{"id":16611,"date":"2026-05-01T09:04:36","date_gmt":"2026-05-01T09:04:36","guid":{"rendered":"https:\/\/www.hnjournal.net\/7-5-37\/"},"modified":"2026-05-01T09:11:49","modified_gmt":"2026-05-01T09:11:49","slug":"7-5-37","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/ar\/7-5-37\/","title":{"rendered":"Article 37"},"content":{"rendered":"<div class=\"journal-article\" style=\"margin-bottom: 20px;\"><h3 style='text-align: right; font-family:Simplified Arabic;'>\u062f\u0648\u0631 \u0646\u0638\u0645 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629 \u0641\u064a \u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631\u0627\u062a \u0641\u064a \u0642\u0637\u0627\u0639 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a: \u062f\u0631\u0627\u0633\u0629 \u062d\u0627\u0644\u0629 \u0634\u0631\u0643\u0629 \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u064a\u0629 - \u0633\u0648\u062f\u0627\u062a\u0644 (2020-2025)<\/h3><p style='text-align:right; font-weight:bold; direction:rtl;'>\u062f\/ \u0646\u0627\u0632\u0643 \u0639\u0628\u062f \u0627\u0644\u0631\u062d\u0645\u0646 \u0627\u062d\u0645\u062f \u0627\u0644\u0645\u0643<sup>1<\/sup><\/p><div style='direction:rtl; text-align:right; font-size:12px; line-height:1.5;'><p><sup>1<\/sup> \u0623\u0633\u062a\u0627\u0630 \u0645\u0633\u0627\u0639\u062f\u060c \u0627\u0643\u0627\u062f\u064a\u0645\u064a\u0629 \u0627\u0644\u0645\u0646\u0647\u0644 \u0644\u0644\u0639\u0644\u0648\u0645\u060c \u0627\u0644\u0633\u0648\u062f\u0627\u0646.<\/p><p>\u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: naziklama@gmail.com<\/p><\/div><h4 style='text-align:left; direction:ltr; unicode-bidi:embed; font-family:Times New Roman;'>The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025)<\/h4><p style='text-align:left; font-weight:bold; direction:ltr; margin-top:12px;'>Dr. Nazik Abdulrahman Ahmed Al-Mak\u00b9<\/p><div style='direction:ltr; text-align:left; font-size:12px; line-height:1.7; margin-bottom:10px;'><p style='margin:0 0 8px 0;'><sup>1<\/sup> Assistant Professor, Al-Manhal Academy of Sciences, Sudan.<br><span style=\"font-size:12px;\">Email:<\/span> naziklama@gmail.com<\/p><\/div><p style='text-align:left;'><strong>DOI:<\/strong> <a href='https:\/\/doi.org\/https:\/\/doi.org\/10.53796\/hnsj75\/37' target='_blank' rel='noopener'>https:\/\/doi.org\/10.53796\/hnsj75\/37<\/a><\/p><p style='text-align: right;'><strong>\u0627\u0644\u0645\u0639\u0631\u0641 \u0627\u0644\u0639\u0644\u0645\u064a \u0627\u0644\u0639\u0631\u0628\u064a \u0644\u0644\u0623\u0628\u062d\u0627\u062b:<\/strong> <a href='https:\/\/arsri.org\/10000\/75\/37' target='_blank' rel='noopener'>https:\/\/arsri.org\/10000\/75\/37<\/a><\/p><p style='text-align: right;'><strong>\u0627\u0644\u0645\u062c\u0644\u062f (7) \u0627\u0644\u0639\u062f\u062f (5). \u0627\u0644\u0635\u0641\u062d\u0627\u062a:<\/strong> 689 - 703<\/p><p style='text-align: right;'><strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0627\u0633\u062a\u0642\u0628\u0627\u0644:<\/strong> 2026-04-15 | <strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0642\u0628\u0648\u0644:<\/strong> 2026-04-22 | <strong>\u062a\u0627\u0631\u064a\u062e \u0627\u0644\u0646\u0634\u0631:<\/strong> 2026-05-01<\/p><p><a href='\/volume7\/issue5\/7-5-37.pdf' target='_blank' rel='noopener' style='background-color:green;color:white;padding:10px 15px;text-decoration:none;border-radius:5px;'>Download PDF<\/a><\/p>\r\n<style>\r\n.hnsj-cite-btn{\r\n  display:inline-flex; 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A. A.. (2026). The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025). Humanities &amp; Natural Sciences Journal, 7(5). https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj75\\\/37&quot;,&quot;Chicago&quot;:&quot;Al-Mak Nazik Abdulrahman Ahmed. 2026. \\&quot;The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025).\\&quot; Humanities &amp; Natural Sciences Journal 7, no. 5. https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj75\\\/37&quot;,&quot;Harvard&quot;:&quot;Al-Mak N. A. A.. 2026. The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025). Humanities &amp; Natural Sciences Journal. [Internet] 2026-05-01. [Cited 2026-05-01]. 7(5). Available at: https:\\\/\\\/www.hnjournal.net\\\/ar\\\/7-5-37\\\/. https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj75\\\/37&quot;,&quot;Vancouver&quot;:&quot;Al-Mak N. A. A.. The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025). Humanities &amp; Natural Sciences Journal. [Internet]. 2026-05-01; 7(5). Available from: https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj75\\\/37&quot;,&quot;IEEE&quot;:&quot;Al-Mak N. A. A., \\&quot;The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025),\\&quot; Humanities &amp; Natural Sciences Journal, vol. 7, no. 5, 2026. https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj75\\\/37&quot;,&quot;MLA&quot;:&quot;Al-Mak Nazik Abdulrahman Ahmed. \\&quot;The Role of Management Information Systems in Decision-Making in the Telecommunications Sector: A Case Study of Sudan Telecommunications Company \u2013 Sudatel (2020\u20132025).\\&quot; Humanities &amp; Natural Sciences Journal, vol. 7, no. 5, 2026-05-01, https:\\\/\\\/doi.org\\\/10.53796\\\/hnsj75\\\/37&quot;}' data-cit-ar='{&quot;APA&quot;:&quot;\u0627\u0644\u0645\u0643 \u0646. \u0639. \u0627. 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of Management Information Systems (MIS) in decision-making within the Sudanese Telecommunications Company (Sudatel) during the period 2020\u20132025. The study analyzes how MIS contributes to improving the quality of administrative decisions in terms of speed, accuracy, effectiveness, and risk reduction. The research adopts a descriptive analytical approach through a case study of Sudatel, focusing on the practical use of MIS tools such as Decision Support Systems, Enterprise Resource Planning systems, and Customer Relationship Management systems. The findings indicate a strong positive relationship between Management Information Systems and the decision-making process within the company. MIS provides accurate and timely information, enabling management to make more efficient and effective decisions. The study also reveals that the use of MIS has significantly improved both administrative and operational performance, particularly in light of the rapid digital transformation in the telecommunications sector. However, the study identifies several challenges facing the implementation of MIS, including the need for improved technological infrastructure, continuous staff training, and enhanced information security. The research recommends continuous investment in developing Management Information Systems due to their crucial role in supporting decision-making and enhancing the company\u2019s competitiveness.<\/p><p style='direction:ltr; text-align:left;'><strong>Keywords: <\/strong> Management Information Systems, Decision-Making, Sudatel, Telecommunications Companies, Digital Transformation.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-16611","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/16611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/comments?post=16611"}],"version-history":[{"count":1,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/16611\/revisions"}],"predecessor-version":[{"id":16637,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/16611\/revisions\/16637"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/media?parent=16611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}