u0631\u064a\u060c \u0641\u0647\u0648 \u0628\u0645\u062b\u0627\u0628\u0629 \u0627\u0644\u062d\u062c\u0631 \u0627\u0644\u0623\u0633\u0627\u0633\u064a \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0644\u0643\u0644 \u0645\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a \u0648\u0627\u0644\u0628\u064a\u0626\u064a\u060c \u0648\u064a\u0639\u0631\u0641 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a \u0628\u0623\u0646\u0647 \u064a\u062a\u0645\u062b\u0644 \u0641\u064a \u062a\u0644\u0628\u064a\u0629 \u0645\u062e\u062a\u0644\u0641 \u062d\u0627\u062c\u064a\u0627\u062a \u0627\u0644\u0632\u0628\u0627\u0626\u0646 \u0639\u0646 \u0637\u0631\u064a\u0642 \u062e\u0644\u0642 \u0627\u0644\u0642\u064a\u0645 \u0644\u0647\u0645\u060c \u0648\u0648\u0641\u0642 \u0634\u0631\u0648\u0637 \u0627\u0644\u0648\u0642\u062a \u0648\u0627\u0644\u062a\u0643\u0644\u0641\u0629 \u0648\u0627\u0644\u062c\u0648\u062f\u0629\u060c \u0643\u0645\u0627 \u0639\u0631\u0641\u0647 (ourguignon) \u0639\u0644\u0649 \u0623\u0646\u0647 \u062a\u062d\u0642\u064a\u0642 \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0645\u0647\u0645\u0627 \u0643\u0627\u0646\u062a \u0637\u0628\u064a\u0639\u0629 \u0648\u062a\u0646\u0648\u0639 \u0647\u0630\u0647 \u0627\u0644\u0623\u0647\u062f\u0627\u0641\u060c \u0633\u0648\u0627\u0621 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u0639\u0646\u0649 \u0627\u0644\u0636\u064a\u0642 (\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0648\u0627\u0644\u062a\u062d\u0635\u064a\u0644) \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u0639\u0646\u0649 \u0627\u0644\u0639\u0627\u0645 \u0644\u0644\u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0624\u062f\u064a \u0625\u0644\u0649 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0641\u0639\u0644 (\u0639\u0645\u0627\u062f\u060c 2020).<\/p>\n

– \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a Social Performance <\/strong><\/p>\n

\u064a\u0639\u0631\u0641 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a \u0639\u0644\u0649 \u0623\u0646\u0647 \u0627\u0644\u062a\u0631\u062c\u0645\u0629 \u0627\u0644\u0641\u0639\u0644\u064a\u0629 \u0644\u0644\u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0628\u0645\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0627\u0644\u0642\u064a\u0645 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0627\u0644\u0645\u0642\u0628\u0648\u0644\u0629 (Leonard, (2009<\/p>\n

\u0643\u0645\u0627 \u064a\u0639\u0631\u0641 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a \u0628\u0623\u0646\u0647 \u0646\u062c\u0627\u062d \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0641\u064a \u062a\u062d\u0642\u064a\u0642 \u0623\u0647\u062f\u0627\u0641\u0647\u0627 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0648\u0627\u0644\u0645\u062d\u062f\u062f\u0629 \u0633\u0644\u0641\u0627\u064b\u060c \u062d\u064a\u062b \u064a\u0642\u0633\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0625\u0644\u0649 \u0642\u0633\u0645\u064a\u0646: \u062f\u0627\u062e\u0644\u064a \u064a\u0631\u062a\u0628\u0637 \u0628\u0627\u0644\u0645\u0627\u0644\u0643\u064a\u0646 \u0648\u0627\u0644\u0639\u0645\u0627\u0644\u060c \u0648\u062e\u0627\u0631\u062c\u064a \u064a\u0631\u062a\u0628\u0637 \u0628\u0627\u0644\u0632\u0628\u0627\u0626\u0646 \u0648\u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0645\u062d\u0644\u064a \u0648\u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0648\u0630\u0648\u064a \u0627\u0644\u0625\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 (\u0648\u0647\u064a\u0628\u0629\u060c 2014\u0645).<\/p>\n

\u0627\u0644\u0645\u062d\u0648\u0631 \u0627\u0644\u062b\u0627\u0644\u062b: \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629: <\/strong><\/p>\n

\u0623\u0648\u0644\u0627\u064b: \u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 Population of the study<\/strong><\/p>\n

\u064a\u0642\u0635\u062f \u0628\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u0628\u062d\u062b \u0627\u0644\u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0643\u0644\u064a\u0629 \u0645\u0646 \u0627\u0644\u0639\u0646\u0627\u0635\u0631 \u0627\u0644\u062a\u064a \u064a\u0633\u0639\u0649 \u0627\u0644\u0628\u0627\u062d\u062b \u0623\u0646 \u064a\u0639\u0645\u0645 \u0639\u0644\u064a\u0647\u0627 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0630\u0627\u062a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0627\u0644\u0645\u062f\u0631\u0648\u0633\u0629\u060c \u0648\u064a\u0645\u062b\u0644 \u0645\u062c\u062a\u0645\u0639 \u0647\u0630\u0647 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0645\u0646 \u0639\u062f\u062f \u0645\u0646 \u0645\u062f\u0631\u0627\u0621 \u0627\u0644\u0625\u062f\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0644\u064a\u0627 \u0648\u0627\u0644\u0648\u0633\u0637\u0649 \u0648\u0627\u0644\u062a\u0646\u0641\u064a\u0630\u064a\u0629 \u0648\u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0641\u064a \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0635\u0646\u0627\u0639\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 \u0648\u0628\u0644\u063a \u0639\u062f\u062f \u0647\u0630\u0647 \u0627\u0644\u0642\u0637\u0627\u0639\u0627\u062a (6) \u0642\u0637\u0627\u0639\u0627\u062a \u0648\u0644\u0642\u062f \u0623\u062e\u062a\u064a\u0631\u062a \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0645\u0645\u062b\u0644\u0629 \u0644\u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0627\u0644\u0630\u064a \u064a\u062a\u0643\u0648\u0646 \u0645\u0646 (290) \u0645\u0641\u0631\u062f\u0629 \u062a\u0641\u0627\u0635\u064a\u0644\u0647\u0627 \u0643\u0627\u0644\u0622\u062a\u064a: \u062c\u0627\u0621 \u0623\u0639\u0644\u0649 \u0645\u0639\u062f\u0644 \u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0623\u063a\u0630\u064a\u0629 \u0628\u0644\u063a \u0639\u062f\u062f\u0647\u0645 (119) \u0645\u0633\u062a\u062c\u064a\u0628 \u0628\u0646\u0633\u0628\u0629 (41%) \u0648\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0647\u0646\u062f\u0633\u064a\u0629 (72) \u0645\u0633\u062a\u062c\u064a\u0628 \u0628\u0646\u0633\u0628\u0629 (%24.8) \u0648\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0628\u062a\u0631\u0648\u0643\u064a\u0645\u0627\u0648\u064a\u0627\u062a \u0628\u0644\u063a \u0639\u062f\u062f\u0647\u0645 (55) \u0645\u0633\u062a\u062c\u064a\u0628 \u0628\u0646\u0633\u0628\u0629 (19%) \u0648\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0639\u062f\u0646\u064a\u0629 \u0628\u0644\u063a \u0639\u062f\u062f\u0647\u0645 (3) \u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0628\u0646\u0633\u0628\u0629 (3%) \u0648\u0639\u062f\u062f \u0648\u0627\u062d\u062f \u0645\u0633\u062a\u062c\u064a\u0628 \u064a\u0645\u062b\u0644 \u0642\u0637\u0627\u0639 \u0627\u0644\u062c\u0644\u0648\u062f \u0648\u0627\u0644\u0645\u062f\u0627\u0628\u063a \u0628\u0646\u0633\u0628\u0629 (1%) \u0648\u0623\u062e\u0631\u0649 \u0639\u062f\u062f (40) \u0645\u0633\u062a\u062c\u064a\u0628 \u0628\u0646\u0633\u0628\u0629 (13.8)<\/p>\n

\u062b\u0627\u0646\u064a\u0627\u064b: \u0639\u064a\u0646\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/strong><\/p>\n

\u0623\u0648\u0644\u0627\u064b: \u062a\u0645 \u062a\u0648\u0632\u064a\u0639 \u0639\u062f\u062f (36) \u0625\u0633\u062a\u0628\u064a\u0627\u0646 \u0644\u0628\u0639\u0636 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645\u060c \u0648\u062a\u0645 \u0625\u0633\u062a\u0631\u062f\u0627\u062f (30) \u0625\u0633\u062a\u0628\u064a\u0627\u0646 \u060c \u0648\u0642\u062f \u0623\u062c\u0631\u0649 \u0639\u0644\u064a\u0647\u0627 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a \u0628\u063a\u0631\u0636 \u0627\u0644\u062a\u062d\u0642\u0642 \u0645\u0646 \u0635\u062f\u0642 \u0648\u062b\u0628\u0627\u062a \u0627\u0644\u0625\u0633\u062a\u0628\u0627\u0646\u0629.<\/p>\n

\u062b\u0627\u0646\u064a\u0627\u064b: \u0627\u0644\u0639\u064a\u0646\u0629 \u0627\u0644\u062a\u064a \u0623\u062c\u0631\u064a\u062a \u0639\u0644\u064a\u0647\u0627 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u062a\u0645 \u0625\u062e\u062a\u064a\u0627\u0631 \u0645\u0641\u0631\u062f\u0627\u062a\u0647\u0627 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0639\u064a\u0646\u0629 \u063a\u064a\u0631 \u0627\u0644\u0625\u062d\u062a\u0645\u0627\u0644\u064a\u0629 (\u0627\u0644\u0645\u064a\u0633\u0631\u0629) \u0648\u0625\u0639\u062a\u0645\u062f\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0648\u0630\u0644\u0643 \u0644\u062a\u0646\u0627\u0633\u0628\u0629 \u0645\u0639 \u0637\u0628\u064a\u0639\u0629 \u0645\u062c\u062a\u0645\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629\u060c \u062d\u064a\u062b \u062a\u0645 \u062a\u0648\u0632\u064a\u0639 \u0639\u062f\u062f (354) \u0625\u0633\u062a\u0628\u064a\u0627\u0646 \u0648\u0623\u0633\u062a\u0631\u062f \u0645\u0646\u0647\u0627 (300) \u0628\u0646\u0633\u0628\u0629 (85%) \u0648\u0627\u0644\u0635\u0627\u0644\u062d\u0629 \u0644\u0644\u062a\u062d\u0644\u064a\u0644 \u0639\u062f\u062f\u0647\u0627 (290) \u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0628\u0646\u0633\u0628\u0629 (81%) \u0648\u062a\u0645\u062b\u0644 \u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0641\u064a (\u0645\u062f\u064a\u0631 \u0639\u0627\u0645 \u060c \u0646\u0627\u0626\u0628 \u0627\u0644\u0645\u062f\u064a\u0631 \u0627\u0644\u0639\u0627\u0645 \u060c \u0645\u062f\u064a\u0631 \u0625\u062f\u0627\u0631\u0629 \u060c \u0631\u0626\u064a\u0633 \u0642\u0633\u0645 \u0648\u0645\u0648\u0638\u0641)<\/p>\n

\u062b\u0627\u0644\u062b\u0627\u064b: \u0627\u0644\u0623\u0633\u0627\u0644\u064a\u0628 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u0629:<\/strong><\/p>\n

\u0625\u0639\u062a\u0645\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0641\u064a \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a \u0639\u0644\u0649 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u062d\u0632\u0645 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a\u0629 (SPSS v25)<\/p>\n

\u0648(AMOSv 25) \u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u0648\u0644\u0625\u062e\u062a\u0628\u0627\u0631 \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0642\u0627\u064a\u064a\u0633 \u062a\u0645 \u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0645\u0639\u0627\u0645\u0644 \u0623\u0644\u0641\u0627\u0643\u0631\u0648\u0646\u0628\u0627\u062e \u0648\u0647\u0648 \u0645\u0646 \u0623\u0643\u062b\u0631 \u0627\u0644\u0625\u062e\u062a\u0628\u0627\u0631\u0627\u062a \u0634\u064a\u0648\u0639\u0627\u064b \u0644\u0642\u064a\u0627\u0633 \u0627\u0644\u062a\u0646\u0627\u0633\u0642 \u0628\u064a\u0646 \u0645\u0643\u0648\u0646\u0627\u062a \u0627\u0644\u0645\u0642\u064a\u0627\u0633\u060c \u0648\u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0625\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0625\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u062a\u064a \u062a\u0635\u0641 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0648\u0627\u0644\u0625\u062e\u062a\u0644\u0627\u0641 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u064a\u0633 \u0643\u0644 \u0645\u062a\u063a\u064a\u0631\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0644\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u062a\u0648\u0643\u064a\u062f\u064a \u0644\u0625\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0641\u0631\u0636\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0648\u062c\u0648\u062f \u0623\u0648 \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0643\u0627\u0645\u0646\u0629. \u0643\u0645\u0627 \u062a\u0645 \u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0642\u064a\u0627\u0633 \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a \u0648\u0627\u0644\u0625\u0646\u062d\u0631\u0627\u0641\u0627\u062a \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u062a\u062c\u0627\u0646\u0633 \u0628\u064a\u0646 \u0625\u062c\u0627\u0628\u0627\u062a \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 \u0639\u0646 \u062c\u0645\u064a\u0639 \u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a. \u0648\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u0631\u062a\u0628\u0627\u0637 \u0628\u0647\u062f\u0641 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0627\u0644\u0625\u0631\u062a\u0628\u0627\u0637\u064a\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a\u060c \u0648\u0644\u0625\u062e\u062a\u0628\u0627\u0631 \u0641\u0631\u0636\u064a\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u062a\u0645 \u0627\u0644\u0625\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0645\u0633\u0627\u0631 \u0648\u0646\u0645\u0630\u062c\u0629 \u0627\u0644\u0645\u0639\u0627\u062f\u0644\u0629 \u0627\u0644\u0628\u0646\u0627\u0626\u064a\u0629 \u0648\u0647\u0648 \u0646\u0645\u0637 \u0645\u0641\u062a\u0631\u0636 \u0644\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u062e\u0637\u064a\u0629 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0643\u0627\u0645\u0646\u0629 \u0648\u0627\u0644\u0645\u0634\u0627\u0647\u062f\u0629\u060c \u0628\u0645\u0639\u0646\u0649 \u0623\u0648\u0633\u0639 \u062a\u0645\u062b\u0644 \u0646\u0645\u0630\u062c\u0629 \u0627\u0644\u0645\u0639\u0627\u062f\u0644\u0629 \u0627\u0644\u0628\u0646\u0627\u0626\u064a\u0629 \u062a\u0631\u062c\u0645\u0627\u062a \u0644\u0633\u0644\u0633\u0644\u0629 \u0645\u0646 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0633\u0628\u0628 \u0648\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0645\u0641\u062a\u0631\u0636\u0629 \u0628\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a\u060c \u0648\u0628\u0627\u0644\u062a\u062d\u062f\u064a\u062f \u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0633\u0644\u0648\u0628 \u0627\u0644\u0645\u0633\u0627\u0631 \u0644\u0645\u0627 \u064a\u062a\u0645\u062a\u0639 \u0628\u0647 \u0647\u0630\u0627 \u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0645\u0646 \u0639\u062f\u0629 \u0645\u0632\u0627\u064a\u0627 \u062a\u062a\u0646\u0627\u0633\u0628 \u0645\u0639 \u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/p>\n

\u0631\u0627\u0628\u0639\u0627\u064b: \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0648\u0635\u0641\u064a \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629:<\/strong><\/p>\n

\u0627\u062d\u062a\u0648\u062a \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0639\u0644\u0649 \u0633\u0628\u0639\u0629 \u0639\u0646\u0627\u0635\u0631 \u0647\u064a:<\/p>\n

1. \u0627\u0644\u0646\u0648\u0639: <\/strong>\u0646\u062c\u062f \u0623\u0646 \u063a\u0627\u0644\u0628\u064a\u0629 \u0627\u0644\u0645\u0628\u062d\u0648\u062b\u064a\u0646 \u0645\u0646 \u0627\u0644\u0630\u0643\u0648\u0631 \u0628\u0644\u063a\u062a \u0646\u0633\u0628\u0629 76.2)%)\u060c \u0628\u064a\u0646\u0645\u0627 \u0628\u0644\u063a\u062a \u0646\u0633\u0628\u0629 \u0627\u0644\u0625\u0646\u0627\u062b 23.8)%).<\/p>\n

2. \u0627\u0644\u0641\u0626\u0647 \u0627\u0644\u0639\u0645\u0631\u064a\u0629: <\/strong>\u0646\u062c\u062f \u0623\u0646 \u063a\u0627\u0644\u0628\u064a\u0629 \u0627\u0644\u0645\u0628\u062d\u0648\u062b\u064a\u0646 \u0645\u0646 \u0627\u0644\u0641\u0626\u0627\u062a \u0627\u0644\u0639\u0645\u0631\u064a\u0629 \u0645\u0646 25)) \u0648\u0627\u0642\u0644 \u0645\u0646 (35) \u0633\u0646\u0629 \u0628\u0644\u063a\u062a \u0646\u0633\u0628\u062a\u0647\u0645 (48.6%) \u0648\u0645\u064635 \u0648\u0627\u0642\u0644 \u0645\u0646 45 \u0633\u0646\u0629 \u0628\u0644\u063a\u062a \u0646\u0633\u0628\u0629 24.1)%)\u060c \u0648\u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u0639\u0645\u0631\u064a\u0629 \u0645\u0646 45\u0648\u0627\u0642\u0644 \u0645\u0646 55 \u0628\u0644\u063a\u062a \u0646\u0633\u0628\u062a\u0647\u0645 (12.8%) \u060c \u0623\u0642\u0644 \u0645\u0646 25 \u0628\u0644\u063a\u062a \u0646\u0633\u0628\u0629 10.3)%) \u0648\u0627\u0644\u0641\u0626\u0629 \u0645\u0646 55 \u0641\u0623\u0643\u062b\u0631 \u0628\u0644\u063a\u062a 4.1)%)<\/p>\n

3. \u0627\u0644\u0645\u0624\u0647\u0644 \u0627\u0644\u0639\u0644\u0645\u064a: <\/strong>\u064a\u062a\u0636\u062d \u0623\u0646 \u063a\u0627\u0644\u0628\u064a\u0629 \u0627\u0644\u0645\u0628\u062d\u0648\u062b\u064a\u0646 \u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u0645\u0624\u0647\u0644 \u0627\u0644\u0639\u0644\u0645\u064a \u0647\u0645 \u062c\u0627\u0645\u0639\u064a \u0648\u064a\u0645\u062b\u0644\u0648\u0627 68.6)%) \u0628\u064a\u0646\u0645\u0627 \u0634\u0643\u0644 \u0627\u0644\u0645\u0624\u0647\u0644 \u0641\u0648\u0642 \u0627\u0644\u062c\u0627\u0645\u0639\u064a 21)%) \u0643\u0645\u0627 \u0628\u0644\u063a \u0627\u0644\u0645\u0624\u0647\u0644 \u062f\u0648\u0646 \u0627\u0644\u062c\u0627\u0645\u0639\u064a (10.7%)<\/p>\n

4. \u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a: <\/strong>\u064a\u062a\u0636\u062d \u0623\u0646 \u063a\u0627\u0644\u0628\u064a\u0629 \u0627\u0644\u0645\u0628\u062d\u0648\u062b\u064a\u0646 \u0645\u0646 \u062d\u064a\u062b \u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a \u064a\u0645\u062b\u0644\u0648\u0627 63.6% \u0645\u0646 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 \u0643\u0627\u0646\u0648 \u0645\u0648\u0638\u0641\u064a\u0646 \u064814.8)%) \u0645\u062f\u0631\u0627\u0621 \u0625\u062f\u0627\u0631\u0627\u062a \u0648 13.4)%) \u064a\u0645\u062b\u0644\u0648\u0627 \u0631\u0624\u0633\u0627\u0621 \u0623\u0642\u0633\u0627\u0645 \u060c \u0628\u064a\u0646\u0645\u0627 3.4)%) \u0643\u0627\u0646\u0648\u0627 \u0645\u062f\u0631\u0627\u0621 \u0639\u0627\u0645\u064a\u0646 \u0648(%2.4) \u0645\u062f\u0631\u0627\u0621 \u0641\u0631\u0648\u0639 \u060c \u06481.4)%) \u0646\u0648\u0627\u0628 \u0627\u0644\u0645\u062f\u0631\u0627\u0621.<\/p>\n

5. \u0645\u0644\u0643\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629:<\/strong> \u064a\u062a\u0636\u062d \u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0645\u0644\u0643\u064a\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0644\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u062d\u064a\u062b \u0634\u0645\u0644\u062a(225) \u0642\u0637\u0627\u0639 \u062e\u0627\u0635 \u0645\u062d\u0644\u064a \u0628\u0646\u0633\u0628\u0629 77.6)%) , \u0648\u0628\u0644\u063a \u0639\u062f\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0639\u0627\u0645 4)) \u0634\u0631\u0643\u0627\u062a \u0628\u0646\u0633\u0628\u0629 1.4)%), \u0648\u0634\u0645\u0644\u062a \u0623\u064a\u0636\u0627\u064b \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0623\u062c\u0646\u0628\u064a \u0627\u0644\u062e\u0627\u0635 (41) \u0634\u0631\u0643\u0629 \u0628\u0646\u0633\u0628\u0629 \u0645\u0626\u0648\u064a\u0629 14.1)%), \u0648(15) \u0634\u0631\u0643\u0629 \u0642\u0637\u0627\u0639 \u0645\u0634\u062a\u0631\u0643 (\u062e\u0627\u0635 + \u0623\u062c\u0646\u0628\u064a) \u0628\u0646\u0633\u0628\u0629 \u0645\u0626\u0648\u064a\u0629 5.2)%) \u0648\u0623\u062e\u064a\u0631\u0627\u064b \u0628\u0644\u063a \u0639\u062f\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0645\u0634\u062a\u0631\u0643 (\u0627\u0644\u0639\u0627\u0645 +\u0627\u0644\u062e\u0627\u0635) ( 5) \u0628\u0646\u0633\u0628\u0629 1.7)%).<\/p>\n

6. \u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629: <\/strong>\u064a\u062a\u0636\u062d \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0645\u0633\u062a\u062c\u064a\u0628\u064a\u0646 \u0648\u0641\u0642\u0627\u064b \u0644\u0637\u0628\u064a\u0639\u0629 \u0639\u0645\u0644 \u0627\u0644\u0634\u0631\u0643\u0629 \u062d\u064a\u062b \u0634\u0645\u0644\u062a \u0627\u0644\u0639\u064a\u0646\u0629 (119) \u0634\u0631\u0643\u0629 \u062a\u0639\u0645\u0644 \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u0645\u0648\u0627\u062f \u063a\u0630\u0627\u0626\u064a\u0629 \u0628\u0646\u0633\u0628\u0629 \u0645\u0626\u0648\u064a\u0629 41)%), \u0648(72) \u0634\u0631\u0643\u0629 \u0647\u0646\u062f\u0633\u064a\u0629 \u0628\u0646\u0633\u0628\u0629 \u0645\u0626\u0648\u064a\u0629 \u0628\u0644\u063a\u062a 24.8)%), \u0648\u0639\u062f\u062f(55) \u0634\u0631\u0643\u0629 \u0628\u062a\u0631\u0648\u0643\u064a\u0645\u0627\u0648\u064a\u0627\u062a \u0628\u0646\u0633\u0628\u0629 \u0628\u0644\u063a\u062a 19)%), \u0648\u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0645\u0639\u062f\u0646\u064a\u0629 \u0628\u0644\u063a\u062a 3)) \u0634\u0631\u0643\u0627\u062a \u0628\u0646\u0633\u0628\u0629 \u0645\u0626\u0648\u064a\u0629 (1)% , \u0648\u0634\u0631\u0643\u0629 \u0648\u0627\u062d\u062f\u0629 \u062c\u0644\u0648\u062f \u0648\u0645\u062f\u0627\u0628\u063a \u0628\u0646\u0633\u0628\u0629 3)%), \u0648\u0623\u062e\u064a\u0631\u0627\u064b \u0634\u0645\u0644\u062a \u0623\u062e\u0631\u0649 (40) \u0628\u0646\u0633\u0628\u0629 \u0645\u0626\u0648\u064a\u0629 (13.8%).<\/p>\n

7. \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629<\/strong>: \u0646\u062c\u062f \u0623\u0646 \u063a\u0627\u0644\u0628\u064a\u0629 \u0627\u0644\u0645\u0628\u062d\u0648\u062b\u064a\u0646 \u0645\u0646 \u062d\u064a\u062b \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629\u060c \u0645\u0646 (5) \u0633\u0646\u0648\u0627\u062a \u0648\u0623\u0642\u0644 \u0645\u0646 (10) \u0633\u0646\u0648\u0627\u062a \u0634\u0643\u0644\u0648\u0627 \u0646\u0633\u0628\u0629 31.7)%) \u0628\u064a\u0646\u0645\u0627 \u0634\u0643\u0644\u062a \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629 \u0623\u0642\u0644 \u0645\u0646 5)) \u0633\u0646\u0648\u0627\u062a \u0646\u0633\u0628\u0629 31.7)%)\u060c \u0648\u0643\u0627\u0646\u062a \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629 \u0645\u0646 (\u0645\u0646 10\u0648\u0623\u0642\u0644 \u0645\u0646 15) \u0628\u0644\u063a\u062a (19.3%) \u0648\u0634\u0643\u0644\u062a \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629 \u0645\u0646 (15) \u0633\u0646\u0629 \u0641\u0623\u0643\u062b\u0631 \u0646\u0633\u0628\u0629 17.2)%) \u0648\u0647\u064a \u0627\u0644\u0623\u0642\u0644 \u0645\u0646 \u0628\u064a\u0646 \u0633\u0646\u0648\u0627\u062a \u0627\u0644\u062e\u0628\u0631\u0629.<\/p>\n

\u062e\u0627\u0645\u0633\u0627\u064b: \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0625\u0633\u062a\u0643\u0634\u0627\u0641\u064a:<\/strong><\/p>\n

\u064a\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0648\u0639 \u0641\u064a \u0627\u0644\u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0643\u0648\u0646 \u0641\u064a\u0647\u0627 \u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0648\u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0643\u0627\u0645\u0646\u0629 \u063a\u064a\u0631 \u0645\u0639\u0631\u0648\u0641\u0629 \u0648\u0628\u0627\u0644\u062a\u0627\u0644\u064a \u0641\u0625\u0646 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u064a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0627\u0643\u062a\u0634\u0627\u0641 \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u062a\u064a \u062a\u0635\u0641 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0648\u0644\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0627\u062e\u062a\u0644\u0627\u0641\u0627\u062a \u0628\u064a\u0646 \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u064a\u0633 \u0643\u0644 \u0645\u062a\u063a\u064a\u0631 \u0645\u0646 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u060c \u062d\u064a\u062b \u062a\u0642\u0648\u0645 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0628\u062a\u0648\u0632\u064a\u0639 \u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629 \u0639\u0644\u0649 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u064a\u062a\u0645 \u0641\u0631\u0636\u0647\u0627 \u0648\u062a\u0648\u0632\u0639 \u0639\u0644\u064a\u0647\u0627 \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0642\u064a\u0633 \u0643\u0644 \u0645\u062a\u063a\u064a\u0631 \u0639\u0644\u0649 \u062d\u0633\u0628 \u0625\u0646\u062d\u0631\u0627\u0641\u0647\u0627 \u0639\u0646 \u0627\u0644\u0648\u0633\u0637 \u0627\u0644\u062d\u0633\u0627\u0628\u064a \u0648\u062a\u0643\u0648\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u062f\u0627\u062e\u0644 \u0627\u0644\u0639\u0627\u0645\u0644 \u0627\u0644\u0648\u0627\u062d\u062f \u0623\u0642\u0648\u0649 \u0645\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0645\u0639 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0641\u064a \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649 (\u0632\u063a\u0644\u0648\u0644\u060c2003) \u060c \u0648\u064a\u0624\u062f\u064a \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0625\u0644\u0649 \u062a\u0642\u0644\u064a\u0644 \u062d\u062c\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u0644\u062e\u064a\u0635\u0647\u0627 \u0648\u0627\u0644\u0625\u0642\u0644\u0627\u0644 \u0645\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0639\u062f\u064a\u062f\u0629 \u0625\u0644\u0649 \u0639\u062f\u062f \u0636\u0626\u064a\u0644 \u0645\u0646 \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0645\u0633\u062a\u0646\u062f\u0627\u064b \u0641\u064a \u0630\u0644\u0643 \u0625\u0644\u0649 \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u064a\u0646 \u0645\u062a\u063a\u064a\u0631 \u0648\u063a\u064a\u0631\u0647 \u0645\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0623\u062e\u0631\u0649(\u0633\u0627\u0645\u064a \u060c 2009)\u060c \u062d\u064a\u062b \u062a\u0633\u062a\u0646\u062f \u062a\u0646\u0638\u064a\u0641 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0648\u0627\u0633\u0637\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0643\u0634\u0631\u0637 \u0644\u0642\u0628\u0648\u0644 \u0646\u062a\u0627\u0626\u062c\u0647\u0627 \u0648\u0647\u064a (Hair et al , 2010) \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0639\u0644\u0649 \u0639\u062f\u062f \u0645\u0646 \u0627\u0644\u0627\u0641\u062a\u0631\u0627\u0636\u0627\u062a:<\/p>\n

1. \u0648\u062c\u0648\u062f \u0639\u062f\u062f \u0643\u0627\u0641\u064a \u0645\u0646 \u0627\u0644\u0625\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u0630\u0627\u062a \u062f\u0644\u0627\u0644\u0629 \u0625\u062d\u0635\u0627\u0626\u064a\u0629 \u0641\u064a \u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u062f\u0648\u0631\u0627\u0646.<\/p>\n

2. \u0623\u0646 \u0644\u0627 \u062a\u0642\u0644 \u0642\u064a\u0645\u0629 (KMO) \u0639\u0646 60% \u0644\u062a\u0646\u0627\u0633\u0628 \u0627\u0644\u0639\u064a\u0646\u0629.<\/p>\n

3. \u0623\u0646 \u0644\u0627 \u062a\u0642\u0644 \u0642\u064a\u0645\u0629 \u0625\u062e\u062a\u0628\u0627\u0631 (Bartlett’s Test of sphericity ) \u0639\u0646 \u0627\u0644\u0648\u0627\u062d\u062f.<\/p>\n

4. \u0623\u0646 \u0644\u0627 \u062a\u0642\u0644 \u0642\u064a\u0645\u0629 \u0627\u0644\u0625\u0634\u062a\u0631\u0627\u0643\u0627\u062a \u0627\u0644\u0623\u0648\u0644\u064a\u0629 (Communities) \u0644\u0644\u0628\u0646\u0648\u062f \u0623\u0643\u062b\u0631 \u0645\u0646 50%.<\/p>\n

5. \u0623\u0646 \u0644\u0627 \u064a\u0642\u0644 \u062a\u0634\u0628\u0639 \u0627\u0644\u0639\u0627\u0645\u0644 \u0639\u0646 50% \u0645\u0639 \u0645\u0631\u0627\u0639\u0627\u0629 \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0642\u064a\u0645 \u0645\u062a\u0642\u0627\u0637\u0639\u0629 \u062a\u0632\u064a\u062f \u0639\u0646 (50%) \u0641\u064a \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0623\u062e\u0631\u0649.<\/p>\n

6. \u0623\u0646 \u0644\u0627 \u062a\u0642\u0644 \u0642\u064a\u0645 \u0627\u0644\u062c\u0632\u0648\u0631 \u0627\u0644\u0643\u0627\u0645\u0646\u0629 (Eigen Values) \u0639\u0646 \u0627\u0644\u0648\u0627\u062d\u062f.<\/p>\n

\u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621:<\/strong><\/p>\n

\u062a\u0645 \u0625\u0633\u062a\u062e\u062f\u0627\u0645 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a (Spss) \u0641\u064a \u0625\u062c\u0631\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0625\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0644\u0646\u0645\u0648\u0630\u062c \u0645\u0646 \u062d\u064a\u062b \u062a\u0645 \u0625\u0639\u0637\u0627\u0621 \u0643\u0644 \u0639\u0628\u0627\u0631\u0629 \u0645\u0646 \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u0623\u0633\u062a\u062e\u062f\u0645\u062a \u0644\u0642\u064a\u0627\u0633 \u0643\u0644 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0625\u0633\u062a\u0628\u0627\u0646\u0629.<\/p>\n

\u0627\u0644\u062c\u062f\u0648\u0644 ( 1 ) \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/p>\n\n\n\n\n\n\n\n
F1<\/td>\n\u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a<\/td>\n<\/tr>\n
.751<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0627\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u06211<\/td>\n<\/tr>\n
.777<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0627\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u06212<\/td>\n<\/tr>\n
.704<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0627\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u06213<\/td>\n<\/tr>\n
.759<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0627\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u06214<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0645\u0646 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0625\u0633\u062a\u0643\u0634\u0627\u0641\u064a\u060c \u062a\u0628\u064a\u0646 \u0623\u0646 \u0642\u064a\u0645\u0629 KMO \u0628\u0644\u063a\u062a (.837) \u0648\u0641\u0642\u0627\u064b \u0644\u0642\u0627\u0639\u062f\u0629 (Kaiser,1974) \u0648\u0627\u0644\u062a\u064a \u062a\u0646\u0635 \u0639\u0644\u0649 \u0627\u0646 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649 \u0627\u0644\u0645\u0642\u0628\u0648\u0644 \u0644\u0642\u064a\u0645\u0629 KMO \u064a\u062c\u0628 \u0623\u0646 \u064a\u0641\u0648\u0642 (0.5) \u0648\u0628\u0630\u0644\u0643 \u064a\u062a\u0636\u062d \u0623\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u0631\u062c\u0629 \u0644\u0645\u0639\u0627\u0645\u0644 \u0627\u062e\u062a\u0628\u0627\u0631 KMO \u0647\u064a \u0623\u0643\u0628\u0631 \u0645\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u062d\u062f\u062f\u0629\u060c \u0648\u0623\u0646 \u062d\u062c\u0645 \u0627\u0644\u0639\u064a\u0646\u0629 \u064a\u0639\u062a\u0628\u0631 \u0643\u0627\u0641\u064a\u0627\u064b \u0648\u0645\u0644\u0627\u0626\u0645\u0627\u064b \u0644\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0627\u0644\u062c\u062f\u0648\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u064a\u0648\u0636\u062d \u0630\u0644\u0643: \u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (2) \u064a\u0648\u0636\u062d \u0642\u064a\u0645 KMO<\/p>\n\n\n\n\n\n\n\n
KMO and Bartlett’s Test<\/strong><\/td>\n<\/tr>\n
Kaiser-Meyer-Olkin Measure of Sampling Adequacy.<\/td>\n.837<\/td>\n<\/tr>\n
Bartlett’s Test of Sphericity<\/td>\nApprox. Chi-Square<\/td>\n632.074<\/td>\n<\/tr>\n
Df<\/td>\n6<\/td>\n<\/tr>\n
Sig.<\/td>\n.000<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0648\u0642\u062f \u0623\u0643\u062f\u062a \u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u062a\u062f\u0648\u064a\u0631 \u0627\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u064a\u062a\u0645 \u0642\u064a\u0627\u0633\u0647\u0627 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0628\u0639\u062f \u0648\u0627\u062d\u062f. \u0648\u0639\u0644\u064a\u0647 \u0641\u0642\u062f \u062a\u0645 \u062d\u0630\u0641 \u0627\u064a \u0639\u0628\u0627\u0631\u0647 \u064a\u0642\u0644 \u062a\u062d\u0645\u064a\u0644\u0647\u0627 \u0639\u0646 (0.5).<\/p>\n\n\n\n\n\n\n\n\n\n\n
\u0627\u0644\u062c\u062f\u0648\u0644 (3) \u0627\u0644\u062a\u0628\u0627\u064a\u0646 \u0627\u0644\u0645\u0641\u0633\u0631 \u0644\u0627\u0628\u0639\u0627\u062f \u0627\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n<\/tr>\n
Component<\/td>\nInitial Eigenvalues<\/td>\nExtraction Sums of Squared Loadings<\/td>\n<\/tr>\n
Total<\/td>\n% of Variance<\/td>\nCumulative %<\/td>\nTotal<\/td>\n% of Variance<\/td>\nCumulative %<\/td>\n<\/tr>\n
1<\/td>\n2.991<\/td>\n74.773<\/td>\n74.773<\/td>\n2.991<\/td>\n74.773<\/td>\n74.773<\/td>\n<\/tr>\n
2<\/td>\n.391<\/td>\n9.785<\/td>\n84.558<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
3<\/td>\n.342<\/td>\n8.539<\/td>\n93.097<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
4<\/td>\n.276<\/td>\n6.903<\/td>\n100.000<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
Extraction Method: Principal Component Analysis.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

– \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641\u064a <\/strong>\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645.<\/strong><\/p>\n

\u0641\u064a \u0625\u062c\u0631\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062d\u0632\u0645\u0629 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0627\u062d\u0635\u0627\u0626\u064a (SPSS)<\/p>\n

\u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0644\u0646\u0645\u0648\u0630\u062c \u062d\u064a\u062b \u062a\u0645 \u0625\u0639\u0637\u0627\u0621 \u0643\u0644 \u0639\u0628\u0627\u0631\u0629 \u0645\u0646 \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u064a \u0627\u0633\u062a\u062e\u062f\u0645\u062a \u0644\u0642\u064a\u0627\u0633 \u0643\u0644 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u0627\u0646\u0629\u060c \u0648\u064a\u0648\u0636\u062d \u0627\u0644\u062c\u062f\u0648\u0644 (2) \u0646\u062a\u0627\u0626\u062c \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u0643\u0648\u0646 \u0645\u0646 \u0639\u062f\u062f \u0645\u0646 \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a (\u0627\u0644\u0639\u062f\u062f \u0627\u0644\u0643\u0644\u064a \u0644\u0644\u0639\u0628\u0627\u0631\u0627\u062a 16\u0639\u0628\u0627\u0631\u0629) \u0648\u0627\u0644\u062c\u062f\u0648\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u064a\u0648\u0636\u062d \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644<\/p>\n

\u0627\u0644\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (4) \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645<\/p>\n\n\n\n\n\n\n\n\n\n\n
F4<\/td>\nF3<\/td>\nF2<\/td>\nF1<\/td>\n\u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n.642<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a1<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n.753<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a2<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n.764<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a3<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n.690<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a4<\/td>\n<\/tr>\n
<\/td>\n.611<\/td>\n<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a1<\/td>\n<\/tr>\n
<\/td>\n.759<\/td>\n<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a3<\/td>\n<\/tr>\n
<\/td>\n.713<\/td>\n<\/td>\n<\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a4<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0645\u0646 \u0646\u062a\u0627\u0626\u062c \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u0625\u0633\u062a\u0643\u0634\u0627\u0641\u064a\u060c \u062a\u0628\u064a\u0646 \u0623\u0646 \u0642\u064a\u0645\u0629 KMO \u0628\u0644\u063a\u062a (.932) \u0648\u0641\u0642\u0627\u064b \u0644\u0642\u0627\u0639\u062f\u0629 (Kaiser,1974) \u0648\u0627\u0644\u062a\u064a \u062a\u0646\u0635 \u0639\u0644\u0649 \u0627\u0646 \u0627\u0644\u062d\u062f \u0627\u0644\u0623\u062f\u0646\u0649 \u0627\u0644\u0645\u0642\u0628\u0648\u0644 \u0644\u0642\u064a\u0645\u0629 KMO \u064a\u062c\u0628 \u0623\u0646 \u064a\u0641\u0648\u0642 (0.5) \u0648\u0628\u0630\u0644\u0643 \u064a\u062a\u0636\u062d \u0623\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u0633\u062a\u062e\u0631\u062c\u0629 \u0644\u0645\u0639\u0627\u0645\u0644 \u0627\u062e\u062a\u0628\u0627\u0631 KMO \u0647\u064a \u0623\u0643\u0628\u0631 \u0645\u0646 \u0627\u0644\u0642\u064a\u0645\u0629 \u0627\u0644\u0645\u062d\u062f\u062f\u0629\u060c \u0648\u0623\u0646 \u062d\u062c\u0645 \u0627\u0644\u0639\u064a\u0646\u0629 \u064a\u0639\u062a\u0628\u0631 \u0643\u0627\u0641\u064a\u0627\u064b \u0648\u0645\u0644\u0627\u0626\u0645\u0627\u064b \u0644\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u0627\u0644\u062c\u062f\u0648\u0644 \u0627\u0644\u062a\u0627\u0644\u064a \u064a\u0648\u0636\u062d \u0630\u0644\u0643.<\/p>\n\n\n\n\n\n\n\n
KMO and Bartlett’s Test<\/strong><\/td>\n<\/tr>\n
Kaiser-Meyer-Olkin Measure of Sampling Adequacy.<\/td>\n.932<\/td>\n<\/tr>\n
Bartlett’s Test of Sphericity<\/td>\nApprox. Chi-Square<\/td>\n2709.457<\/td>\n<\/tr>\n
Df<\/td>\n91<\/td>\n<\/tr>\n
Sig.<\/td>\n.000<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0648\u0642\u062f \u0627\u0643\u062f\u062a \u0645\u0635\u0641\u0648\u0641\u0629 \u0627\u0644\u062a\u062f\u0648\u064a\u0631 \u0627\u0646 \u0627\u0644\u0627\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u064a\u062a\u0645 \u0642\u064a\u0627\u0633\u0647 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0628\u0639\u062f\u064a\u0646\u060c \u0648\u0639\u0644\u064a\u0647 \u0641\u0642\u062f \u062a\u0645 \u062d\u0630\u0641 \u0627\u064a \u0639\u0628\u0627\u0631\u0647 \u064a\u0642\u0644 \u062a\u062d\u0645\u064a\u0644\u0647\u0627 \u0639\u0646 (0.5).<\/p>\n

\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (5) \u064a\u0648\u0636\u062d \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f\u064a\u0629 \u0628\u0639\u062f \u0627\u0644\u0627\u0633\u062a\u0643\u0634\u0627\u0641\u064a \u0644\u0639\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u0627\u0633\u062a\u0628\u064a\u0627\u0646:<\/p>\n\n\n\n\n\n\n
\u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a <\/strong><\/td>\n\u0623\u0628\u0639\u0627\u062f \u0627\u0644\u0645\u062a\u063a\u064a\u0631<\/strong><\/td>\n\u0639\u062f\u062f \u0627\u0644\u0639\u0628\u0627\u0631\u0627\u062a<\/strong><\/td>\nCronbach\u2019s alpha<\/strong><\/td>\n<\/tr>\n
\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645<\/td>\n\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a<\/td>\n4<\/td>\n.857<\/td>\n<\/tr>\n
\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a<\/td>\n4<\/td>\n.895<\/td>\n<\/tr>\n
\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n4<\/td>\n.886<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0633\u0627\u062f\u0633\u0627\u064b: \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u062a\u0648\u0643\u064a\u062f\u064a \u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629: <\/strong><\/p>\n

\u0628\u063a\u0631\u0636 \u0625\u062c\u0631\u0627\u0621 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064aAMOS \u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062d\u0632\u0645\u0629 \u0628\u0631\u0646\u0627\u0645\u062c \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0627\u062d\u0635\u0627\u0626\u064a<\/p>\n

\u0627\u0644\u062a\u0648\u0643\u064a\u062f\u064a \u0644\u0644\u0646\u0645\u0648\u0630\u062c \u064a\u0633\u062a\u062e\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0646\u0648\u0639 \u0644\u0623\u062c\u0644 \u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0641\u0631\u0636\u064a\u0627\u062a \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0648\u062c\u0648\u062f \u0623\u0648 \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0648\u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0643\u0627\u0645\u0646\u0629 \u0643\u0645\u0627 \u064a\u0633\u062a\u062e\u062f\u0645 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u062a\u0648\u0643\u064a\u062f\u064a \u0643\u0630\u0644\u0643 \u0641\u064a \u062a\u0642\u064a\u064a\u0645 \u0642\u062f\u0631\u0629 \u0646\u0645\u0648\u0630\u062c \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u062a\u0639\u0628\u064a\u0631 \u0639\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0641\u0639\u0644\u064a\u0629 \u0648\u0643\u0630\u0644\u0643 \u0641\u064a \u0627\u0644\u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u064a\u0646 \u0639\u062f\u0629 \u0646\u0645\u0627\u0630\u062c \u0644\u0644\u0639\u0648\u0627\u0645\u0644 \u0628\u0647\u0630\u0627 \u0627\u0644\u0645\u062c\u0627\u0644.<\/p>\n

\u0627\u0644\u0634\u0643\u0644 \u0631\u0642\u0645 (1) \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0639\u0627\u0645\u0644\u064a \u0627\u0644\u062a\u0648\u0643\u064a\u062f\u064a \u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629:<\/p>\n

<\/p>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (6) \u0645\u0624\u0634\u0631\u0627\u062a \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0637\u0627\u0628\u0642\u0629 \u0644\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a<\/p>\n\n\n\n\n\n\n\n\n\n\n
Measure<\/strong><\/td>\nEstimate<\/strong><\/td>\nThreshold<\/strong><\/td>\nInterpretation<\/strong><\/td>\n<\/tr>\n
CMIN<\/td>\n81.057<\/td>\n—<\/td>\n—<\/td>\n<\/tr>\n
DF<\/td>\n41<\/td>\n—<\/td>\n—<\/td>\n<\/tr>\n
CMIN\/DF<\/td>\n1.977<\/td>\nBetween 1 and 3<\/td>\nExcellent<\/td>\n<\/tr>\n
CFI<\/td>\n.982<\/td>\n>0.95<\/td>\nExcellent<\/td>\n<\/tr>\n
SRMR<\/td>\n.026<\/td>\n<0.08<\/td>\nExcellent<\/td>\n<\/tr>\n
RMSEA<\/td>\n0.058<\/td>\n<0.06<\/td>\nExcellent<\/td>\n<\/tr>\n
PClose<\/td>\n.000<\/td>\n>0.05<\/td>\nExcellent<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0627\u0644\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (7) \u064a\u0648\u0636\u062d \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0627\u062a \u0627\u0644\u062d\u0633\u0627\u0628\u064a\u0629 \u0648\u0627\u0644\u0625\u0646\u062d\u0631\u0627\u0641\u0627\u062a \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a\u0629 \u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/p>\n\n\n\n\n\n\n
\u0646\u0648\u0639 \u0627\u0644\u0645\u062a\u063a\u064a\u0631<\/strong><\/td>\n\u0627\u0644\u0623\u0628\u0639\u0627\u062f<\/strong><\/td>\n\u0627\u0644\u062a\u0631\u062a\u064a\u0628<\/strong><\/td>\n\u0627\u0644\u0625\u0646\u062d\u0631\u0627\u0641 \u0627\u0644\u0645\u0639\u064a\u0627\u0631\u064a<\/strong><\/td>\n\u0627\u0644\u0648\u0633\u0637 \u0627\u0644\u062d\u0633\u0627\u0628\u064a<\/strong><\/td>\n\u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0646\u0633\u0628\u064a\u0629<\/strong><\/td>\n<\/tr>\n
\u0627\u0644\u0645\u0633\u062a\u0642\u0644<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n8<\/strong><\/td>\n.85045<\/td>\n4.0500<\/td>\n%101.25<\/td>\n<\/tr>\n
\u0627\u0644\u062a\u0627\u0628\u0639<\/td>\n\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a<\/td>\n6<\/td>\n.76977<\/td>\n4.1138<\/td>\n%102.84<\/td>\n<\/tr>\n
\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a<\/td>\n10<\/td>\n.91769<\/td>\n3.9267<\/td>\n%98.16<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u064a\u062a\u0636\u062d \u0644\u0644\u0628\u0627\u062d\u062b\u064a\u0646 \u0645\u0646 \u0627\u0644\u062c\u062f\u0648\u0644 \u0623\u0639\u0644\u0627\u0647 \u0623\u0646 \u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0646\u0633\u0628\u064a\u0629 \u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0648\u062a\u0631\u062a\u064a\u0628\u0647\u0627 \u0648\u0641\u0642\u0627\u064b \u0644\u0625\u062c\u0627\u0628\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0635\u0649 \u0645\u0646\u0647\u0645 \u0639\u0644\u0649 \u0627\u0644\u0646\u062d\u0648 \u0627\u0644\u062a\u0627\u0644\u064a:<\/p>\n

1. \u0646\u062c\u062f \u0623\u0646 \u0627\u0644\u0623\u0628\u0639\u0627\u062f \u064a\u0632\u064a\u062f \u0645\u062a\u0648\u0633\u0637\u0647\u0627 \u0639\u0646 \u0627\u0644\u0648\u0633\u0637 \u0627\u0644\u0641\u0631\u0636\u064a (3) \u0648\u0647\u0630\u0647 \u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u062a\u062f\u0644 \u0639\u0644\u0649 \u0645\u0648\u0627\u0641\u0642\u0629 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 \u0639\u0644\u0649 \u062a\u0644\u0643 \u0627\u0644\u0623\u0628\u0639\u0627\u062f \u0641\u064a \u0627\u0644\u0645\u062c\u062a\u0645\u0639 \u0630\u0627\u062a \u0627\u0644\u0635\u0644\u0629 \u0628\u0645\u0648\u0636\u0648\u0639 \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/p>\n

2. \u0623\u0646 \u0628\u0639\u062f (\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a) \u062c\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0631\u062a\u0628\u0629 \u0627\u0644\u0623\u0648\u0644\u0649 \u062d\u064a\u062b \u0628\u0644\u063a \u0645\u062a\u0648\u0633\u0637 \u0625\u062c\u0627\u0628\u0629 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 (4.1138) \u0648\u0628\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a (.76977) \u0648\u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0646\u0633\u0628\u064a\u0629 \u0628\u0644\u063a\u062a (102.84%).<\/p>\n

3. \u0623\u0645\u0627 \u0641\u064a \u0627\u0644\u0645\u0631\u062a\u0628\u0629 \u0627\u0644\u062b\u0627\u0646\u064a\u0629 \u0641\u0642\u062f \u062c\u0627\u0621 \u0628\u0639\u062f (\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621) \u062d\u064a\u062b \u0628\u0644\u063a \u0645\u062a\u0648\u0633\u0637 \u0625\u062c\u0627\u0628\u0629 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 (4.0500) \u0648\u0628\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a (.85045) \u0648\u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0646\u0633\u0628\u064a\u0629 \u0628\u0644\u063a\u062a (%101.25).<\/p>\n

4. \u0643\u0645\u0627 \u062c\u0627\u0621 \u0641\u064a \u0627\u0644\u0645\u0631\u062a\u0628\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629 \u0628\u0639\u062f (\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a) \u062d\u064a\u062b \u0628\u0644\u063a \u0645\u062a\u0648\u0633\u0637 \u0625\u062c\u0627\u0628\u0629 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u0639\u064a\u0646\u0629 (3.9267) \u0648\u0628\u0627\u0646\u062d\u0631\u0627\u0641 \u0645\u0639\u064a\u0627\u0631\u064a (.91769) \u0648\u0627\u0644\u0623\u0647\u0645\u064a\u0629 \u0627\u0644\u0646\u0633\u0628\u064a\u0629 \u0628\u0644\u063a\u062a (%98.16).<\/p>\n

\u0633\u0627\u0628\u0639\u0627\u064b: \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u0631\u062a\u0628\u0627\u0637: Person Correlation<\/strong><\/p>\n

\u062a\u0645 \u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u0631\u062a\u0628\u0627\u0637 \u0628\u064a\u0646 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0647\u062f\u0641 \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637\u064a\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0645\u0633\u062a\u0642\u0644\u0629 \u0648\u0627\u0644\u0645\u062a\u063a\u064a\u0631 \u0627\u0644\u062a\u0627\u0628\u0639 ,\u0648\u0627\u0644\u0648\u0633\u064a\u0637\u0629 \u060c \u0641\u0643\u0644\u0645\u0627 \u0643\u0627\u0646\u062a \u062f\u0631\u062c\u0629 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0642\u0631\u064a\u0628\u0629 \u0645\u0646 \u0627\u0644\u0648\u0627\u062d\u062f \u0627\u0644\u0635\u062d\u064a\u062d \u0641\u0625\u0646 \u0630\u0644\u0643 \u064a\u0639\u0646\u064a \u0623\u0646 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0642\u0648\u064a\u0627\u064b \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0648\u0643\u0644\u0645\u0627 \u0642\u0644\u062a \u062f\u0631\u062c\u0629 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0639\u0646 \u0627\u0644\u0648\u0627\u062d\u062f \u0627\u0644\u0635\u062d\u064a\u062d \u0643\u0644\u0645\u0627 \u0636\u0639\u0641\u062a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0648\u0642\u062f \u062a\u0643\u0648\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0637\u0631\u062f\u064a\u0629 \u0623\u0648 \u0639\u0643\u0633\u064a\u0629 \u060c \u0648\u0628\u0634\u0643\u0644 \u0639\u0627\u0645 \u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0636\u0639\u064a\u0641\u0629 \u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0642\u064a\u0645\u0629 \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0627\u0642\u0644 \u0645\u0646 (0.30) \u0648\u064a\u0645\u0643\u0646 \u0627\u0639\u062a\u0628\u0627\u0631\u0647\u0627 \u0645\u062a\u0648\u0633\u0637\u0629 \u0627\u0630\u0627 \u062a\u0631\u0627\u0648\u062d\u062a \u0642\u064a\u0645\u0629 \u0645\u0639\u0627\u0645\u0644 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0628\u064a\u0646 (0.30 \u2013 0.70) \u0627\u0645\u0627 \u0627\u0630\u0627 \u0643\u0627\u0646\u062a \u0642\u064a\u0645\u0629 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0623\u0643\u062b\u0631 \u0645\u0646 (0.70) \u062a\u0639\u062a\u0628\u0631 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0642\u0648\u064a\u0629 \u0628\u064a\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a.\u0627\u0644\u0634\u0643\u0644 \u0648 \u0627\u0644\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 () \u0627\u062f\u0646\u0627\u0647 \u064a\u0648\u0636\u062d \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637 \u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629.<\/p>\n

\u0627\u0644\u062c\u062f\u0648\u0644 (8) \u064a\u0648\u0636\u062d \u0627\u0644\u0627\u0631\u062a\u0628\u0627\u0637\u0627\u062a \u0628\u064a\u0646 \u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/p>\n\n\n\n\n\n
\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629<\/td>\n\u0627\u0644\u062a\u0642\u062f\u064a\u0631\u0627\u062a<\/td>\n<\/tr>\n
\u062a\u0646\u0638\u064a\u0645_\u0627\u062f\u0627\u0631\u0629_\u0639\u0644\u0627\u0642\u0627\u062a_\u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n<–><\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621_\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a<\/td>\n.745<\/td>\n<\/tr>\n
\u062a\u0646\u0638\u064a\u0645_\u0627\u062f\u0627\u0631\u0629_\u0639\u0644\u0627\u0642\u0627\u062a_\u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n<–><\/td>\n\u0627\u0644\u0627\u062f\u0627\u0621_\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/td>\n.727<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0627\u062e\u062a\u0628\u0627\u0631 \u0627\u0644\u0641\u0631\u0636\u064a\u0627\u062a<\/strong><\/p>\n

Structural Equation Modeling [SEM] \u0646\u0645\u0630\u062c\u0629 \u0627\u0644\u0645\u0639\u0627\u062f\u0644\u0629 \u0627\u0644\u0628\u0646\u0627\u0626\u064a\u0629:<\/strong><\/p>\n

\u0623\u0639\u062a\u0645\u062f \u0627\u0644\u0628\u0627\u062d\u062b \u0641\u064a \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0625\u062d\u0635\u0627\u0626\u064a \u0644\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0639\u0644\u0649 \u0623\u0633\u0644\u0648\u0628 \u0646\u0645\u0630\u062c\u0629 \u0627\u0644\u0645\u0639\u0627\u062f\u0644\u0629 \u0627\u0644\u0628\u0646\u0627\u0626\u064a\u0629 \u0648\u0647\u0648 \u0646\u0645\u0637 \u0645\u0641\u062a\u0631\u0636 \u0644\u0644\u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u062e\u0637\u064a\u0629 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0648\u063a\u064a\u0631 \u0627\u0644\u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u0643\u0627\u0645\u0646\u0629 \u0648\u0627\u0644\u0645\u0634\u0627\u0647\u062f\u0629\u060c \u0648\u0628\u0645\u0639\u0646\u0649 \u0623\u0648\u0633\u0639 \u062a\u064f\u0645\u062b\u0644 \u0646\u0645\u0627\u0630\u062c \u0627\u0644\u0645\u0639\u0627\u062f\u0644\u0629 \u0627\u0644\u0628\u0646\u0627\u0626\u064a\u0629 \u062a\u0631\u062c\u0645\u0627\u062a \u0644\u0633\u0644\u0633\u0644\u0629 \u0645\u0646 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0633\u0628\u0628 \u0648\u0627\u0644\u0646\u062a\u064a\u062c\u0629 \u0627\u0644\u0645\u0641\u062a\u0631\u0636\u0629 \u0628\u064a\u0646 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u062a\u063a\u064a\u0631\u0627\u062a. \u0648\u0628\u0627\u0644\u062a\u062d\u062f\u064a\u062f\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u0633\u0644\u0648\u0628 \u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0645\u0633\u0627\u0631\u060c \u0644\u0645\u0627 \u064a\u062a\u0645\u062a\u0639 \u0628\u0647 \u0647\u0630\u0627 \u0627\u0644\u0623\u0633\u0644\u0648\u0628 \u0645\u062a\u0639\u062f\u062f\u0629 \u0645\u0632\u0627\u064a\u0627\u060c \u062a\u062a\u0646\u0627\u0633\u0628 \u0645\u0639 \u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0641\u064a \u0647\u0630\u0627 \u0627\u0644\u0628\u062d\u062b.<\/p>\n

\u0627\u0644\u0634\u0643\u0644 \u0631\u0642\u0645 (2) \u064a\u0648\u0636\u062d \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0625\u062f\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645:<\/p>\n

<\/p>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (9) \u064a\u0648\u0636\u062d \u0645\u0624\u0634\u0631\u0627\u062a \u062c\u0648\u062f\u0629 \u0627\u0644\u0645\u0637\u0627\u0628\u0642\u0629 \u0644\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645:<\/p>\n\n\n\n\n\n\n\n\n\n\n
Measure\u0627\u0644\u0645\u0624\u0634\u0631<\/strong><\/td>\n\u0627\u0644\u062a\u0642\u062f\u064a\u0631 Estimate<\/strong><\/td>\nThreshold\u0627\u0644\u062d\u062f \u0627\u0644\u0645\u0642\u0628\u0648\u0644<\/strong><\/td>\nInterpretation\u0627\u0644\u062a\u0641\u0633\u064a\u0631<\/strong><\/td>\n<\/tr>\n
CMIN<\/td>\n000<\/td>\n—<\/td>\n—<\/td>\n<\/tr>\n
DF<\/td>\n0<\/td>\n—<\/td>\n—<\/td>\n<\/tr>\n
CMIN\/DF<\/td>\n<\/td>\nBetween 1 and 3<\/td>\nExcellent<\/td>\n<\/tr>\n
CFI<\/td>\n1.000<\/td>\n>0.95<\/td>\nExcellent<\/td>\n<\/tr>\n
SRMR<\/td>\n.000<\/td>\n<0.08<\/td>\nExcellent<\/td>\n<\/tr>\n
RMSEA<\/td>\n0.735<\/td>\n<0.06<\/td>\nExcellent<\/td>\n<\/tr>\n
PClose<\/td>\n.000<\/td>\n>0.05<\/td>\nExcellent<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0627\u0644\u062c\u062f\u0648\u0644 \u0631\u0642\u0645 (10) \u064a\u0648\u0636\u062d \u0627\u0644\u0645\u0633\u0627\u0631 \u0645\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0625\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645:<\/p>\n\n\n\n\n\n
\u0627\u0644\u0639\u0644\u0627\u0642\u0627\u062a<\/strong><\/td>\nEstimate<\/strong><\/td>\nS.E.<\/strong><\/td>\nC.R.<\/strong><\/td>\nP<\/strong><\/td>\n\u0627\u0644\u0646\u062a\u064a\u062c\u0629 <\/strong><\/td>\n<\/tr>\n
\u0627\u0644\u0623\u062f\u0627\u0621_\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a<\/td>\n<–<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n.674<\/td>\n.036<\/td>\n18.994<\/td>\n***<\/td>\n\u062f\u0639\u0645\u062a<\/td>\n<\/tr>\n
\u0627\u0644\u0623\u062f\u0627\u0621 _\u0627\u0644\u0627\u062c\u062a\u0645\u0627\u0639\u064a<\/td>\n<–<\/td>\n\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/td>\n.784<\/td>\n.044<\/td>\n17.991<\/td>\n***<\/td>\n\u062f\u0639\u0645\u062a<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u0627\u0644\u0645\u0635\u062f\u0631: \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062f\u0627\u0631\u0633 \u0645\u0646 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0627\u0644\u0645\u064a\u062f\u0627\u0646\u064a\u0629 (2023\u0645)<\/p>\n

\u0627\u0644\u062e\u0627\u062a\u0645\u0629:<\/strong><\/p>\n

\u0648\u062a\u0634\u062a\u0645\u0644 \u0639\u0644\u0649 \u0627\u0644\u0646\u062a\u0627\u0626\u062c \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a:<\/p>\n

\u0623\u0648\u0644\u0627\u064b: \u0627\u0644\u0646\u062a\u0627\u0626\u062c:<\/strong><\/p>\n

1. \u062a\u0648\u062c\u062f \u0639\u0644\u0627\u0642\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0628\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 ) \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0628\u0623\u0628\u0639\u0627\u062f\u0647 (\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a) \u062f\u0639\u0645\u062a \u0628\u0627\u0644\u0643\u0627\u0645\u0644.<\/p>\n

2. \u062a\u0648\u062c\u062f \u0639\u0644\u0627\u0642\u0629 \u0625\u064a\u062c\u0627\u0628\u064a\u0629 \u0628\u064a\u0646 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 (\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 ) \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0628\u0623\u0628\u0639\u0627\u062f\u0647 (\u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a) \u062f\u0639\u0645\u062a \u0628\u0627\u0644\u0643\u0627\u0645\u0644.<\/p>\n

\u062b\u0627\u0646\u064a\u0627\u064b: \u0627\u0644\u062a\u0648\u0635\u064a\u0627\u062a:<\/strong><\/p>\n

1. \u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0648\u0639\u064a \u0628\u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 \u0648\u0630\u0644\u0643 \u0644\u0645\u0627 \u0644\u0647\u0627 \u0645\u0646 \u0622\u062b\u0627\u0631 \u0648\u0627\u0636\u062d\u0629 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0644\u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0648\u0625\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u062a\u0647\u0627.<\/p>\n

2. \u0627\u0644\u0625\u0647\u062a\u0645\u0627\u0645 \u0628\u062a\u0646\u0645\u064a\u0629 \u0648\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a\u0645\u0627 \u064a\u062a\u0639\u0644\u0642 \u0628\u062a\u0646\u0638\u064a\u0645 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0645\u0627 \u0644\u0647\u0627 \u0645\u0646 \u0623\u062b\u0627\u0631 \u0648\u0627\u0636\u062d\u0629 \u0639\u0644\u0649 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a.<\/p>\n

3. \u0636\u0631\u0648\u0631\u0629 \u0645\u0631\u0627\u0639\u0627\u0629 \u0623\u0628\u0639\u0627\u062f \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 (\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u060c \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a) \u0639\u0646\u062f \u0635\u064a\u0627\u063a\u0629 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0644\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 .<\/p>\n

4. \u0636\u0631\u0648\u0631\u0629 \u0645\u0648\u0627\u0643\u0628\u0629 \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u0629 \u0641\u064a \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 \u0644\u0644\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u062d\u062f\u062b \u0645\u0646 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0648\u0637\u0631\u0642 \u0639\u0645\u0644 \u062d\u062f\u064a\u062b\u0629 \u0645\u0639 \u062a\u0648\u0641\u064a\u0631 \u0643\u0644 \u0645\u0633\u062a\u0644\u0632\u0645\u0627\u062a \u0627\u0644\u0625\u0646\u062a\u0627\u062c \u0627\u0644\u062d\u062f\u064a\u062b.<\/p>\n

\u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0648\u0627\u0644\u0645\u0631\u0627\u062c\u0639:<\/strong><\/p>\n

\u0623\u0648\u0644\u0627\u064b: \u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629: <\/strong><\/p>\n

1. \u0627\u0644\u0643\u062a\u0628:<\/strong><\/p>\n

1- (\u0627\u0644\u062f\u062f\u0627) \u060c \u0639\u0644\u064a \u0645\u0648\u0633\u0649 \u060c \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0645\u0639\u0627\u0635\u0631 \u0627\u0644\u0645\u0641\u0627\u0647\u064a\u0645 \u0648\u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a<\/strong> \u060c \u062f\u0627\u0631 \u0627\u0644\u0628\u062f\u0627\u064a\u0629 \u0644\u0644\u0646\u0634\u0631 \u0648\u0627\u0644\u062a\u0648\u0632\u064a\u0639 \u060c \u0639\u0645\u0627\u0646 \u060c 2009\u0645.<\/p>\n

2- \u0627\u0644\u0642\u0631\u0634\u064a\u060c \u0645\u062f\u062d\u062a \u0643\u0627\u0638\u0645\u060c \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0627\u0644\u0635\u0646\u0627\u0639\u064a<\/strong>\u060c \u062f\u0627\u0631 \u0648\u0627\u0626\u0644 \u0644\u0644\u0646\u0634\u0631 \u060c \u0639\u0645\u0627\u0646 \u060c \u0627\u0644\u0623\u0631\u062f\u0646 2000\u0645 \u0635 27.<\/p>\n

3- \u0639\u0628\u064a\u062f\u060c \u0639\u0644\u064a \u060c \u0639\u0627\u0637\u0641 \u0645\u062d\u0645\u062f\u0648 \u062d\u0645\u062f\u064a \u0641\u0624\u0627\u062f\u060c \u0627\u0644\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0635\u0646\u0627\u0639\u064a \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c<\/strong>\u060c \u062f\u0627\u0631 \u0627\u0644\u0646\u0647\u0636\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0644\u0644\u0637\u0628\u0627\u0639\u0629 \u0648\u0627\u0644\u0646\u0634\u0631 \u060c \u0628\u064a\u0631\u0648\u062a\u060c \u0644\u0628\u0646\u0627\u0646\u060c 1974\u0645\u060c \u0635 15<\/p>\n

4- \u0639\u0632\u0627\u0645 \u060c \u062d\u0633\u0648\u0646\u0629\u060c \u0645\u0628\u0627\u062f\u0626 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u062d\u062f\u064a\u062b \u0628\u064a\u0646 \u0627\u0644\u0646\u0638\u0631\u064a\u0629 \u0648\u0627\u0644\u062a\u0637\u0628\u064a\u0642<\/strong> \u060c \u062f\u0627\u0631 \u0627\u0644\u0645\u0633\u064a\u0631\u0629 \u0644\u0644\u0646\u0634\u0631 \u0648\u0627\u0644\u062a\u0648\u0632\u064a\u0639 \u060c \u0639\u0645\u0627\u0646 2007\u0645.<\/p>\n

5- \u0641\u064a\u0644\u064a\u0628 \u0643\u0648\u062a\u0644\u0631\u060c \u062c\u0627\u0631\u064a \u0623\u0631\u0645\u0633\u062a\u0631\u0648\u0646\u062c\u060c \u0623\u0633\u0627\u0633\u064a\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642<\/strong> \u060c \u062f\u0627\u0631 \u0627\u0644\u0645\u0631\u064a\u062e \u060c \u0627\u0644\u0631\u064a\u0627\u0636 \u060c2007\u0645\u060c \u0635 68 \u0640\u0640 69.<\/p>\n

6-\u0627\u0644\u0633\u064a\u062f\u060c \u0639\u062b\u0645\u0627\u0646 \u0625\u0628\u0631\u0627\u0647\u064a\u0645\u060c \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u064a<\/strong>\u060c \u062f\u0627\u0631 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0642\u0631\u0621\u0627\u0646 \u0627\u0644\u0643\u0631\u064a\u0645 \u0644\u0644\u0646\u0634\u0631\u060c \u0627\u0644\u0637\u0628\u0639\u0629 \u0627\u0644\u062b\u0627\u0644\u062b\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u060c \u0627\u0644\u062e\u0631\u0637\u0648\u0645. 2005\u0645 \u060c 35.<\/p>\n

2. \u0627\u0644\u0645\u062c\u0644\u0627\u062a \u0627\u0644\u0639\u0644\u0645\u064a\u0629: <\/strong><\/p>\n

1- (\u0627\u0644\u0632\u0639\u0628\u064a) \u0639\u0644\u064a \u0641\u0644\u0627\u062d\u060c \u062f\u0648\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0632\u0628\u0627\u0626\u0646 \u0641\u064a \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0635\u0648\u0631\u0629 \u0627\u0644\u0630\u0647\u0646\u064a\u0629 \u0641\u064a \u0634\u0631\u0643\u0627\u062a \u0625\u0646\u062a\u0627\u062c \u0627\u0644\u0645\u064a\u0627\u0647 \u0627\u0644\u0645\u0639\u062f\u0646\u064a\u0629\u060c \u0645\u062f\u064a\u0646\u0629 \u0639\u0645\u0627\u0646 \u0627\u0644\u0623\u0631\u062f\u0646\u060c \u0645\u062c\u0644\u0629 \u0623\u0628\u062d\u0627\u062b \u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0625\u062f\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0639\u062f\u062f(18) 2015\u0645<\/p>\n

2- (\u0627\u0644\u0639\u0632\u0627\u0648\u064a) \u0645\u062d\u0645\u062f \u0639\u0628\u062f\u0627\u0644\u0648\u0647\u0627\u0628 \u062f\u0648\u0631 \u0646\u0638\u0627\u0645 \u0627\u0644\u0625\u0633\u062a\u062e\u0628\u0627\u0631\u0627\u062a \u0627\u0644\u062a\u0633\u0648\u064a\u0642\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0645\u0639 \u0627\u0644\u0632\u0628\u0648\u0646\u060c \u062f\u0631\u0627\u0633\u0629 \u0625\u0633\u062a\u0637\u0644\u0627\u0639\u064a\u0629 \u0644\u0622\u0631\u0627\u0621 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0627\u0644\u0645\u0633\u0624\u0644\u064a\u0646 \u0641\u064a \u0634\u0631\u0643\u0629 \u0627\u0644\u0623\u0644\u0628\u0633\u0629 \u0641\u064a \u0646\u064a\u0646\u0648\u064a\u060c \u0645\u062c\u0644\u0629 \u0643\u0644\u064a\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f \u0627\u0644\u0645\u062c\u0644\u062f (6) \u0627\u0644\u0639\u062f\u062f (12) \u060c \u0627\u0644\u0639\u0631\u0627\u0642 \u060c 2014\u0645\u060c \u0635 49<\/p>\n

3- (\u0639\u0628\u062f \u0646\u0627\u064a\u0641) \u0628\u0627\u0633\u0645 \u0641\u064a\u0635\u0644\u060c \u0627\u0644\u062a\u0623\u062b\u064a\u0631\u0627\u062a \u0627\u0644\u062a\u0641\u0627\u0639\u0644\u064a\u0629 \u0628\u064a\u0646 \u0645\u0642\u062f\u0631\u0627\u062a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0648\u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0648\u0625\u0646\u0639\u0643\u0627\u0633\u0627\u062a\u0647\u0627 \u0641\u064a \u0646\u062c\u0627\u062d \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0632\u0628\u0648\u0646\u060c \u0641\u064a \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0625\u062a\u0635\u0627\u0644\u0627\u062a \u060c \u0645\u062c\u0644\u0629 \u0628\u063a\u062f\u0627\u062f \u0644\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0627\u0644\u062c\u0627\u0645\u0639\u0629\u060c \u0627\u0644\u0645\u062c\u0644\u062f (42) \u0627\u0644\u0639\u0631\u0627\u0642\u060c 2014\u0645 \u060c \u0635 145 \u0640\u0640\u0640 178<\/p>\n

4- (\u0639\u0628\u062f\u0627\u0644\u062d\u0644\u064a\u0645)\u060c \u0646\u0627\u062f\u064a\u0629 \u0631\u0627\u0636\u064a \u060c \u062f\u0645\u062c \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0628\u064a\u0626\u064a \u0641\u064a \u0628\u0637\u0627\u0642\u0629 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u062a\u0648\u0627\u0632\u0646 \u0644\u062a\u0641\u0639\u064a\u0644 \u062f\u0648\u0631 \u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0641\u064a \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0645\u062c\u0644\u062f \u0644\u062a\u0641\u0639\u064a\u0644 \u062f\u0648\u0631 \u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0641\u064a \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0645\u062c\u0644\u062f (21) \u0627\u0644\u0639\u062f\u062f (2)\u060c \u0643\u0644\u064a\u0629 \u0627\u0644\u062a\u062c\u0627\u0631\u0629 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0623\u0632\u0647\u0631 \u060c \u0645\u0635\u0631 \u060c 2015\u060c \u0635 11.<\/p>\n

5- (\u0639\u0645\u0631\u060c \u0627\u0644\u0639\u0632\u0627\u0645) \u062e\u0627\u0644\u062f \u0645\u062d\u0645\u062f\u060c \u0623\u0646\u0648\u0631 \u0623\u062d\u0645\u062f \u0623\u062b\u0631 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0632\u0628\u0627\u0626\u0646 \u0639\u0644\u0649 \u0627\u0644\u0625\u062d\u062a\u0641\u0627\u0638 \u0628\u0627\u0644\u0632\u0628\u0648\u0646 \u0641\u064a \u0642\u0637\u0627\u0639 \u0627\u0644\u062a\u0623\u0645\u064a\u0646 \u0645\u062c\u0644\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u060c \u062c\u0627\u0645\u0639\u0629 \u0639\u0645\u0627\u0646\u060c \u0627\u0644\u0639\u062f\u062f(110) \u0627\u0644\u0623\u0631\u062f\u0646\u060c 2017\u0645<\/p>\n

6- (\u0645\u0647\u062f\u064a) \u0645\u064a\u0627\u062f\u0629 \u062d\u064a\u0627\u0648\u064a\u060c \u062f\u0648\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062c\u0648\u062f\u0629 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0632\u0628\u0648\u0646\u060c \u0639\u064a\u0646\u0629 \u0645\u0646 \u0645\u062f\u0631\u0627\u0621 \u0645\u0635\u0631\u0641\u064a \u0628\u0627\u0628\u0644 \u0648\u0627\u0644\u0628\u0635\u0631\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u063a\u0631\u064a \u0644\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629 \u0648\u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0627\u0644\u0645\u062c\u0644\u062f(15) \u0627\u0644\u0639\u062f\u062f (2) \u0627\u0644\u0639\u0631\u0627\u0642 2018\u0645\u060c \u0635 325<\/p>\n

7- \u0632\u0628\u064a\u0646 \u0648\u0627\u0644\u0643\u0646\u0627\u0646\u064a\u060c \u062d\u064a\u062f\u0631 \u0639\u0637\u0627\u060c \u0636\u064a\u0627\u0621 \u0645\u062d\u0633\u0646\u060c \u062a\u0642\u0648\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0644\u0644\u0648\u062d\u062f\u0629 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629<\/strong> \u060c \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u0634\u0631\u0643\u0629 \u0623\u0631\u0636 \u0627\u0644\u0645\u0639\u0645\u0627\u0631\u0629 \u0644\u0635\u0646\u0627\u0639\u0629 \u0627\u0644\u0623\u0633\u0645\u0646\u062a\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0631\u064a\u0627\u062f\u0629 \u0644\u0644\u0645\u0627\u0644 \u0648\u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u060c \u0627\u0644\u0645\u062c\u0644\u062f \u0627\u0644\u062b\u0627\u0644\u062b\u060c \u0627\u0644\u0639\u062f\u062f (1) \u0627\u0644\u0639\u0631\u0627\u0642 (2020) \u0635 67- 82.<\/p>\n

8- \u063a\u0627\u0644\u0645\u060c \u0642\u0631\u064a\u0634 \u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u060c \u0645\u062d\u0645\u062f \u060c \u062f\u0648\u0631 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u062a\u062f\u0639\u064a\u0645 \u0648\u062a\u0641\u0639\u064a\u0644 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0632\u0628\u0627\u0626\u0646\u060c<\/strong> \u0645\u062c\u0644\u0629 \u0623\u0628\u062d\u0627\u062b \u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0625\u062f\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0645\u062c\u0644\u062f (5) \u0627\u0644\u0639\u062f\u062f (2) \u0627\u0644\u062c\u0632\u0627\u0626\u0631\u060c 2011\u0645 \u060c \u0635 133 \u0640\u0640 158.<\/p>\n

9- \u0645\u062d\u0627\u062f\u060c \u0639\u0631\u064a\u0648\u0629 \u060c \u062f\u0648\u0631 \u0628\u0637\u0627\u0642\u0629 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u062a\u0648\u0627\u0632\u0646 \u0641\u064a \u0642\u064a\u0627\u0633 \u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0628\u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a<\/strong> \u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0629 \u0644\u0644\u0635\u0646\u0627\u0639\u0627\u062a \u0627\u0644\u063a\u0630\u0627\u0626\u064a\u0629<\/strong> \u060c \u062f\u0631\u0627\u0633\u0629 \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u064a\u0646: \u0645\u0644\u0628\u0646\u0629 \u0627\u0644\u062d\u0636\u0646\u0629 \u0628\u0627\u0644\u0645\u0633\u064a\u0644\u0629 \u0648\u0645\u0644\u0628\u0646\u0629 \u0627\u0644\u062a\u0644\u060c \u0645\u0630\u0643\u0631\u0629 \u0645\u0627\u062c\u0633\u062a\u064a\u0631\u060c \u062c\u0627\u0645\u0639\u0629 \u0639\u0628\u0627\u0633 \u0641\u0631\u062d\u0627\u062a \u0628\u0633\u0637\u064a\u0641 \u060c \u0627\u0644\u062c\u0632\u0627\u0626\u0631 \u060c 2011\u060c \u0635 90<\/p>\n

10-(\u0623\u0646\u064a\u0633) \u0643\u0634\u0627\u0637\u060c \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0644\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644\u060c \u062f\u0631\u0627\u0633\u0629 \u0646\u0645\u0627\u0630\u062c \u0627\u0644\u0642\u064a\u0627\u0633 \u0648\u0627\u0644\u0625\u0641\u0635\u0627\u062d\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u062a\u0645\u0648\u064a\u0644 \u0648\u0627\u0644\u0625\u0633\u062a\u062b\u0645\u0627\u0631 \u0648\u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629\u060c \u0627\u0644\u0645\u062c\u0644\u062f (5) \u0627\u0644\u0639\u062f\u062f (2) \u0627\u0644\u062c\u0632\u0627\u0626\u0631\u060c \u062f\u064a\u0633\u0645\u0628\u0631\u060c 2020\u060c \u0635 145\u0640\u0640 166.<\/p>\n

11-(\u062e\u0648\u0631\u0634\u064a\u062f) \u0633\u0627\u0631\u0629 \u0635\u0628\u0627\u062d\u060c \u062f\u0648\u0631 \u0627\u0644\u062a\u0633\u0648\u064a\u0642 \u0627\u0644\u0631\u0642\u0645\u064a \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0629 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0645\u0639 \u0627\u0644\u0632\u0628\u0627\u0626\u0646 \u060c \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0644\u0639\u064a\u0646\u0629 \u0645\u0646 \u0637\u0627\u0644\u0628\u0627\u062a \u0627\u0644\u0645\u0639\u0647\u062f \u0627\u0644\u062a\u0642\u0646\u064a \u0641\u064a \u0643\u0631\u0643\u0648\u0643 \u060c \u0645\u062c\u0644\u0629 \u062a\u0643\u0631\u064a\u062a \u0644\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629 \u0648\u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u060c \u0627\u0644\u0645\u062c\u0644\u062f (16) \u0627\u0644\u0639\u062f\u062f (52) \u0627\u0644\u0639\u0631\u0627\u0642 (2020\u0645)<\/p>\n

12-(\u0632\u0628\u064a\u0646 \u0648\u0627\u0644\u0643\u0646\u0627\u0646\u064a) \u060c \u062d\u064a\u062f\u0631 \u0639\u0637\u0627\u060c \u0636\u064a\u0627\u0621 \u0645\u062d\u0633\u0646\u060c \u062a\u0642\u0648\u064a\u0645 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0644\u0644\u0648\u062d\u062f\u0629 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u060c \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u0634\u0631\u0643\u0629 \u0623\u0631\u0636 \u0627\u0644\u0645\u0639\u0645\u0627\u0631\u0629 \u0644\u0635\u0646\u0627\u0639\u0629 \u0627\u0644\u0623\u0633\u0645\u0646\u062a\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0631\u064a\u0627\u062f\u0629 \u0644\u0644\u0645\u0627\u0644 \u0648\u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u060c \u0627\u0644\u0645\u062c\u0644\u062f \u0627\u0644\u062b\u0627\u0644\u062b\u060c \u0627\u0644\u0639\u062f\u062f (1) \u0627\u0644\u0639\u0631\u0627\u0642 (2020)<\/p>\n

13-(\u0635\u0627\u0644\u062d) \u062d\u064a\u062f\u0631 \u062d\u0645\u0632\u0629\u060c \u0623\u062b\u0631 \u062c\u0648\u062f\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0632\u0628\u0648\u0646 \u0627\u0644\u0645\u0635\u0631\u0641\u064a \u0641\u064a \u0648\u0644\u0627\u0626\u0647 \u0644\u0644\u0645\u0635\u0631\u0641\u060c \u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u0635\u0627\u0631\u0641 \u0627\u0644\u062e\u0627\u0635\u0629 \u0641\u064a \u0627\u0644\u062f\u064a\u0648\u0627\u0646\u064a\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0642\u0627\u062f\u0633\u064a\u0629 \u0644\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u060c \u0627\u0644\u0645\u062c\u0644\u062f (19) \u0627\u0644\u0639\u062f\u062f (1) \u0627\u0644\u0639\u0631\u0627\u0642 (2017).<\/p>\n

\u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u062c\u0627\u0645\u0639\u064a\u0629:<\/strong><\/p>\n

1- (\u0623\u062d\u0645\u062f) \u0645\u062d\u0645\u062f \u062e\u0648\u062c\u0644\u064a \u0645\u062d\u0645\u062f\u060c \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062b\u0631\u0647\u0627 \u0641\u064a \u0628\u0646\u0627 \u0627\u0644\u0645\u064a\u0632\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0645\u0635\u0631\u0641\u064a \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u064a\u060c \u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629 \u060c \u0645\u0643\u062a\u0628\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0639\u0644\u064a\u0627 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627\u060c \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u060c 2015\u0645.<\/p>\n

2- (\u0627\u0644\u0633\u0639\u062f\u0646\u064a) \u0646\u0631\u0645\u064a\u0646 \u0623\u062d\u0645\u062f\u060c \u0623\u062b\u0631 \u062a\u0637\u0628\u064a\u0642 \u0625\u062f\u0627\u0631\u0629 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0644\u0649 \u0627\u0644\u0628\u0646\u0648\u0643 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u0645\u0635\u0631\u064a\u0629<\/strong><\/p>\n

3- (\u0633\u0639\u064a\u062f) \u0628\u0646 \u062f\u0646\u064a\u062f\u064a\u0646\u0629\u060c \u062f\u0648\u0631 \u0627\u0644\u0630\u0643\u0627\u0621 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0628\u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644<\/strong>\u060c \u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629 \u060c \u062c\u0627\u0645\u0639\u0629 \u0632\u064a\u0627\u0646 \u0639\u0627\u0634\u0648\u0631 \u0627\u0644\u062c\u0644\u0641\u0629\u060c \u0627\u0644\u062c\u0632\u0627\u0626\u0631 2020\u0645.<\/p>\n

4- (\u0639\u0644\u064a) \u0631\u062d\u0627\u0628 \u0639\u0644\u064a \u0627\u0628\u0631\u0627\u0647\u064a\u0645\u060c \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0648\u0633\u064a\u0637 \u0644\u0644\u0642\u062f\u0631\u0627\u062a \u0627\u0644\u062f\u064a\u0646\u0627\u0645\u064a\u0643\u064a\u0629 \u0641\u064a \u0627\u0644\u0639\u0644\u0627\u0642\u0629 \u0628\u064a\u0646 \u0627\u0644\u062a\u0648\u062c\u0647 \u0627\u0644\u0631\u064a\u0627\u062f\u064a \u0648\u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645: \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u0645\u0639\u062f\u0644 \u0644\u0644\u0645\u0631\u0648\u0646\u0629 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629<\/strong>\u060c \u062f\u0631\u0627\u0633\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0640\u0640 \u0648\u0644\u0627\u064a\u0629 \u0627\u0644\u062e\u0631\u0637\u0648\u0645 \u060c \u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u0641\u064a \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u063a\u064a\u0631 \u0645\u0646\u0634\u0648\u0631\u0629\u060c \u0645\u0643\u062a\u0628\u0629 \u0627\u0644\u062f\u0631\u0627\u0633\u0627\u062a \u0627\u0644\u0639\u0644\u064a\u0627 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627\u060c \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u060c 2020\u0645.<\/p>\n

5- (\u0639\u0645\u0627\u062f) \u0645\u0633\u0627\u0639\u062f\u064a\u0629\u060c \u0623\u062b\u0631 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u062a\u0645\u0643\u064a\u0646 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0641\u064a \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0627\u0644\u062c\u0632\u0627\u0626\u0631\u064a\u0629<\/strong> \u060c \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u0628\u0639\u0636 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u060c \u0645\u0630\u0643\u0631\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u060c\u062c\u0627\u0645\u0639\u0629 \u0641\u0631\u062d\u0627\u062a \u0639\u0628\u0627\u0633 \u0633\u0637\u064a\u0641 \u060c \u0643\u0644\u064a\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0639\u0644\u0648\u0645 \u0627\u0644\u062a\u0633\u064a\u064a\u0631 \u060c \u0627\u0644\u062c\u0632\u0627\u0626\u0631\u060c2020\u0645 \u0635 121.<\/p>\n

6- \u062c\u0631\u064a\u0628\u064a\u060c \u0639\u0628\u062f\u0627\u0644\u062d\u0643\u064a\u0645\u060c \u062f\u0648\u0631 \u062a\u062f\u0631\u064a\u0628 \u0648\u062a\u062d\u0641\u064a\u0632 \u0627\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0628\u0634\u0631\u064a\u0629 \u0641\u064a \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645 \u0644\u0644\u0645\u0624\u0633\u0633\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629<\/strong>\u060c \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0628\u0648\u0644\u0627\u064a\u0629 \u0633\u0637\u064a\u0641\u060c \u0623\u0637\u0631\u0648\u062d\u0629 \u0645\u0642\u062f\u0645\u0629 \u0644\u0646\u064a\u0644 \u0634\u0647\u0627\u062f\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0641\u0631\u062d\u0627\u062a \u0639\u0628\u0627\u0633\u060c \u0633\u0637\u064a\u0641 \u0627\u0644\u062c\u0632\u0627\u0626\u0631\u060c 2018\u060c \u0635 153<\/p>\n

\u060c \u0631\u0633\u0627\u0644\u0629 \u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0642\u0627\u0647\u0631\u0629 \u060c \u0645\u0635\u0631 2012.<\/p>\n

\u0627\u0644\u0645\u0624\u062a\u0645\u0631\u0627\u062a \u0648\u0627\u0644\u0645\u0644\u062a\u0642\u064a\u0627\u062a:<\/strong><\/p>\n

1- \u0627\u0644\u0635\u0645\u064a\u062f\u0639\u064a \u0648\u0627\u0644\u0639\u0633\u0643\u0631\u064a\u060c \u0623\u062d\u0645\u062f \u0634\u0627\u0643\u0631 \u060c \u0623\u062b\u0631 \u0627\u0644\u0631\u064a\u0627\u062f\u0629 \u0648\u0627\u0644\u0625\u0628\u062a\u0643\u0627\u0631 \u0639\u0644\u0649 \u0635\u064a\u0627\u063a\u0629 \u0627\u0644\u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0641\u064a \u0645\u0646\u0638\u0645\u0627\u062a \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u060c \u0627\u0644\u0645\u0624\u062a\u0645\u0631 \u0627\u0644\u0639\u0627\u0644\u0645\u064a \u0627\u0644\u0633\u0646\u0648\u064a \u0627\u0644\u0639\u0627\u0634\u0631 \u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0632\u064a\u062a\u0648\u0646\u0629 \u0627\u0644\u0623\u0631\u062f\u0646\u064a\u0629 \u0643\u0644\u064a\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f \u0648\u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u060c \u0639\u0645\u0627\u0646 \u0627\u0644\u0623\u0631\u062f\u0646 \u060c 2010 \u060c \u0635 127<\/p>\n

2- \u0639\u062b\u0645\u0627\u0646 \u062d\u0633\u0646 \u0639\u062b\u0645\u0627\u0646 \u060c \u062f\u0648\u0631 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0628\u064a\u0626\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0628\u064a\u0626\u064a \u0644\u0644\u0645\u0624\u0633\u0633\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u060c \u0627\u0644\u0645\u0624\u062a\u0645\u0631 \u0627\u0644\u0639\u0644\u0645\u064a \u0627\u0644\u062f\u0648\u0644\u064a\u060c \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u0648\u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0625\u0633\u062a\u062e\u062f\u0627\u0645\u064a\u0629 \u0644\u0644\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u060c \u0643\u0644\u064a\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0639\u0644\u0648\u0645 \u0627\u0644\u062a\u0633\u064a\u064a\u0631\u060c \u062c\u0627\u0645\u0639\u0629 \u0641\u0631\u062d\u0627\u062a \u0639\u0628\u0627\u0633 \u0633\u0637\u064a\u0641 \u0627\u0644\u062c\u0632\u0627\u0626\u0631 \u060c \u0623\u0628\u0631\u064a\u0644 2008\u0645 \u0635 526<\/p>\n

3- \u0639\u0645\u0631\u0627\u0646\u060c \u0627\u0644\u0639\u0631\u0628\u064a\u060c \u062f\u0648\u0631 \u0623\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0641\u064a \u0631\u0641\u0639 \u0643\u0641\u0627\u0621\u0629 \u0648\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0624\u0633\u0633\u0629 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u060c \u0641\u064a \u0638\u0644 \u0636\u0648\u0627\u0628\u0637 \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629: \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629 \u0639\u0644\u0649 \u0639\u064a\u0646\u0629 \u0645\u0646 \u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0633\u0645\u0646\u062a \u0641\u064a \u0627\u0644\u062c\u0632\u0627\u0626\u0631\u060c \u0623\u0637\u0631\u0648\u062d\u0629 \u0645\u0642\u062f\u0645\u0629 \u0644\u0646\u064a\u0644 \u062f\u0631\u062c\u0629 \u0627\u0644\u062f\u0643\u062a\u0648\u0631\u0627\u0629 \u0641\u064a \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0639\u0644\u0648\u0645 \u0627\u0644\u062a\u0633\u064a\u064a\u0631\u060c \u062c\u0627\u0645\u0639\u0629 \u0641\u0631\u062d\u0627\u062a \u0639\u0628\u0627\u0633\u060c \u0633\u0637\u064a\u0641 \u060c \u0643\u0644\u064a\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0627\u0642\u062a\u0635\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0648\u0639\u0644\u0648\u0645 \u0627\u0644\u062a\u0633\u064a\u064a\u0631\u060c2018\u0645\u060c \u0635 88.<\/p>\n

4- \u0642\u0647\u0648\u0627\u062c\u064a\u060c \u0623\u0645\u064a\u0646\u0629\u060c \u062d\u0633\u0627\u0646\u060c \u062d\u0643\u064a\u0645\u060c (- \u0642\u0647\u0648\u0627\u062c\u064a\u060c \u0623\u0645\u064a\u0646\u0629\u060c \u062d\u0633\u0627\u0646\u060c \u062d\u0643\u064a\u0645\u060c \u062f\u0648\u0631 \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u0629 \u0627\u0644\u0625\u062c\u062a\u0645\u0627\u0639\u064a\u0629 \u0644\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0635\u063a\u064a\u0631\u0629 \u0648\u0627\u0644\u0645\u062a\u0648\u0633\u0637\u0629 \u0641\u064a \u062a\u062f\u0639\u064a\u0645 \u0625\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0629 \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0627\u0644\u0645\u0633\u062a\u062f\u0627\u0645\u0629- \u0627\u0644\u0648\u0627\u0642\u0639 \u0648\u0627\u0644\u0631\u0647\u0627\u0646\u0627\u062a- \u0627\u0644\u0645\u0624\u062a\u0645\u0631 \u0627\u0644\u062f\u0648\u0644\u064a \u0627\u0644\u062b\u0627\u0644\u062b \u0639\u0634\u0631. 2016\u0645<\/p>\n

\u0627\u0644\u0645\u0631\u0627\u062c\u0639 \u0627\u0644\u0623\u062c\u0646\u0628\u064a\u0629:<\/strong><\/p>\n

1- Aloqool, Alharafsheh, Abdellatif, The mediating role of customer relationship management between e-supply chain management and competitive advantage, International Journal of Data and Network Science 6 (2022) 263\u2013272<\/p>\n

2- Mohamed, zain, Does Knowledge Management Influence the Customer\u2019s Satisfaction and Intention to Quit? Mediating Role of Customer Relationship Management, International Journal of Engineering and Information Systems (IJEAIS) ISSN: 2000-000X Vol. 1 Issue 7, September \u2013 2017, Pages: 88-94<\/p>\n

3- Nyadzayo,Khajehzade, the antecedent of customer loyalty: Amediation role of (CRM) Quality and brand Image, Journal of Retailing and Consumer Service, volume (30), 2016, page 262- 270<\/p>\n

4- Padmava thy, Sivakumaar, Measuring effectiveness of Customer Relationship management in Indian retail banks, volume (30) issue (4) 2012.<\/p>\n

5- Yunus,<\/strong> Saputra, Muhammad, Digital marketing, online trust and online purchase intention of e-commerce customers: Mediating the role of customer relationship management, International Journal of Data and Network Science 6 (2022). 935\u2013944<\/p>\n

\n

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\u0623. \u0639\u0645\u0627\u062f \u0645\u062d\u0645\u062f \u0645\u062d\u0645\u062f \u0627\u0644\u062d\u0633\u0646 \u062f\u0641\u0639 \u0627\u0644\u0644\u06471 \u0623.\u062f. \u0639\u0644\u064a \u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0645\u062d\u0645\u062f \u0627\u0644\u062d\u0627\u0643\u06452 \u062f. \u0639\u0641\u0631\u0627\u0621 \u0623\u062d\u0645\u062f \u0645\u062d\u0645\u062f \u062e\u0627\u0644\u062f3 1 \u0645\u062d\u0627\u0636\u0631\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0645\u0646\u0627\u0642\u0644 \u0644\u0644\u0639\u0644\u0648\u0645 \u0648\u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: wadalhassen.2015 gmail.com 2 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0633\u0648\u062f\u0627\u0646 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-7667","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/7667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/comments?post=7667"}],"version-history":[{"count":2,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/7667\/revisions"}],"predecessor-version":[{"id":7675,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/7667\/revisions\/7675"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/media?parent=7667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}