{"id":11323,"date":"2024-09-19T15:14:56","date_gmt":"2024-09-19T15:14:56","guid":{"rendered":"https:\/\/www.hnjournal.net\/?page_id=11323"},"modified":"2024-09-19T15:15:23","modified_gmt":"2024-09-19T15:15:23","slug":"5-9-39","status":"publish","type":"page","link":"https:\/\/www.hnjournal.net\/ar\/5-9-39\/","title":{"rendered":""},"content":{"rendered":"\n

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\u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: lyalmjl609@gmail.com<\/p>\n\n\n\n
HNSJ, 2024, 5(9); https:\/\/doi.org\/10.53796\/hnsj59\/39<\/p>\n\n\n\n
\u062a\u0646\u0632\u064a\u0644 \u0627\u0644\u0645\u0644\u0641<\/a><\/p>\n\n\n\n
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\u0645\u0648\u0638\u0641\u064a\u0646 \u0630\u0648\u064a \u062e\u0628\u0631\u0629 \u0641\u064a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a. \u0648\u0623\u0648\u0635\u062a \u0627\u0644\u062f\u0631\u0627\u0633\u0629 \u0628\u0636\u0631\u0648\u0631\u0629 \u0639\u0642\u062f \u062f\u0648\u0631\u0627\u062a \u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0644\u0643\u0627\u0641\u0629 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0645\u062c\u0627\u0644 \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629.<\/p>\n\u0627\u0644\u0643\u0644\u0645\u0627\u062a \u0627\u0644\u0645\u0641\u062a\u0627\u062d\u064a\u0629: <\/strong>\u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629\u060c \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a\u060c \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a\u060c \u0627\u0644\u0623\u0631\u062f\u0646.<\/p>\n<a id=\"post-11323-GrindEQpgref5f741fe61\"><\/a>Research title <\/strong><\/p>\nThe impact of applying e-government technologies in improving the quality of services provided to the public in municipalities<\/strong><\/p>\nPublished at 01\/09\/2024 Accepted at 15\/08\/2024 <\/strong><\/p>\nAbstract <\/strong><\/p>\nThe current study aimed to identify the impact of applying e government technologies in improving the quality of services in municipalities. To achieve the objectives of the study, the inductive approach was followed. A measure of e-government services, which requires a comprehensive transformation in the concepts, practices, methods and current legislation in the municipalities so that the e-government enters into practical implementation. The study also showed that the most appropriate and best option for municipalities to improve their services provided to citizens is the application of e-government technologies that lead to increased productivity. And cost reduction, and e-government technologies also help beneficiaries to obtain services in a fair and easy manner through smart electronic messages, which contributes to improving the services provided to citizens by local government bodies. One of the most important challenges facing the application of e-government technologies in municipalities is the poor infrastructure in the field of communication and information and the lack of employees with experience in information technology.<\/p>\nKey Words: <\/strong>e-government technologies, quality of services, municipalities, Jordan.<\/p>\n\u0627\u0644\u0645\u0642\u062f\u0645\u0629<\/strong><\/p>\n\u0641\u064a \u0648\u0642\u062a\u0646\u0627 \u0627\u0644\u062d\u0627\u0636\u0631 \u064a\u0634\u0647\u062f \u0627\u0644\u0639\u0627\u0644\u0645 \u0627\u0644\u0639\u062f\u064a\u062f \u0645\u0646 \u0627\u0644\u062a\u063a\u064a\u0631\u0627\u062a \u0627\u0644\u062c\u0630\u0631\u064a\u0629 \u0627\u0644\u0645\u0645\u062a\u062f\u0629 \u0645\u0646 \u0627\u0644\u0623\u0641\u0631\u0627\u062f \u0648\u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u062d\u062a\u0649 \u0634\u0645\u0644\u062a \u0627\u0644\u062d\u0643\u0648\u0645\u0627\u062a \u0628\u0633\u0628\u0628 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\u0636\u0631\u0648\u0631\u064a\u0629 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0627\u0644\u0639\u0635\u0631 \u0628\u0627\u0639\u062a\u0628\u0627\u0631 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0631\u0642\u0645\u064a\u0629 \u0631\u0643\u064a\u0632\u0629 \u0623\u0633\u0627\u0633\u064a\u0629 \u0645\u0646 \u0631\u0643\u0627\u0626\u0632 \u0627\u0644\u062a\u0646\u0645\u064a\u0629 \u0641\u064a \u062c\u0645\u064a\u0639 \u0627\u0644\u062d\u064a\u0627\u0629 (Alabdallat,2020).<\/p>\n\u0648\u062a\u0633\u0627\u0647\u0645 \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u0625\u062f\u0627\u0631\u0629 \u0648\u062e\u0641\u0636 \u062a\u0643\u0627\u0644\u064a\u0641\u0647\u0627 \u0648\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u062a\u0646\u0633\u064a\u0642 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\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u0627\u0644\u0639\u062f\u0627\u0644\u0629 \u0648\u062c\u0648\u062f\u0629 \u0627\u0644\u062d\u064a\u0627\u0629 \u0644\u0647\u0645(Chauhan & Agarwal,2017).<\/p>\n\u0648\u0639\u0644\u064a\u0647 \u0641\u0642\u062f \u062d\u0627\u0648\u0644 \u0627\u0644\u0628\u0627\u062d\u062b \u0627\u0644\u062a\u0639\u0631\u0641 \u0639\u0644\u0649 \u0623\u062b\u0631 \u062a\u0637\u0628\u064a\u0642 \u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0625\u062c\u0627\u0628\u0629 \u0639\u0646 \u0627\u0644\u062a\u0633\u0627\u0624\u0644 \u0627\u0644\u062a\u0627\u0644\u064a:<\/p>\n<ul style=\"text-align: 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\u0641\u0647\u062f (2010)\u060c \u0627\u062a\u062c\u0627\u0647\u0627\u062a \u0645\u062f\u064a\u0631\u064a \u0627\u0644\u0625\u062f\u0627\u0631\u0627\u062a \u0627\u0644\u062d\u0643\u0648\u0645\u064a\u0629 \u0646\u062d\u0648 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0628\u0627\u0644\u0645\u062f\u064a\u0646\u0629 \u0627\u0644\u0645\u0646\u0648\u0631\u0629: \u062f\u0631\u0627\u0633\u0629 \u0645\u064a\u062f\u0627\u0646\u064a\u0629\u060c \u0645\u062c\u0644\u0629 \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0645\u0644\u0643 \u0633\u0639\u0648\u062f\u060c \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u062f\u0627\u0631\u064a\u0629\u060c \u062c\u0627\u0645\u0639\u0629 \u0627\u0644\u0645\u0644\u0643 \u0633\u0639\u0648\u062f\u060c \u0627\u0644\u0645\u062c\u0644\u062f 21 \u060c\u0627\u0644\u0639\u062f\u062f 2\u060c \u0627\u0644\u0645\u0645\u0644\u0643\u0629 \u0627\u0644\u0639\u0631\u0628\u064a\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629.<\/li>\n<li style=\"text-align: justify;\">\u0627\u0644\u0639\u064a\u0627\u0634\u064a\u060c \u0632\u0631\u0632\u0627\u0631 (2014)\u060c \u0645\u0628\u0627\u062f\u0626 \u0648\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0625\u0631\u0633\u0627\u0621 \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0641\u0642\u0647 \u0648\u0627\u0644\u0642\u0627\u0646\u0648\u0646\u060c \u0627\u0644\u0639\u062f\u062f 20 \u060c \u0627\u0644\u0645\u063a\u0631\u0628.<\/li>\n<li style=\"text-align: justify;\">\u0627\u0644\u0645\u062c\u0627\u0644\u064a\u060c \u0646\u0634\u0623\u062a (2022)\u060c \u062f\u0648\u0631 \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0641\u064a \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0624\u0633\u0633\u064a \u0644\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0641\u064a \u0627\u0644\u0623\u0631\u062f\u0646\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0625\u0646\u0633\u0627\u0646\u064a\u0629 \u0648\u0627\u0644\u0637\u0628\u064a\u0639\u064a\u0629\u060c \u0627\u0644\u0639\u062f\u062f 3\u060c \u0639\u0645\u0627\u0646\u060c \u0627\u0644\u0627\u0631\u062f\u0646.<\/li>\n<li style=\"text-align: justify;\">\u0645\u062d\u0645\u062f\u060c \u0646\u0647\u0644\u0629 (2020)\u060c \u0627\u0644\u0639\u0648\u0627\u0645\u0644 \u0627\u0644\u0645\u0624\u062b\u0631\u0629 \u0639\u0644\u0649 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629: \u062f\u0631\u0627\u0633\u0629 \u062a\u0637\u0628\u064a\u0642\u064a\u0629 \u0639\u0644\u0649 \u0648\u0632\u0627\u0631\u0629 \u0627\u0644\u062a\u0631\u0628\u064a\u0629 \u0648\u0627\u0644\u062a\u0639\u0644\u064a\u0645 \u0628\u0627\u0644\u062e\u0631\u0637\u0648\u0645\u060c \u0627\u0644\u0633\u0648\u062f\u0627\u0646\u060c \u0645\u062c\u0644\u0629 \u0627\u0644\u0639\u0644\u0648\u0645 \u0627\u0644\u0647\u0646\u062f\u0633\u064a\u0629 \u0648\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0627\u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0642\u0648\u0645\u064a \u0644\u0644\u0628\u062d\u0648\u062b\u060c \u0627\u0644\u0645\u062c\u0644\u062f 4\u060c \u0627\u0644\u0639\u062f\u062f 1 \u060c \u0627\u0644\u0633\u0648\u062f\u0627\u0646.<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">Alabdallat, W. I. M. (2020). Toward a mandatory public e-services in Jordan. Cogent Business & Management, 7(1), 1727620.<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">Chauhan, S., & Agarwal, N. (2017). How do smart cities influence governance? A descriptive literature review. Advances in smart cities: Smarter people, governance, and solutions, 9-22.<\/li>\n<li dir=\"ltr\" style=\"text-align: justify;\">Hanum, S., Al Adawiyah, R., Sensuse, D. I., Lusa, J. S., Arief, A., & Prima, P.(2020). Factors Influencing e-Government Adoption (A Case Study of Information System Adoption in PPATK)(Faktor-faktor yang Mempengaruhi Adopsi e-Government (Studi Kasus Adopsi Sistem Informasi di PPATK)).JURNAL IPTEKKOM (Jurnal Ilmu Pengetahuan & Teknologi Informasi),22(1), 19-30.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"\u0623\u062b\u0631 \u062a\u0637\u0628\u064a\u0642 \u062a\u0642\u0646\u064a\u0627\u062a \u0627\u0644\u062d\u0643\u0648\u0645\u0629 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0641\u064a \u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0644\u062c\u0645\u0647\u0648\u0631 \u0641\u064a \u0627\u0644\u0628\u0644\u062f\u064a\u0627\u062a \u0631\u0627\u0636\u064a \u0627\u062d\u0645\u062f \u0645\u062d\u0645\u0648\u062f \u0627\u0644\u0645\u0639\u062c\u06441 1 \u0645\u0631\u0627\u0633\u0644\u060c \u0628\u0644\u062f\u064a\u0629 \u0623\u0645 \u0627\u0644\u0628\u0633\u0627\u062a\u064a\u0646\u060c \u0627\u0644\u0623\u0631\u062f\u0646. \u0628\u0631\u064a\u062f \u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a: lyalmjl609@gmail.com HNSJ, 2024, 5(9); https:\/\/doi.org\/10.53796\/hnsj59\/39 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-11323","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/11323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/comments?post=11323"}],"version-history":[{"count":1,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/11323\/revisions"}],"predecessor-version":[{"id":11325,"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/pages\/11323\/revisions\/11325"}],"wp:attachment":[{"href":"https:\/\/www.hnjournal.net\/ar\/wp-json\/wp\/v2\/media?parent=11323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}}